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Remote Rma Jobs (NOW HIRING)

Amain Com Inc

Customer Service RC Technical Expert

$20.50/hr

Significant hobby industry experience and/or extensive hands-on RC (Remote Control) expertise is ... RMA & Financial Adjustments • Returns & Claims : Investigate return inquiries, issue Return ...

ProAg

Regulatory Product Owner

$79K - $95K/yr

Remote Reports To: Regulatory Product Owner Supervisor Employment Type: Full Time Job Requisition ... Be responsible for understanding and interpreting all Risk Management Agency (RMA) and National ...

ProAg

Regulatory Product Owner

$79K - $95K/yr

Remote Reports To: Regulatory Product Owner Supervisor Employment Type: Full Time Job Requisition ... Be responsible for understanding and interpreting all Risk Management Agency (RMA) and National ...

IFG Companies

Risk Management Actuary

Hoboken, NJ · Remote

$150K - $200K/yr

... RMA will deliver high-quality, well-documented analyses that support sound pricing decisions, effective risk oversight and disciplined capital management. While this is a hybrid role, remote ...

Five9

Data Center Engineer (in Atlanta, GA)

... remote data centers, providing technical direction when needed * Maintain asset inventory in DCIM - for both production and lab environments * Perform all shipping and receiving duties including RMA ...

BAI

Software Engineer

Philadelphia, PA · On-site +1

$75K - $95K/yr

Manager, Software Engineering BAI and RMA have come together as ProSight Financial Association, a ... off, hybrid and remote working models, tuition assistance and the ability to work in a ...

BAI

Software Engineer

Saint Louis, MO · On-site +1

$75K - $95K/yr

Manager, Software Engineering BAI and RMA have come together as ProSight Financial Association, a ... off, hybrid and remote working models, tuition assistance and the ability to work in a ...

BAI

Software Engineer

Chicago, IL · On-site +1

$75K - $95K/yr

Manager, Software Engineering BAI and RMA have come together as ProSight Financial Association, a ... off, hybrid and remote working models, tuition assistance and the ability to work in a ...

TEKsystems

Remote Pharmacy Technician

Atlanta, GA · Remote

$19 - $22/hr

Additional Skills & Qualifications o High School Diploma or GED o CPhT (PTCB) / ExCPT (NHA), RMA ... remote position. Application Deadline This position is anticipated to close on Aug 14, 2026. About ...

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Remote Rma information

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How much do remote rma jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote rma in the United States is $32.69, according to ZipRecruiter salary data. Most workers in this role earn between $30.77 and $34.62 per hour, depending on experience, location, and employer.

What is a remote RMA?

Remote RMA (Return Merchandise Authorization) jobs involve handling the process of authorizing and managing product returns, replacements, or repairs for a company, all while working remotely. Employees in these roles typically communicate with customers via email, chat, or phone to troubleshoot issues, issue return labels, and ensure that returns comply with company policies. They also coordinate with warehouse, logistics, and technical teams to process and track returned items. Strong organizational and communication skills are essential for success in remote RMA positions.

What skills and qualifications are needed to be a remote RMA?

To thrive as a Remote RMA Specialist, you need strong organizational skills, attention to detail, and experience in returns processing or customer service, often supported by a high school diploma or equivalent. Familiarity with order management systems, inventory software, and CRM platforms such as Salesforce or Zendesk is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are essential soft skills for this role. These skills ensure efficient handling of returns, high customer satisfaction, and accurate record-keeping in a remote work environment.

What are common challenges faced by remote RMA specialists, and how can they be managed?

Remote RMA (Return Merchandise Authorization) specialists often face challenges such as coordinating returns and replacements across different time zones and maintaining clear communication with customers and internal teams remotely. Managing high volumes of requests and troubleshooting product issues without physical access to items can also be demanding. To overcome these challenges, it's important to stay organized, utilize robust ticketing and CRM systems, and foster strong working relationships with warehouse and support teams. Proactive communication and attention to detail are key to ensuring customers have a smooth return experience.

What is the difference between Remote Rma vs Remote Repair Technician?

