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Remote Pos Support Jobs (NOW HIRING)

HungerRush

Manager, Technical Support

Overland Park, KS · On-site +1

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... Has experience working in a remote environment. * Experience in Point-of-Sale hardware and software ...

HungerRush

Manager, Technical Support

Overland Park, KS · On-site +1

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... Has experience working in a remote environment. * Experience in Point-of-Sale hardware and software ...

PAR Technology

Support Analyst, Level 1

$52K - $57K/yr

Remote United States Reports To: Manager, Client Support What We're Looking For: Requirements ... with POS and/or back-office programs Additional skills: * Technical degree, certifications or ...

HungerRush

Escalations Engineer (Remote)

Houston, TX · Remote

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... This position bridges the gap between Support, Engineering, and Product teamsowning escalations end ...

Huntington

Business Process Support

Hagerstown, MD · On-site +1

$24 - $44.50/hr

Additionally, responsible for providing technical support for POS (point of service) terminals ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Business Process Support

Hagerstown, MD · On-site +1

$57K - $76K/yr

Additionally, responsible for providing technical support for POS (point of service) terminals ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Business Process Support

Hagerstown, MD · On-site +1

$60K - $81K/yr

Additionally, responsible for providing technical support for POS (point of service) terminals ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Toast

Technical Support Expert, Enterprise

October 19th - Training is 8-10 weeks remote. There is no PTO allowed during training. Toast ... Possess a high level of product knowledge of POS hardware: the function of different devices and ...

Vista Group

Software Support Specialist

Los Angeles, CA · On-site +1

$80K - $85K/yr

Flexible schedules and work remote 50% of the time! * 4.5 Day work week (1/2 day Fridays) * Medical ... Experience working with theatre or restaurant POS systems Benefits SALARY BAND - $80,000-$85,000 ...

HungerRush

Escalations Engineer

Houston, TX · On-site +1

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... This position bridges the gap between Support, Engineering, and Product teams-owning escalations ...

HungerRush

Escalations Engineer

Houston, TX · On-site +1

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... This position bridges the gap between Support, Engineering, and Product teams-owning escalations ...

GoTab

Deployment Tech

$70K - $85K/yr

You will primarily provide remote installation support for customers who will be deploying GoTab ... Diagnose and resolve issues related to networking, routing, printers, peripherals, POS hardware ...

Toast

Technical Support Expert, Enterprise

$31.50/hr

October 19th - Training is 8-10 weeks remote. There is no PTO allowed during training. Toast ... Possess a high level of product knowledge of POS hardware: the function of different devices and ...

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Remote Pos Support information

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How much do remote pos support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote pos support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a Remote POS Support specialist?

A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.

What are the key skills and qualifications needed to thrive as a Remote POS Support specialist?

To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.

What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?

Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.

What is the difference between Remote Pos Support vs Remote Customer Service Representative?

AspectRemote Pos SupportRemote Customer Service Representative
Required CredentialsBasic computer skills, POS system knowledgeCommunication skills, customer service experience
Work EnvironmentRetail or hospitality settings, remote support for POS systemsCall centers, retail, or online support roles
Employer & Industry UsageRetail, hospitality, food serviceVarious industries including retail, telecom, e-commerce
Common Search & ComparisonYesNo

Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.

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What are the most commonly searched types of Pos Support jobs?

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The top searched job categories for Remote Pos Support jobs are:

Remote Pos Support jobs near you
Infographic showing various Remote Pos Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

Menufy Support Specialist (Bilingual Thai)

HungerRush

Houston, TX • On-site, Remote

$17.50/hr

Full-time

Re-posted 21 days ago

Key responsibilities

  • Handle inbound calls from customers or restaurants and make outbound follow-up calls regarding acknowledgment errors.

  • Manage incoming tickets from email or text via CRM, and return calls for voicemails related to support inquiries.

  • Perform minor troubleshooting of product or service issues reported by customers or restaurants and route calls or tickets to appropriate channels.

Job description

Who We Are

HungerRush is a leading provider of integrated restaurant solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more atwww.hungerrush.com

Position Summary:

We are seeking friendly and motivated Customer Support Specialists to serve our customers and restaurant owners by providing assistance regarding account management or order inquiries. This could include changes to their account, minor updates to their menu, or inquiries about an order.

This is a 100% Remote role

**CURRENTLY LOOKING TO FILL OUR AFTERNOON TO EVENING SHIFT**

TIMES in CST:

11:30-8pm, 12:30-9pm, 1:30-10pm, 2:30-11pm

Essential Responsibilities and Duties:

  • Our Bilingual Inbound Support Specialist is expected to excel at the following responsibilities and activities:
  • Take inbound calls from either the customer or the restaurant.
  • Make outbound calls to customers or restaurants to follow up on acknowledgement errors.
  • Manage incoming tickets generated from email or text via CRM (customer relationship management portal).
  • Return calls for any voicemails that a ticket is generated for.
  • Minor troubleshooting product or service problems reported by the customer or the restaurant.
  • Route calls / tickets to appropriate channels if necessary.
  • Facilitate and document accurate correspondence between the restaurant and customers
  • Miscellaneous clerical duties.

Qualifications:

  • Education:
    • Minimum - High school diploma (or Equivalent)
  • Experience:
    • Fluent in English
    • Fluent in Thai
    • Must be available for evening and weekend shifts
    • Effective written and verbal communication skills
    • Strong critical thinking / problem solving skills
    • Efficient in operating a computer in a Windows based environment

Qualifications:

  • Call Center Experience a plus
  • Food Industry Experience a plus
  • Self-directed / self-motivated

Additional Details

This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.

Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.

HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.

Employment Type: FULL_TIME

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