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Remote Technical Support Manager Jobs in Florida

Blossom

Lead Client Support Specialist, Card Operations

FL · On-site +1

$75K - $85K/yr

Serve as an escalation point for complex technical and system-related issues. * Assist the Client Support Manager with onboarding and training of new team members. * Provide input regarding team ...

KEYENCE

Field Application Engineer

Tampa, FL · On-site +1

$54K - $81K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

HelloTeam

Customer Support Specialist

Naples, FL · On-site +1

$17.75 - $24/hr

Success in this role requires strong communication skills, the ability to manage multiple ... This is a remote position and will require working from home.

Varicent

Technical Account Manager - Remote

Tallahassee, FL · On-site +1

$92K - $121K/yr

This role was created to support client's varying and unique technical needs during every stage of ... Time management: organize work schedules ensuring deadlines are always met * Strong business ...

Sika AG

Technical Specification Manager

Tampa, FL · On-site +1

In this highly influential role, you will drive demand through project specifications, technical support, and industry education-ultimately supporting project success and contributing to national ...

ITW Avery Weigh-Tronix

Dillon Product Manager

FL · Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

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Remote Technical Support Manager information

How does a Remote Technical Support Manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are Remote Technical Support Managers?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.
What are popular job titles related to Remote Technical Support Manager jobs in Florida? For Remote Technical Support Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Manager jobs in Florida look for? The top searched job categories for Remote Technical Support Manager jobs in Florida are:
What cities in Florida are hiring for Remote Technical Support Manager jobs? Cities in Florida with the most Remote Technical Support Manager job openings:
Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Florida as of June 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 66% In-person, 7% Hybrid, and 27% Remote job distribution.

Technical Solutions Specialist

TeamViewer Germany GmbH

Clearwater, FL • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Posted 9 days ago

Job description

TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
The Technical Solutions Specialist role is ideal for someone who thrives at the intersection of sales, delivery, and customer success. You'll partner with Sales and Solution Engineers to create clear, accurate, and compelling Professional Services estimates, Statements of Work, and proposal content that shape customer solutions and drive business growth.
Responsibilities
  • You'll play a key role in helping TeamViewer deliver solutions that solve our customers' most complex challenges. Partnering closely with Sales and Solution Engineers, you'll shape Professional Services estimates, Statements of Work, and RFP responses across a global portfolio.
  • You'll take the lead in translating customer needs into clear, practical, and scalable solutions-working hand-in-hand with cross-functional teams to define scope, align expectations, and keep proposals moving forward smoothly.
  • You'll own the end-to-end estimation process, creating accurate, compelling Statements of Work that clearly define scope, timelines, assumptions, and delivery responsibilities.
  • Along the way, you'll collaborate with Solution Engineers, Project Managers, and Product teams to lead discovery, refine estimates, and ensure every proposal is aligned to what we can deliver.
  • You'll also create polished, executive-ready proposals that clearly communicate the value and impact of TeamViewer's Professional Services-while continuously improving templates, tools, and processes to drive consistency and scale.
Preferred Qualifications
  • 3-5 years of experience developing solution estimates, Statements of Work, and customer-facing proposals in a Professional Services or similar environment
  • Strong technical, problem-solving, and collaboration skills, with the ability to influence across teams and navigate ambiguity
  • Experience scoping customer needs and translating them into clear, practical solution estimates and Statements of Work
  • Excellent writing and communication skills, with the ability to create polished, customer-facing proposals and simplify complex concepts
  • Solid understanding of defining scope, timelines, assumptions, and delivery models across varying levels of complexity
  • Detail-oriented with a focus on quality, consistency, and continuous improvement of templates, tools, and processes
  • Ability to manage multiple priorities, drive work forward, and deliver in fast-paced, customer-facing environments
  • Experience in IT services, solution estimation, or similar roles, with strong proficiency in Microsoft Excel, Word, and PowerPoint
What we offer
  • Work location: Remote, USA
  • Competitive compensation
  • Flexible PTO and paid holidays
  • 401(k) with employer matching
  • Comprehensive Health insurance package including 100% employer-paid medical coverage
  • Up to 12 weeks of Parental Leave
  • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
  • Quarterly team events and companywide celebrations
  • Open door policy, business casual dress code, frequent all Hands and Leadership Lunches
  • We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
Department Customer Engineering Locations Clearwater Remote status Fully Remote Employment type Full-time Type of Job Non Student

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