AspectRemote RmaRemote Repair Technician
CredentialsTechnical certifications, product knowledgeTechnical certifications, device repair skills
Work EnvironmentCustomer service, RMA processing systemsDevice diagnostics, repair procedures
Industry UsageElectronics, consumer electronics companiesElectronics, appliance, or tech repair services
Search/Comparison IntentRMA process, return managementDevice repair, troubleshooting

Remote Rma specialists focus on managing return merchandise authorizations, processing returns, and customer communication. Remote Repair Technicians perform device diagnostics and repairs remotely. While both roles require technical knowledge, Remote Rma emphasizes return logistics, whereas Remote Repair Technicians focus on troubleshooting and fixing devices.

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Cities with the most Remote Rma job openings:

What are the most commonly searched types of Rma jobs?

The most popular types of Rma jobs are:

What states have the most Remote Rma jobs?

States with the most job openings for Remote Rma jobs include:

What job categories do people searching Remote Rma jobs look for?

The top searched job categories for Remote Rma jobs are:

Remote Rma jobs near you
Infographic showing various Remote Rma job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $68,000 per year, or $32.7 per hour.

Customer Service RC Technical Expert

Amain Com Inc

Remote

$20.50/hr

Full-time

Posted 27 days ago

Job description

Job Type
Full-time
Description
Job Title: Customer Service RC Technical Expert
Reports to: Customer Service Manager, Customer Service Shift leads
FLSA Status: Non-Exempt
Classification: Full-Time (Approx. 40 hours/week; schedule subject to change)
Core Requirement: Significant hobby industry experience and/or extensive hands-on RC (Remote Control) expertise is strictly required.
Job Summary
As a Customer Service RC Technical Expert at AMain Inc., you will be the premier point of contact and technical voice for our passionate global community. Interacting via phone, email, SMS, and live chat, you will deliver world-class customer support, troubleshoot complex RC electronics and mechanical issues, and provide innovative product solutions. The ideal candidate blends exceptional, proactive communication skills with deep, specialized RC knowledge to guide, support, and inspire our customers.
Requirements
Key Responsibilities:
Technical Support & Customer Experience
• Expert Troubleshooting: Diagnose technical issues, answer product compatibility questions, and offer knowledgeable advice across a vast catalog of RC cars, aircraft, and hobby electronics.
• Omnichannel Engagement: Deliver friendly, highly professional, and timely assistance across various digital systems (phone, live chat, email, and SMS).
• Solution-Oriented Resolution: Proactively research, identify, and resolve customer issues regarding order details, product discrepancies, account situations, and warranty inquiries.
RMA & Financial Adjustments
• Returns & Claims: Investigate return inquiries, issue Return Merchandise Authorization (RMA) numbers, and process customer refunds, credits, or exchanges based on established company guidelines.
• Database & Quality Auditing: Physically verify product specifications or discrepancies in the warehouse when needed, and assist with inventory corrections.
Insights & Collaboration
• Trend Detection: Recognize and document recurring product issues or customer service trends, proactively alerting the CS Manager.
• Process Improvement: Actively contribute ideas for workflow efficiency, organization, and better customer satisfaction strategies.
Qualifications & Experience
• RC Expertise: Robust, hands-on knowledge of RC vehicles (cars, helicopters, planes, drones) and hobby electronics is absolutely necessary.
• Language & Communication: Strong written and verbal communication. Able to compose routine reports, write clear customer correspondence, and present effectively to internal teams or customer groups.
• Mathematical Skills: Practical knowledge of basic business mathematics (calculating percentages, ratios, decimals, and whole numbers) and interpreting simple visual data.
• Technical Proficiency: Computer literate with the ability to easily learn new platforms. Prior experience with MS Office (Word, Excel) is required; experience with ticketing systems (such as Zendesk) is highly valued. Typing speed of at least 30 WPM is required.
• Core Competencies: Extreme attention to detail, exceptional multitasking ability, and a collaborative, positive team spirit in a fast-paced environment.
Physical Demands & Work Environment
• Physical Agility: Frequently required to sit and use hands/fingers for computer-based work. Occasionally required to stand, walk, bend, reach, stoop, kneel, crouch, crawl, and climb or balance on ladders.
• Sensory Demands: Clear hearing and talking are essential for customer phone support. Additionally, a normal sense of smell is occasionally required to physically verify and diagnose burnt electronics.
Salary Description
$20.50/hr plus benefits

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