Remote Software Technical Writer Jobs (NOW HIRING)

See yourself at Dataminr
You are a "grammar nerd," the one the people in your life turn to when they want an email or a paper reviewed. You are extremely detail oriented and thrive on making sure that every i is dotted and every t is crossed, literally and figuratively. You have a learning mindset, viewing new experiences with curiosity and excitement and using feedback and critique as a way to grow and understand. You love sharing knowledge with others and are good at using writing to do just that. And you are looking to use these skills to start building a career in technical writing.
As a Technical Writer I, you will be part of a small, but energetic, team supporting a product that assists major companies all over the world in protecting themselves from growing cyberthreats. You will write and update articles and user guides about product features, which involves learning about the feature, drafting text and capturing graphics, incorporating feedback from peers and subject matter experts, publishing finalized material to an online knowledge base, and performing administrative tasks to track changes and keep meticulous records.
This is a temporary contract role.
This position is available as remote in the US.
AI Innovation at Dataminr
Working at Dataminr you'll have the opportunity to tackle the most exciting trends in AI on a daily basis to power a revolutionary product that uncovers critical events around the world as they unfold.
Regenerative AI: our AI technology, ReGenAI, is a new form of generative AI that automatically regenerates real-time Live Event Briefs as events unfold. Learn more here.
Agentic AI: we recently launched our Agentic AI capability, what we're calling our Intel Agents, that autonomously generates critical context for our clients on real-time events, threats, and risks allowing them to see the clearest, most accurate view of what's happening on the ground. Learn more here
Multimodal AI: our platform detects events from many different types of data (images, video, sensor data, audio, and text in over 150 languages). Learn more here.
The opportunity

• Write, publish, and update knowledge base articles for a cybersecurity Software as a Service (SaaS) platform.
• Test and document platform features.
• Collaborate with a small team to prioritize tasks and set achievable goals.
• Work closely with subject-matter experts and other employees across multiple teams and disciplines to resolve questions, provide solutions, and accomplish mutual goals.
• Shape and execute strategy for long-term documentation improvement projects.

What you bring
At Dataminr, we value you for who you are. We encourage you to apply for this role, even if you don't meet every qualification. Our candidates are reviewed on the basis of their skill and potential to succeed.

• Bachelor's degree or equivalent relevant experience in a related field (e.g., English, writing, communications, instructional design, software/computer engineering).
• 1-2 years of work experience as a technical writer, preferably in the technology industry or a related field.
• Excellent command of oral and written English.
• Professional or academic experience with writing, editing, or publishing.
• Proficiency with documentation and publication technologies such as word processing, image editing, and web publishing tools.
• Ability to learn and master new technologies and applications.
• Communication skills for collaborating with team members, subject-matter experts, and stakeholders in other departments.
• Extreme attention to detail and keen observation skills.
• Ability to receive and apply feedback iteratively.
• Ability to learn complex systems and devise and implement accurate and thorough documentation and instructions about these systems.
• Ability to learn quickly, work independently and collaboratively, manage multiple projects, meet deadlines, and ask questions when uncertain.
• Research and problem-solving skills for learning and adapting quickly to changes in a fast-paced software release environment.

#LI-REMOTE
About Dataminr
At Dataminr, we are a mission driven team of talented builders, creators and visionaries who have real-world impact on how organizations are able to respond to events. Dataminr's groundbreaking, AI-powered, intelligence platform provides organizations with the earliest signals of emerging risks, events, and threats before they unfold. Trusted by two-thirds of the Fortune 50 and half of the Fortune 100, Dataminr's platform analyzes billions of public data inputs spanning text, image, video, audio and sensor data across 150+ languages, empowering our clients to stay one step ahead in an increasingly complex world where every second counts.
Founded in 2009, we have pioneered the world's first real-time event detection platform, long before the recent Gen AI 'boom.' Dataminr operates all around the world united by our passion to use AI for the greater good, be agents of positive change and put our technology into the hands of clients charged with the responsibility to keep organizations running and keep people safe.
We believe our differences give us strength. Our employees are empowered to be their best, authentic selves through various opportunities, such as our robust employee resource group (ERG) network, manager development programming, professional development funds, and more.
We serve a global community made up of many cultures and strive to reflect the world and clients we serve, with a workforce built on merit and equity. We actively condemn racism and discrimination in any form. We stand for social good, fostering a culture of allyship, and standing up for those who face systemic barriers to equality. We lead with empathy and strive to be agents of positive change in our company and in our communities.
Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, color, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.
Dataminr will collect and process your personal data in accordance with Dataminr's candidate privacy notice available here. By providing your details and applying via our careers website, you acknowledge that you have read our candidate privacy notice. If you have any queries, please contact recruiting@dataminr.com or privacy@dataminr.com
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