ZipRecruiter

Log In

2

Remote Technical Support Manager Jobs in Florida

Greenberg Traurig LLP

... strong technical foundation and a collaborative mindset, you will take initiative, approach ... This role will can be based in one of our various office on a remote basis. Regular in-office ...

Radiance Technologies

The individual will support advanced remote sensing exploitation functions through detailed technical data analysis and through the development and improvement of techniques and procedures for the ...

IQVIA

Phone Support Specialist

Jacksonville, FL · Remote

This Technical Phone Support Specialist role allows you to leverage your experience in a way that ... This is a remote position, requiring reliable internet access and availability to work the assigned ...

Worth AI

Technical Product Manager

Orlando, FL · On-site +1

$155K - $180K/yr

Support technical conversations with prospects, partners, and ISVs by clearly articulating product ... Family Leave * Remote * Hybrid work (for Orlando Associates) * Free Food & Snacks (Orlando)

Worth AI

Technical Product Manager

Miami, FL · On-site +1

$159K - $184K/yr

Support technical conversations with prospects, partners, and ISVs by clearly articulating product ... Family Leave * Remote * Hybrid work (for Orlando Associates) * Free Food & Snacks (Orlando)

Worth AI

Technical Product Manager

Tampa, FL · On-site +1

$157K - $182K/yr

Support technical conversations with prospects, partners, and ISVs by clearly articulating product ... Family Leave * Remote * Hybrid work (for Orlando Associates) * Free Food & Snacks (Orlando)

Worth AI

Technical Product Manager

Orlando, FL · On-site +1

$155K - $180K/yr

Support technical conversations with prospects, partners, and ISVs by clearly articulating product ... Family Leave * Remote * Hybrid work (for Orlando Associates) * Free Food & Snacks (Orlando)

next page

Showing results 1-20

All JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Florida

Remote Technical Support Manager information

How does a Remote Technical Support Manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are Remote Technical Support Managers?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.
What are popular job titles related to Remote Technical Support Manager jobs in Florida? For Remote Technical Support Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Manager jobs in Florida look for? The top searched job categories for Remote Technical Support Manager jobs in Florida are:
What cities in Florida are hiring for Remote Technical Support Manager jobs? Cities in Florida with the most Remote Technical Support Manager job openings:
Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Florida as of June 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 66% In-person, 7% Hybrid, and 27% Remote job distribution.
Litigation Support Project Manager

Litigation Support Project Manager

Greenberg Traurig LLP

On-site, Remote

Full-time

Posted 3 days ago

Greenberg Traurig rating

9.3

Company rating: 9.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

2nd of 18 rated law firms

Job description

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Join our Litigation Support Team as a Litigation Support Project Manager located in our various office locations.
We are seeking a highly skilled litigation support professional with expertise in Relativity and a passion for legal technology who thrives in a fast-paced, deadline-driven environment. The ideal candidate is self-motivated, proactive, and thinks creatively to solve complex problems for case teams, bringing strong proficiency in document review tools, predictive analytics, and transcript management platforms such as Opus 2. With a strong technical foundation and a collaborative mindset, you will take initiative, approach challenges with confidence and resilience, and leverage your ability to learn new software applications quickly to deliver effective solutions. Excellent oral and written communication skills are essential for partnering effectively with legal teams across the firm, writing clear instructions, and coordinating both internal resources and outside vendors. If you are someone who demonstrates initiative, adaptability, discretion in handling confidential information, and a commitment to building strong working relationships at all levels of the organization, we invite you to join our team.
This role will can be based in one of our various office on a remote basis. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. This role reports to the Director of Litigation Support.
Position Summary
The Litigation Support Project Manager provides consultation and technical support to legal teams across the firm, managing document databases, productions, vendor relationships, and other technology-driven litigation solutions. Working collaboratively with Litigation Support personnel throughout the country, this role services all GT offices and manages multiple projects simultaneously. The Project Manager serves as a key resource for case teams, assessing needs and delivering expert recommendations and processes to achieve desired outcomes. The candidate should also be flexible to work overtime as needed (full-time non-exempt position).
Key Responsibilities
  • Provide consultation and support to legal teams with respect to budgeting, vendor management, document databases, productions, transcript management, and other technology-related solutions for litigation
  • Deliver expert analysis, guidance, and recommendations to case teams for achieving desired outcomes
  • Manage day-to-day Litigation Support requests and coordinate all technical resources, including internal staff and outside vendors, for case teams
  • In connection with trials, set up war rooms in hotels or other offices, and coordinate graphics services and courtroom technology
  • Work collaboratively with Litigation Support personnel across the country to service all GT offices on multiple concurrent projects

Qualifications
Skills & Competencies
  • Excellent interpersonal and communication skills, both oral and written, with a professional demeanor and the ability to actively listen and convey information clearly
  • Expertise in Relativity required; proficiency in predictive analytics preferred
  • Experience with Relativity aiR or other AI-assisted document review tools is a plus
  • Proficiency in transcript and video management tools such as Opus 2
  • Ability to work effectively with the firm's established third-party vendors
  • Ability to establish and maintain effective working relationships at all levels of the organization and collaborate well within a team environment
  • Strong written and verbal communication skills, including the ability to write clear instructions
  • Ability to recognize confidential, sensitive, and proprietary information and maintain such information as confidential

Education & Prior Experience
  • Bachelor's Degree required
  • Minimum of 5 years of experience as a litigation support specialist, analyst, or project manager required
  • Experience with analytics tools such as Brainspace is a plus
  • Experience with capturing websites, online videos, video editing, and general graphics is a strong plus

Technology
  • Proficiency with Windows-based software and Microsoft Office Suite, including Word, Excel, Outlook, and Adobe required
  • Expertise in Relativity required
  • Experience with Relativity aiR or comparable AI document review platforms is a plus
  • Proficiency in Opus 2 or similar transcript and video management tools
  • Experience with Brainspace or comparable analytics tools is a plus
  • Exceptional ability to learn new software applications quickly

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

What Greenberg Traurig employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply