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Remote Rma Jobs in Denver, CO (NOW HIRING)

Remote Rma information

See Denver, CO salary details

$29

$34

$37

How much do remote rma jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote rma in Denver, CO is $34.19, according to ZipRecruiter salary data. Most workers in this role earn between $32.16 and $36.20 per hour, depending on experience, location, and employer.

What are Remote RMA jobs?

Remote RMA (Return Merchandise Authorization) jobs involve handling the process of authorizing and managing product returns, replacements, or repairs for a company, all while working remotely. Employees in these roles typically communicate with customers via email, chat, or phone to troubleshoot issues, issue return labels, and ensure that returns comply with company policies. They also coordinate with warehouse, logistics, and technical teams to process and track returned items. Strong organizational and communication skills are essential for success in remote RMA positions.

What are some common challenges faced by Remote RMA specialists, and how can they be managed effectively?

Remote RMA (Return Merchandise Authorization) specialists often face challenges such as coordinating returns and replacements across different time zones and maintaining clear communication with customers and internal teams remotely. Managing high volumes of requests and troubleshooting product issues without physical access to items can also be demanding. To overcome these challenges, it's important to stay organized, utilize robust ticketing and CRM systems, and foster strong working relationships with warehouse and support teams. Proactive communication and attention to detail are key to ensuring customers have a smooth return experience.

What are the key skills and qualifications needed to thrive as a Remote RMA (Return Merchandise Authorization) Specialist, and why are they important?

To thrive as a Remote RMA Specialist, you need strong organizational skills, attention to detail, and experience in returns processing or customer service, often supported by a high school diploma or equivalent. Familiarity with order management systems, inventory software, and CRM platforms such as Salesforce or Zendesk is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset are essential soft skills for this role. These skills ensure efficient handling of returns, high customer satisfaction, and accurate record-keeping in a remote work environment.

What is the difference between Remote Rma vs Remote Repair Technician?

AspectRemote RmaRemote Repair Technician
CredentialsTechnical certifications, product knowledgeTechnical certifications, device repair skills
Work EnvironmentCustomer service, RMA processing systemsDevice diagnostics, repair procedures
Industry UsageElectronics, consumer electronics companiesElectronics, appliance, or tech repair services
Search/Comparison IntentRMA process, return managementDevice repair, troubleshooting

Remote Rma specialists focus on managing return merchandise authorizations, processing returns, and customer communication. Remote Repair Technicians perform device diagnostics and repairs remotely. While both roles require technical knowledge, Remote Rma emphasizes return logistics, whereas Remote Repair Technicians focus on troubleshooting and fixing devices.

Infographic showing various Remote Rma job openings in Denver, CO as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $71,116 per year, or $34.2 per hour.
Director, Operations & Maintenance - Solar Operations

Director, Operations & Maintenance - Solar Operations

Pivot Energy

Denver, CO • Remote

$145K - $185K/yr

Full-time

Posted 7 days ago


Job description

Location: Denver Preferred, Remote Candidates Considered

Type: Full-Time Employee

Reports to: SVP, Solar Operations

ROLE OVERVIEW

Pivot Energy is seeking an energetic, seasoned leader to support the build-out and management of our Operations and Maintenance (O&M) department. Reporting to the SVP of Solar Operations, you will take full ownership of asset operations, process development, and team building. This role is pivotal in shaping the operating cadence for a rapidly scaling portfolio of distributed solar and integrated storage (BESS) assets, ensuring high availability and optimized financial performance.

