... SaaS/software companies * Customer Success Manager or Onboarding Specialist title preferred ... Startup experience strongly preferred for handling chaos/ambiguity 💰 Selling points * Backed by ...
Quick apply
... SaaS/software companies * Customer Success Manager or Onboarding Specialist title preferred ... Startup experience strongly preferred for handling chaos/ambiguity 💰 Selling points * Backed by ...
Quick apply
... SaaS/software companies * Customer Success Manager or Onboarding Specialist title preferred ... Startup experience strongly preferred for handling chaos/ambiguity 💰 Selling points * Backed by ...
Palo Alto, CA · On-site +1
Quartz ranked us the #1 best company for remote workers Responsibilities We're looking for a ... Experience at a high-growth B2B SaaS startup strongly preferred Soft Skills / Personal ...
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Palo Alto, CA · On-site +1
Quartz ranked us the #1 best company for remote workers Responsibilities We're looking for a ... Experience at a high-growth B2B SaaS startup strongly preferred Soft Skills / Personal ...
Nashville, TN · Remote
$125K - $165K/yr
Medical
Retirement
PTO
Backed by Bain Capital, we're a profitable, fully remote SaaS company that's growing quickly and ... Startup or early-stage product experience Team Culture + Values: * One Team: We win together ...
Quick apply
Nashville, TN · Remote
$125K - $165K/yr
Medical
Retirement
PTO
Backed by Bain Capital, we're a profitable, fully remote SaaS company that's growing quickly and ... Startup or early-stage product experience Team Culture + Values: * One Team: We win together ...
San Francisco, CA · On-site +1
$95K - $115K/yr
Medical
Dental
Vision
Retirement
PTO
We're looking for someone who thrives in a fast-paced SaaS startup environment and has an early ... Self-directed in a remote environment. You don't need someone to tell you to make calls - you just ...
San Francisco, CA · On-site +1
$95K - $115K/yr
Medical
Dental
Vision
Retirement
PTO
We're looking for someone who thrives in a fast-paced SaaS startup environment and has an early ... Self-directed in a remote environment. You don't need someone to tell you to make calls - you just ...
Remote -United States (East Coast & West Coast) Company: Neuron7.ai Note :Please note that this ... Ability to work in a fast-paced, high-growth startup environment Preferred Qualifications
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Remote -United States (East Coast & West Coast) Company: Neuron7.ai Note :Please note that this ... Ability to work in a fast-paced, high-growth startup environment Preferred Qualifications
San Francisco, CA · On-site +1
$180K/yr
Medical
Dental
Vision
PTO
Product Manager Company Mission Numeral ( is a venture-backed SaaS startup building the modern ... Remote first * Prime office in San Francisco Financial District (Market St) when you're in town
San Francisco, CA · On-site +1
$180K/yr
Medical
Dental
Vision
PTO
Product Manager Company Mission Numeral ( is a venture-backed SaaS startup building the modern ... Remote first * Prime office in San Francisco Financial District (Market St) when you're in town
This is a great role for someone with 1+ year of BDR experience in a fast-paced startup or SaaS ... Remote US Based Company
This is a great role for someone with 1+ year of BDR experience in a fast-paced startup or SaaS ... Remote US Based Company
This is a great role for someone with 1+ year of BDR experience in a fast-paced startup or SaaS ... Remote US Based Company
This is a great role for someone with 1+ year of BDR experience in a fast-paced startup or SaaS ... Remote US Based Company
The Senior Onboarding Specialist - SaaS will play a critical role in supporting Inspira's partner ... Comfortable with ambiguity and the evolving nature of a scaling startup. * Curiosity: A naturally ...
New
The Senior Onboarding Specialist - SaaS will play a critical role in supporting Inspira's partner ... Comfortable with ambiguity and the evolving nature of a scaling startup. * Curiosity: A naturally ...
New
Madison, WI · Remote
... and data SaaS products with triple-digit growth rates. We're a fully remote team of 100+ spread ... Proven ability to thrive in a dynamic, rapidly changing startup environment * Highly organized and ...
