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Remote Saas Startup Jobs in Washington (NOW HIRING)

This is a 100% remote position-now & forever Requirements What you'll do: * Own and drive specific ... Startup technology company experience, preferably for a SaaS offering. * Experience working in a ...

This is a 100% remote position-now & forever Requirements What you'll do: * Own and drive specific ... Startup technology company experience, preferably for a SaaS offering. * Experience working in a ...

This is a 100% remote position--now & forever Requirements What you'll do: * Own and drive specific ... Startup technology company experience, preferably for a SaaS offering. * Experience working in a ...

Ready to join a fast growing, and category leading SaaS company? Do you get excited about ... Are you looking to help a startup achieve its next level of growth? If yes, then keep reading!

Ready to join a fast growing, and category leading SaaS company? Do you get excited about ... Are you looking to help a startup achieve its next level of growth? If yes, then keep reading!

Ready to join a fast growing, and category leading SaaS company? Do you get excited about ... Are you looking to help a startup achieve its next level of growth? If yes, then keep reading!

Are you looking to help a startup achieve its next level of growth? If yes, then keep reading ... This is a 100% Remote position - now & forever Requirements What You'll Do: * Collaborate and help ...

Are you looking to help a startup achieve its next level of growth? If yes, then keep reading ... This is a 100% Remote position - now & forever Requirements What You'll Do: * Collaborate and help ...

Finance Manager

Washington, DC · Remote

$130K - $160K/yr

... startup environment. You will work across the full financial stack, touching everything from SaaS ... Remote - $140,000-$170,000 * 100% Paid Premiums on Medical, Dental, Vision * Flexible PTO - Your ...

New

Finance Manager

Washington, DC · On-site +1

$130K - $160K/yr

... startup environment. You will work across the full financial stack, touching everything from SaaS ... Remote - $140,000-$170,000 * 100% Paid Premiums on Medical, Dental, Vision * Flexible PTO - Your ...

Remote Travel: 50% About the Role The Customer Success Manager (CSM) at VOLT plays a critical role ... Experience in a fast-paced startup environment, with adaptability to shifting priorities.

AI Product Manager

Centreville, VA · Remote

$140K - $150K/yr

Remote (U.S. Based) Start Date Is: ASAP Employment Type: Permanent Compensation Range: $140,000-150 ... Demonstrated experience launching AI or Generative AI products within a B2B SaaS environment

SDR

Washington, DC · On-site +1

About Govly Govly is an Insight Partners and YC backed Series A high-growth startup that is ... Fully remote (with some travel required). Must be located in ET or CT Department: Sales About Govly ...

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Showing results 1-20

Remote Saas Startup information

What is the difference between Remote Saas Startup vs Remote SaaS Customer Support Specialist?

AspectRemote SaaS Customer Support Specialist
CredentialsTypically requires customer service experience, technical knowledge, and sometimes certifications like IT or support-specific courses
Work EnvironmentCustomer support teams within SaaS companies, often remote, focusing on client interactions and troubleshooting
Employer & Industry UsageUsed by SaaS companies to describe roles focused on client support and service
Comparison FocusCustomer support functions within SaaS startups, emphasizing client interaction and issue resolution

While a Remote SaaS Customer Support Specialist focuses on assisting clients and resolving technical issues, a Remote SaaS Startup refers to the broader company environment operating remotely in the SaaS industry. The support specialist role is a specific job within a SaaS startup, which may have various roles and functions. Understanding this distinction helps clarify job expectations and career paths within SaaS companies.

What are popular job titles related to Remote Saas Startup jobs in Washington?

For Remote Saas Startup jobs in Washington, the most frequently searched job titles are:

What cities in Washington are hiring for Remote Saas Startup jobs?

Cities in Washington with the most Remote Saas Startup job openings:

Account Manager (REMOTE)

Signal Vine, Inc

Alexandria, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Job description

Company Description
Signal Vine is in search of a professional Account Manager with a competitive, sales-oriented spirit to join our growing Customer Success team. You will play a lead role in managing the success and growth of an assigned portfolio of customers. This role requires a "can-do" attitude, the desire to be a proactive and creative problem solver, and passion for improving student outcomes in education. You will be responsible for developing account strategy, delivering annual customer retention objectives, and enhancing overall customer satisfaction for a portfolio of customers in the Higher Education space. This is a quota carrying position.
Who We Are
Signal Vine is the leading higher education AI messaging platform transforming how you reach, support, and engage students throughout their life-cycle. With over 50 million student interactions, Signal Vine's Blended Messaging™ personalizes engagement using AI, workflow automation, chatbots, and one-to-one messaging to keep students on the path to success. Signal Vine has been improving enrollment and retention outcomes with a proactive approach across the entire campus and student lifecycle.
Founded in 2013, Signal Vine was born out of Harvard University research conducted on reducing "Summer Melt" through advisor-led text nudges. With a proven use case to engage students, our team has combined expertise in software with mobile technology to build a product that has grown into higher education's most impactful two-way messaging platform. Today, hundreds of educational institutions are using Signal Vine to engage students, staff, and employees. From getting students to college and hitting enrollment goals, to retaining students and up-skilling the workforce, our customers are reaching their goals with help from the Signal Vine team.
We believe in the power of conversation to build communities and to strengthen the opportunity for all to succeed. We are passionate about solving social issues through technological innovation and building a business we can all be proud of while doing it. We tie our success to that of others - the more people we help, the more successful we become.
Job Description
What You'll Do
On a daily basis you will:
  • Build strong customer relationships by maintaining high levels of engagement and communication; conduct routine account performance planning and business reviews.
  • Renew and expand customer contracts, meeting and exceeding personal and team quotas.
  • Deliver both basic and advanced training sessions to ensure confidence with the platform and cultivate customer accountability.
  • Advise customers on best practices for designing, implementing, and scaling their campaigns.
  • Resolve customer issues, alone and through collaboration with other teams.
  • Drive customer advocacy in the form of references, referrals, and case studies
  • Perform data-driven reviews and analysis on customer portfolios to prioritize opportunity and risk.
  • Contribute to the team culture of excellence.
  • Identify potential issues and risks early in the implementation cycle and develop backup strategies and contingency plans for resolution.

Qualifications
Who You Are
First of all, you have a bachelor's degree from an accredited, four-year institution and:
  • At least 2-3 years of experience in Account Management or Customer Success.
  • Undergraduate degree (BA/BS) from an accredited 4 year university.
  • Experience managing a portfolio of clients including high profile customers, preferably colleges and universities.
  • Experience in a SaaS startup environment.

Additionally, during our interview process, our goal will be to learn more about you and yours will be to showcase your:
  • Ability to manage multiple priorities while maintaining strict attention to details.
  • Excellent written and verbal communication skills; consistent diplomacy, tact, and poise when working through customer issues and escalations.

Additional Information
What Else You Should Know
Part of the growing education technology presence in Alexandria, VA, we are located just down the road from Amazon HQ2. We've been recognized as one of DC's most enviable offices by DC Inno and we offer a rewarding culture that promotes teamwork, growth, and enjoying our day to day roles. Our high growth business provides employees with a great opportunity to grow in their careers.
  • Competitive salary with individual commission structure
  • Medical (employer paid), dental, and vision insurance plans
  • 401(k) plan with company match
  • Generous paid time-off and holiday schedule with additional floating holidays
  • Casual office attire and pet-friendly office

What Now?
Come join us as we build an exciting company that sits at the intersection of education and cutting-edge, AI-backed technology.