PRIMARY RESPONSIBILITIES
  • BESS & Solar Performance: Provide technical expertise in preventive and corrective maintenance to maximize uptime and round-trip efficiency for hundreds of solar and storage assets.
  • Lifecycle Asset Management: Oversee the portfolio from through the asset operating lifecycle, utilizing robust operating plans and budgets to drive output.
  • Data Strategy & Systems: Drive the development of "best-in-industry" data and software tools to accommodate a scaling asset base. You will ensure data integrity across operating portfolio analytics and collaborate in the enhancement/integration of advanced monitoring platforms.
  • Cross-Functional Leadership: Partner with Construction Management, Engineering, and Finance to ensure a seamless "handshake" as assets move from construction into operations.
  • Service & Infrastructure: Build and manage a scalable system and oversee external service providers for both planned and unplanned service activities.
  • Contract & Vendor Management: Negotiate high-value O&M contracts and manage RMA processes for faulty components, including critical BESS hardware.
  • Stakeholder Engagement: Strengthen relationships with landowners, contractors, and internal asset management teams.
REQUIRED COMPETENCIES
  • Experience: 8+ years in solar/storage O&M or asset management.
  • Technical Mastery: Deep understanding of BESS technologies, solar equipment, and system design.
  • Data Expertise: Proficient in solar and storage monitoring (DAS) platforms (e.g., AlsoEnergy, SolarEdge) with the ability to interpret complex system drawings.
  • Financial Acumen: Demonstrated experience in budgeting, contract negotiation, and financial performance optimization.
  • Leadership: An "ownership mentality" regarding issue identification and resolution, with a proven track record of building and managing high-performing teams.
  • Communication: Exceptional relationship-building skills with a customer-service mindset for both internal and external stakeholders.
PREFERRED COMPETENCIES
  • Engineering Background: Experience with PVsyst, Helioscope, or storage modeling software.
COMPENSATION & BENEFITS

The estimated base salary range for this position is $145,000 - $185,000 depending on relevant experience, along with eligibility for the company’s substantial bonus plan, with a target bonus of 30% of annual salary (prorated in first year based on start date).

Pivot Energy is dedicated to providing a great work experience for all employees, placing an emphasis on company culture, and a focus on our people. To that end, Pivot offers an outstanding benefits package that includes:

· Excellent health/dental/vision insurance benefits with up to 100% of premiums covered by the company

· Four weeks of vacation plus employment milestone bonus vacations

· Company paid life insurance and short- & long-term disability coverage

· Generous parental leave

· 401(k) matching (after vesting period)

· Work from home stipend for new employees

· Public transit reimbursement

· PTO for volunteering in the community

· Charitable donation matching up to $500/year

· Professional development and educational reimbursements

A complete list of all the benefits Pivot offers may be provided upon request.

Recruitment Agency Notice:
We appreciate your interest in partnering with us; however, we are not seeking recruitment agency support for this role.

ABOUT PIVOT

Pivot Energy is a national renewable energy provider that develops, finances, builds, owns, and manages solar and energy storage projects that help decarbonize our nation’s electricity, increase equitable access to clean energy for local communities, and provide real cost-savings to American businesses and
families.
 
We are fiercely dedicated to accelerating the rapid transition taking place in the energy industry to a more decentralized and cleaner approach to power generation. We are committed to positively contributing to the local communities and people we serve with more than clean energy. We believe global warming poses an existential threat to our planet and that we have a responsibility to help mitigate the threat. Our portfolio includes projects that reduce energy burden for income-limited families, create workforce pathways for under-represented groups within the solar industry, and include robust community investment opportunities.
 
As a Certified B Corporation and one of Denver’s “Best Places to Work”, we believe that company success is driven by a healthy environment, thriving society, and workplace where all individuals are respected. We evaluate every internal decision on environmental, social, and governance (ESG) factors to determine if our actions will result in a net positive impact on the community, our employees, customers, shareholders, and the environment. Learn more in our annual ESG Report.
 
At Pivot, our core values guide our work internally and externally:
·       Impact – We hold ourselves accountable to having a measurable impact on our people, communities, and the planet
·       Balance – Put family first; work hard/have fun
·       Determination – Find ways to be successful no matter how difficult the challenge
·       Professionalism – Impress everyone we touch, be a team player
·       Honesty – Be truthful and transparent, externally and internally
·       Kindness – Create an environment where kindness, empathy, and vulnerability are embraced
 
DIVERSITY, EQUITY, INCLUSION and JUSTICE STATEMENT
 
At Pivot, we are proactively developing and maintaining an inclusive culture, rooted in mutual respect, that supports a workforce of different generations, races, gender identities, sexual orientations, ability statuses, religions, and cultures to work collaboratively together for greater impact. We seek to build a team that invests in relationship building, celebrates each other’s successes, and makes space for the unique contributions and working styles people bring into Pivot. 
Pivot invests in company-wide trainings, assessments, and programs to advance internal inclusion and equity practices, such as employee allyship building, cross-cultural communications, and equitable hiring and management protocols to increasingly recognize bias and ensure mutual respect and belonging.
 
EEO STATEMENT
Pivot Energy is an Equal Opportunity Employer and is committed to increasing the diversity of its workforce. We actively work to cultivate an inclusive culture that welcomes, empowers, and enables equitable career growth for employees regardless of background.