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Madison, WI · Remote
... and data SaaS products with triple-digit growth rates. We're a fully remote team of 100+ spread ... Proven ability to thrive in a dynamic, rapidly changing startup environment * Highly organized and ...
The Senior Onboarding Specialist - SaaS will play a critical role in supporting Inspira's partner ... Comfortable with ambiguity and the evolving nature of a scaling startup. * Curiosity: A naturally ...
New
The Senior Onboarding Specialist - SaaS will play a critical role in supporting Inspira's partner ... Comfortable with ambiguity and the evolving nature of a scaling startup. * Curiosity: A naturally ...
New
San Francisco, CA · On-site +1
$120K - $180K/yr
Medical
Dental
Vision
PTO
Product Manager Company Mission Numeral ( is a venture-backed SaaS startup building the modern ... Remote first * Prime office in San Francisco Financial District (Market St) when you're in town
San Francisco, CA · On-site +1
$120K - $180K/yr
Medical
Dental
Vision
PTO
Product Manager Company Mission Numeral ( is a venture-backed SaaS startup building the modern ... Remote first * Prime office in San Francisco Financial District (Market St) when you're in town
Medical
Dental
Vision
PTO
We are a profitable, hyper-growth, VC-backed B2B SaaS startup revolutionizing the way companies ... Experience with remote work tools (Google Workspace, Slack, Zoom, etc.). * Ability to work ...
Medical
Dental
Vision
PTO
We are a profitable, hyper-growth, VC-backed B2B SaaS startup revolutionizing the way companies ... Experience with remote work tools (Google Workspace, Slack, Zoom, etc.). * Ability to work ...
Medical
Dental
Vision
Life
Retirement
PTO
... fast-growing SaaS startup). * Proven ability to manage complex accounts, drive renewals, and ... Clear, strategic communication (strong written and verbal skills) is essential for our remote ...
Medical
Dental
Vision
Life
Retirement
PTO
... fast-growing SaaS startup). * Proven ability to manage complex accounts, drive renewals, and ... Clear, strategic communication (strong written and verbal skills) is essential for our remote ...
San Francisco, CA · Remote
$111K - $137K/yr
... remote, fast-scaling ... startup. You will be the go-to person for everything from laptop provisioning and SaaS ...
San Francisco, CA · Remote
$111K - $137K/yr
... remote, fast-scaling ... startup. You will be the go-to person for everything from laptop provisioning and SaaS ...
$111K - $137K/yr
... remote, fast-scaling ... startup. You will be the go-to person for everything from laptop provisioning and SaaS ...
$111K - $137K/yr
... remote, fast-scaling ... startup. You will be the go-to person for everything from laptop provisioning and SaaS ...
San Francisco, CA · On-site +1
$111K - $137K/yr
... remote, fast-scaling ... startup. You will be the go-to person for everything from laptop provisioning and SaaS ...
San Francisco, CA · On-site +1
$111K - $137K/yr
... remote, fast-scaling ... startup. You will be the go-to person for everything from laptop provisioning and SaaS ...
Experience: 3+ years in a high-growth startup, SaaS, or agency environment. * The Portfolio ... Remote-first, globally distributed team * Clear creative direction and brand standard * Opportunity ...
Quick apply
Experience: 3+ years in a high-growth startup, SaaS, or agency environment. * The Portfolio ... Remote-first, globally distributed team * Clear creative direction and brand standard * Opportunity ...
Cleveland, OH · On-site +1
$100K - $134K/yr
Medical
Dental
Retirement
Interested in joining one of Cleveland's fastest growing SaaS startup companies? Excited to ... office)/Remote if located outside of Cleveland CHAMPtitles is an Equal Opportunity Employer.
Cleveland, OH · On-site +1
$100K - $134K/yr
Medical
Dental
Retirement
Interested in joining one of Cleveland's fastest growing SaaS startup companies? Excited to ... office)/Remote if located outside of Cleveland CHAMPtitles is an Equal Opportunity Employer.
