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Remote Pos Support Jobs (NOW HIRING)

Sequoia Connect

Point of Sale (POS) Lead

Drive Tier-2 and Tier-3 operational support for enterprise retail POS software, store microservices ... to support your lifestyle. This position is available as: * Remote (LATAM/Canada). If you meet ...

TEKsystems

IT / POS Systems Technician

Muskegon, MI · Remote

$22/hr

Employing a combination of email/phone support with the latest remote support capabilities the technician will provide technical assistance with various components such as: POS Software, Windows ...

Owner

POS Customer Success Manager (US/Canada)

POS Customer Success Manager (US/Canada) Remote - United States FullTime / Customer Success About ... Collaborate cross-functionally with Product, Launch, Support and Sales to surface POS customer ...

Monitise

Client Tech Support -Remote

$32K - $46K/yr

Job Title Client Tech Support -Remote About your role: As a Client Tech Support - Associate, serve ... Fiserv point-of-sale (POS) terminals and credit card machines allow businesses to accept the widest ...

Owner

POS Customer Success Manager (US/Canada)

Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales ... Collaborate cross-functionally with Product, Launch, Support and Sales to surface POS customer ...

CGS Nexus

Technical Support Representative Night shift

OR · On-site +1

... POS-related software. - Perform troubleshooting on core system remote devices. - Engage in various computer-related break-fix repairs as needed. - Effectively manage time, prioritize tasks, and work ...

CGS Nexus

Technical Support Representative Night shift

OR · On-site +1

$16/hr

... POS-related software. - Perform troubleshooting on core system remote devices. - Engage in various computer-related break-fix repairs as needed. - Effectively manage time, prioritize tasks, and work ...

FoodTec Solutions

Service & Support Technician

Needham, MA · Remote

$22 - $30.25/hr

... and remote maintenance projects tasks for customers' information systems * Assist with new ... POS Experience) * Experience developing and implementing a restaurant menu * Project management ...

PAR Technology

Technical Support Agent

Remote (U.S.-based) Reports To: Technical Support Manager What We're Looking For: Requirements ... Provide first-level support for POS hardware/software and PAR products * Resolve operational and ...

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How much do remote pos support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote pos support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a Remote POS Support specialist?

A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.

What are the key skills and qualifications needed to thrive as a Remote POS Support specialist?

To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.

What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?

Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.

What is the difference between Remote Pos Support vs Remote Customer Service Representative?

AspectRemote Pos SupportRemote Customer Service Representative
Required CredentialsBasic computer skills, POS system knowledgeCommunication skills, customer service experience
Work EnvironmentRetail or hospitality settings, remote support for POS systemsCall centers, retail, or online support roles
Employer & Industry UsageRetail, hospitality, food serviceVarious industries including retail, telecom, e-commerce
Common Search & ComparisonYesNo

Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.

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Remote Pos Support jobs near you
Infographic showing various Remote Pos Support job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

Aptos ONE (Retail POS) Onshore Lead

Remote

Inficare Technologies
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Inficare Technologiesexternal

$15.75 - $19.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Aptos ONE (Retail POS) Onshore Lead
Location: Remote (EST)
Short Description :
The Aptos ONE Lead is responsible for end-to-end ownership of Aptos ONE POS delivery, including configuration, store rollout execution, integrations, pilot execution, and scale readiness across retail stores. This role leads to the independent deployment and operationalization of Aptos ONE, ensuring minimal dependency on client teams while aligning with country-specific requirements.
Description
This role owns the functional and technical delivery of Aptos ONE in live retail environments, from design and configuration through pilot rollout, store deployment, validation, and hyper care. The Lead acts as the single point of accountability for Aptos ONE outcomes, coordinating with payments, finance, omni channel, network, and store operations teams.
Responsibilities
- Own end to end delivery of Aptos ONE POS, including configuration, pilot rollout, store deployment, and scale readiness
- Lead Aptos ONE platform configuration (stores, lanes, tenders, taxes, receipts, promotions, feature flags)
- Execute and govern pilot store delivery, including readiness, validation, go live, hyper care, and rollback
- Lead real world POS integrations with payments, Sales Audit, OMS, ERP, and omni channel flows
- Own Aptos ONE change management, including versioning, CAB approvals, deployment, and rollback
- Ensure financial accuracy and audit compliance through transaction validation and reconciliation
- Coordinate store deployments and on-site execution with internal teams and local partners
- Drive operational readiness, hyper care stabilization, and transition to BAU support
- Act as the primary client facing Aptos ONE authority for UK and EMEA deliveries
- Collaborate with EUC/MDM teams to enable scalable, zero touch POS deployments (value add)
Qualifications
- Core Aptos & Retail Experience
- 10+ years in Retail IT / POS implementations
- Strong, Handson experience with Aptos ONE or Aptos POS platforms
- Proven track record of store deployments and rollouts in live retail environments
- Deep understanding of:
-POS transactions
-Payments & tenders
-Sales audit and financial reconciliation
-Omnichannel retail flows
- Delivery & Leadership skills : Experience leading end-to-end POS delivery with clear ownership models
- Ability to lead cross functional teams across IT, store operations, finance, and vendors
- Strong governance, risk management, and decision-making skills
- Nice to Have Experience working in UK and European retail environments. Exposure to country specific fiscal, tax, and compliance requirements
- Nice to Have Exposure to MDM / Zero-Touch POS deployments (Apple, Omnissa, etc.)

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