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Remote Ev Charging Jobs (NOW HIRING)

Optimal Inc.

EV Charging Specialist

Warren, MI · Remote

... remote troubleshooting customer calls of OEM Energy Home charging equipment to support with ... EV charging equipment repair/installation experience strongly preferred Minimum 2 years of ...

Optimal Inc.

EV Charging Specialist

Warren, MI · Remote

... remote troubleshooting customer calls of OEM Energy Home charging equipment to support with ... EV charging equipment repair/installation experience strongly preferred Minimum 2 years of ...

G-TECH Services

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EV Charging System Remote Technician

Warren, MI · Remote

$25 - $28/hr

... EV charging equipment. Key Responsibilities * Technical diagnosis and troubleshooting * Navigate available tools to perform remote diagnosis & troubleshooting * Provide resolution guidance for site ...

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As of Jun 9, 2026, the average hourly pay for remote ev charging in the United States is $25.17, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $25.24 per hour, depending on experience, location, and employer.

What is a Remote EV Charging job?

A Remote EV Charging job involves monitoring, managing, and troubleshooting electric vehicle charging stations remotely. Professionals in this role may optimize charging schedules, provide customer support, and ensure the proper functioning of charging infrastructure. They often use software platforms to analyze data, address technical issues, and maintain efficient operations. This position is essential for ensuring reliable and accessible EV charging networks.

What are the typical daily responsibilities of someone working in a Remote EV Charging role?

In a Remote EV Charging role, your typical day involves monitoring charging stations using specialized software, diagnosing and resolving technical issues, and providing remote support to users and field technicians. You'll often collaborate with a team of engineers, customer support agents, and sometimes third-party vendors to ensure maximum uptime and customer satisfaction. Regular tasks may also include conducting system performance analyses and contributing to the continuous improvement of remote diagnostics processes. This role provides a blend of technical problem-solving and customer interaction, making each day unique and impactful.

What are the key skills and qualifications needed to thrive in the Remote Ev Charging position, and why are they important?

To thrive in a Remote EV Charging role, you need strong knowledge of electric vehicle (EV) charging technologies, remote monitoring systems, and troubleshooting techniques, often backed by relevant technical certifications or experience in the EV industry. Familiarity with cloud-based management platforms, IoT devices, and remote diagnostic tools is typically required. Excellent problem-solving skills, customer service orientation, and effective communication abilities make candidates stand out. These skills are crucial for ensuring high system uptime, swift resolution of user issues, and a seamless customer experience in the growing EV infrastructure sector.

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Remote Ev Charging jobs near you
Infographic showing various Remote Ev Charging job openings in the United States as of June 2026, with employment types broken down into 33% Full Time, 33% Temporary, and 34% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,360 per year, or $25.2 per hour.
EV Charging Specialist

EV Charging Specialist

Optimal Inc.

Warren, MI • Remote

Other

Posted 19 days ago

Job description

This role will exclusively be 2nd shift- (11am-8pm EST).

Position: Technical Service Agent, OEM Energy Home

OEM's Energy team was launched in 2021 and is rapidly growing. OEM Energy products and solutions include energy infrastructure assets (such as energy storage and integrated charging systems), vehicle to grid capabilities, and software platforms needed to operate and aggregate these assets on the grid.

OEM Energy offers a comprehensive EV charging ecosystem from uni-directional chargers to energy storage systems. This team envisions a world with no grid outages, fully renewable energy, and decentralized energy resources. OEM's resources, reach, and all-EV future can deliver that future. This disruption is backed by the bold OEM vision of zero crashes, zero emissions and zero congestion.

Summary of Responsibilities
Technical service agent, OEMM Energy Home will be responsible for handling technical diagnostic and remote troubleshooting customer calls of OEM Energy Home charging equipment to support with customer care cases and other adjacencies.

This position reports to the OEM Energy Customer Support Ops Lead.

Key Responsibilities
Technical diagnosis and troubleshooting
Navigate available tools to perform remote diagnosis & troubleshooting
Provide resolution guidance for site visits to other parties
Ensure high customer satisfaction during issue resolution
Case Management
Create/update cases in Salesforce
Work with logistics for parts ordering/return
Serve as lead for technical escalations from service partners, non-technical advisors and others
Provide training as subject matter expert on technical details
Provide flow related insights/feedback to improve efficiency and customer satisfaction
Warranty/RMA/Out of Warranty

In conjunction to general case management responsibilities:
Determine warranty status & manage claims
Reconcile at month end for claims made with logistics, if required
Warm transfers/ service tech scheduling, if required
Training
Train other agents as required
Support creation of training materials based on experience

Required Skills / Experience / Education
Evidence of safety-first attitude
IT and wi-fi troubleshooting skillset
3+ years as electrician or working on electrical components, EV charging equipment repair/installation experience strongly preferred
Minimum 2 years of experience in a call center/customer facing environment
Proficiency in Microsoft Word, Outlook, Teams, PowerPoint, and Excel; and Salesforce
The ability to balance competing priorities while maintaining effectiveness in a dynamic, often chaotic environment
Adept oral and written communication skills that involve understanding the customer; getting the message across; presenting information effectively; and communicating openly
High level of interpersonal skills to work effectively with others
Computer skills to develop, maintain, and analyze data
Demonstrated ability to learn new technologies and processes, and adapt to change
Ability to innovate, solve complex issues, and present new ideas
Excellent time management skills - the ability to effectively and efficiently use your time to focus on the most impactful activities and challenge those that distract from the identified goal
Responsive and understanding of business issues and data challenges in Aftersales and IT Systems
High level of analytical ability where problems are unusual, difficult, or complex
Ability to lead problem solving activities and manage resolution targets
Associate/Trade degree in related space and four years of equivalent experience (electrical)
Valid driver's license