$157K/yr
Go-to-Market (GTM) Lead (B2B SaaS Product Launch & Growth) - Remote Startup Environment Position Type: Full-Time, Remote Working Hours: Flexible with overlap for U.S. business collaboration About the ...
$157K/yr
Go-to-Market (GTM) Lead (B2B SaaS Product Launch & Growth) - Remote Startup Environment Position Type: Full-Time, Remote Working Hours: Flexible with overlap for U.S. business collaboration About the ...
$83.5K - $91.5K
5% of jobs
$91.5K - $99.4K
6% of jobs
$99.4K - $107.4K
12% of jobs
$108.6K is the 25th percentile. Wages below this are outliers.
$107.4K - $115.3K
12% of jobs
$115.3K - $123.3K
14% of jobs
The median wage is $124.1K / yr.
$123.3K - $131.2K
15% of jobs
$131.2K - $139.2K
11% of jobs
$140.2K is the 75th percentile. Wages above this are outliers.
$139.2K - $147.1K
11% of jobs
$147.1K - $155.1K
7% of jobs
$155.1K - $163K
4% of jobs
$163K - $171K
4% of jobs
$83.5K
$127K
$171K
| Aspect | Remote SaaS Customer Support Specialist |
|---|---|
| Credentials | Typically requires customer service experience, technical knowledge, and sometimes certifications like IT or support-specific courses |
| Work Environment | Customer support teams within SaaS companies, often remote, focusing on client interactions and troubleshooting |
| Employer & Industry Usage | Used by SaaS companies to describe roles focused on client support and service |
| Comparison Focus | Customer support functions within SaaS startups, emphasizing client interaction and issue resolution |
While a Remote SaaS Customer Support Specialist focuses on assisting clients and resolving technical issues, a Remote SaaS Startup refers to the broader company environment operating remotely in the SaaS industry. The support specialist role is a specific job within a SaaS startup, which may have various roles and functions. Understanding this distinction helps clarify job expectations and career paths within SaaS companies.
Cities with the most Remote Saas Startup job openings:
The most popular types of Saas Startup jobs are:
States with the most job openings for Remote Saas Startup jobs include:
The top searched job categories for Remote Saas Startup jobs are:

Full-time
Re-posted 2 days ago
Salary, bonus (10k), equity
NO visa sponsorship
There is a strong preference for candidates in the Pacific time zone, though candidates on the East Coast are also considered.
💰 Selling points
Our client, a B2B fintech software startup, is seeking Implementation Specialists.
They are looking for an Implementation Specialist with 2–3 years of experience in a customer-facing SaaS role. This position functions similarly to an SMB-focused Customer Success Manager, guiding small to mid-sized bookkeeping and accounting firms through their first 90–100 days on the platform.
The ideal candidate is proactive, coachable, and thrives in a structured individual contributor role. You will serve as the primary point of contact for new customers, ensuring they are fully onboarded and positioned for long-term success.
What You'll DoConduct onboarding and training calls to help new customers quickly realize product value
Initial onboarding call (1 hour via Zoom) focused on setup and foundational training
Follow-up sync calls (15–45 minutes) covering advanced setup, feature training, team enablement, and product updates
Manage the full implementation lifecycle for a portfolio of SMB bookkeeping or accounting firms (typically serving 10–50 clients monthly) during their first 90–100 days
Serve as the primary point of contact during onboarding, driving strong engagement and high renewal rates
Capture customer feedback and feature requests to inform product improvements and internal process enhancements
2–3 years of experience in a customer-facing SaaS role (Customer Success, Onboarding, or similar)
Experience working with accounting or bookkeeping clients preferred
Prior onboarding or training experience with SMB customers
Experience at an early-stage startup is a plus
Familiarity with bookkeeping/accounting software (e.g., QuickBooks, Xero) is a strong plus
Highly coachable and open to feedback
Excellent communication and customer-facing skills
This is an opportunity for a detail-oriented, customer-focused professional to play a key role in onboarding and retaining SMB clients at a growing fintech startup.
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Business management consulting
1 - 10 Employees
Gaithersburg, MD, US
2023