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Remote Saas Startup Jobs (NOW HIRING)

Aiwyn

Customer Support Specialist

$18.50 - $24.75/hr

... fast growing SaaS startup led by an experienced and successful co-founding team with industry ... Remote, work-from-anywhere culture * Flexible PTO * World Class health benefits - we believe in ...

Fello

Executive Assistant

We are a profitable, hyper-growth, VC-backed B2B SaaS startup revolutionizing the way companies ... Experience with remote work tools (Google Workspace, Slack, Zoom, etc.). * Ability to work ...

HealthJoy

Lead Financial Analyst

We're a remote-first startup environment: fast-paced, ambiguous, and often chaotic. You'll thrive ... Advanced financial modeling and SaaS fluency. Power user of Excel/Sheets for scenarios ...

Field Materials

$111K - $137K/yr

... remote, fast-scaling ... startup. You will be the go-to person for everything from laptop provisioning and SaaS ...

Take the Interview

Director of Product

New York, NY · On-site +1

$254K - $266K/yr

A proven track record running product teams for successful enterprise B2B SaaS startup. * The ... A collaborator that works effectively with hackers, hustlers and designers, both remote and local ...

Placer.ai

Customer Success Manager

OR · Remote

$70K - $100K/yr

... SaaS startup company RESPONSIBILITIES: * Own onboarding, nurturing, retention, upselling and ... Remote opportunity with limited travel ADVANTAGES: * Proven ability to leverage business ...

Placer.ai

Customer Success Manager

$70K - $100K/yr

... SaaS startup company RESPONSIBILITIES: * Own onboarding, nurturing, retention, upselling and ... Remote opportunity with limited travel ADVANTAGES: * Proven ability to leverage business ...

Placer.ai

Senior Customer Success Manager

$110K - $140K/yr

... SaaS startup company. RESPONSIBILITIES: * Own onboarding, nurturing, retention, upselling and ... Remote opportunity with approx. 25% travel ADVANTAGES: * Proven ability to leverage business ...

Billee Technologies, Inc

Billing Coordinator

Dallas, TX · On-site +1

$55K - $75K/yr

Who We Are Billee Technologies Inc. is a Dallas-based SaaS startup revolutionizing utility billing ... Remote with travel as needed for training, company meetings, etc. * Hours: 8:00 AM - 5:00 PM ...

Billee.AI

Billing Coordinator

Dallas, TX · Remote

$55K - $75K/yr

Who We Are Billee Technologies Inc. is a Dallas-based SaaS startup revolutionizing utility billing ... Remote with travel as needed for training, company meetings, etc. * Hours: 8:00 AM - 5:00 PM ...

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All JobsRemote Saas Startup Jobs

Remote Saas Startup information

See salary details

$83.5K

$127K

$171K

How much do remote saas startup jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote saas startup in the United States is $127,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $143,500.00 per year, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A remote SaaS startup professional can earn $2000 a week by developing high-demand skills such as sales, customer success, or software development, and leveraging freelance platforms or direct client outreach. Building a strong reputation, gaining relevant certifications, and working efficiently can help increase earnings in a remote work environment.

What is the difference between Remote Saas Startup vs Remote SaaS Customer Support Specialist?

AspectRemote SaaS Customer Support Specialist
CredentialsTypically requires customer service experience, technical knowledge, and sometimes certifications like IT or support-specific courses
Work EnvironmentCustomer support teams within SaaS companies, often remote, focusing on client interactions and troubleshooting
Employer & Industry UsageUsed by SaaS companies to describe roles focused on client support and service
Comparison FocusCustomer support functions within SaaS startups, emphasizing client interaction and issue resolution

While a Remote SaaS Customer Support Specialist focuses on assisting clients and resolving technical issues, a Remote SaaS Startup refers to the broader company environment operating remotely in the SaaS industry. The support specialist role is a specific job within a SaaS startup, which may have various roles and functions. Understanding this distinction helps clarify job expectations and career paths within SaaS companies.

More about Remote Saas Startup jobs
What cities are hiring for Remote Saas Startup jobs? Cities with the most Remote Saas Startup job openings:
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What job categories do people searching Remote Saas Startup jobs look for? The top searched job categories for Remote Saas Startup jobs are:
Remote Saas Startup jobs near you
Customer Support Specialist

Customer Support Specialist

Aiwyn

Remote

$18.50 - $24.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Who is Aiwyn and what do we do?
Aiwyn is the first complete platform for modern accounting firms. Backed by top-tier investors like Bessemer, KKR, and Revolution, we're one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology-and we're doing it with world-class people, processes, and products.
To learn more, visit our website
This role:
As part of our Customer Support team, you'll provide front-line product support to users, troubleshoot software issues, and ensure customer satisfaction by resolving technical problems efficiently. You'll develop a deep understanding of the company's software products to guide users, offer product training, and escalate complex issues to the engineering team when necessary. Working within our three-tiered support structure, you'll work closely with other support teammates, customer implementations and success, and software developers in order to drive positive outcomes for our customers.
How We Investigate Issues:
Investigations often require deep technical analysis across multiple systems, including database queries, user session replays, and network-level logs. The role involves tracing data from source systems through integrations into Aiwyn's platform, analyzing transaction flows, and diagnosing issues related to DNS, mail servers, and third-party integrations such as practice management systems, SafeSend, and Outlook.
Key Responsibilities:
  • Provide expert technical support to customers via support ticket, live chat, and phone, troubleshooting software issues and ensuring a seamless user experience.
  • Assist in the setup, configuration, and optimization of our software for new and existing customers.
  • Collaborate closely with our development and product teams to identify, report, and resolve software bugs or feature requests.
  • Offer training and guidance to customers on best practices for using our software, via email, chat and virtual meetings.
  • Manage and prioritize support tickets, ensuring timely and accurate resolutions.
  • Contribute to the development of support documentation, FAQs, and knowledge base articles.

Qualifications:
  • 1-2 years of experience in a technical support, customer support, or technical-adjacent role or completion of a technical bootcamp or equivalent training
  • Excellent problem-solving skills with a proactive approach to troubleshooting.
  • Strong communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical users.
  • Ability to adapt quickly and manage multiple tasks in a fast-paced, evolving environment.
  • Experience with structured query language (SQL)
  • Strong process-oriented mindset with a focus on continuous improvement and operational efficiency
  • Appreciation for data integrity, with a commitment to maintaining clean, accurate, and well-documented records by following established processes

Preferred experience:
  1. Familiarity with SaaS platforms and cloud-based software solutions.
  2. Experience with customer relationship management (CRM) systems including Zendesk and JIRA.
  3. Strong understanding of accounting principles and experience with accounting or accounts receivable software.

Benefits and Perks:
  • The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast growing SaaS startup led by an experienced and successful co-founding team with industry experience.

Other benefits include:
  1. Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls.
  2. Remote, work-from-anywhere culture
  3. Flexible PTO
  4. World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support.
  5. Stock options - every Full Time Employee has ownership in Aiwyn's future and success.
  6. 401(k) matching

Our Values:
  • Relentless by Design
  • Owners not Renters
  • Trust at the Core

Learn more about Aiwyn:
  • About us
  • YouTube page

Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa

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