ZipRecruiter

Log In

2

Remote Pos Support Jobs in Wisconsin (NOW HIRING)

AVID

Senior Product Owner

Montreal, WI · Remote

$135K - $178K/yr

This role also coaches other POs and contributes to continuous improvement of agile practices ... Remote work model offering flexibility to balance work and life. * Access to development programs ...

Trek Bicycle

Territory Manager - FL

Waterloo, WI · On-site +1

Job Location US-FL-Remote Overview The Territory Manager is responsible for growing Trek, Electra ... Appoint, develop, and support retail partners to maximize Trek's market position * Build long-term, ...

All JobsPos Support JobsRemote Pos Support JobsRemote Pos Support Jobs in Wisconsin

Remote Pos Support information

See Wisconsin salary details

$10

$19

$28

How much do remote pos support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for remote pos support in Wisconsin is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.35 per hour, depending on experience, location, and employer.

What is a Remote POS Support specialist?

A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.

What are the key skills and qualifications needed to thrive as a Remote POS Support Specialist, and why are they important?

To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.

What is the difference between Remote Pos Support vs Remote Customer Service Representative?

AspectRemote Pos SupportRemote Customer Service Representative
Required CredentialsBasic computer skills, POS system knowledgeCommunication skills, customer service experience
Work EnvironmentRetail or hospitality settings, remote support for POS systemsCall centers, retail, or online support roles
Employer & Industry UsageRetail, hospitality, food serviceVarious industries including retail, telecom, e-commerce
Common Search & ComparisonYesNo

Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.

What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?

Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.
What are popular job titles related to Remote Pos Support jobs in Wisconsin? For Remote Pos Support jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Pos Support jobs in Wisconsin look for? The top searched job categories for Remote Pos Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Pos Support jobs? Cities in Wisconsin with the most Remote Pos Support job openings:
Remote Pos Support jobs near you
Infographic showing various Remote Pos Support job openings in Wisconsin as of July 2026, with employment types broken down into 66% Full Time, 30% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,080 per year, or $19.8 per hour.

Senior Product Owner

AVID

Montreal, WI • Remote

$135K - $178K/yr

Full-time

Medical, Life

Posted 18 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

ABOUT AVID

Avid makes technology and collaborative tools so creators can entertain, inform, educate and enlighten the world. Our customers are the visionaries behind the most inspiring feature films, television programs, news broadcasts, televised sporting events, music recording and live concerts.

Avid is the creative engine behind the content that connects people everywhere-every word, every note, every frame, every day. We empower the world's most influential storytellers and trusted newsmakers-from Oscar, Grammy, and Emmy winners to emerging talent-giving everyone with a story the tools to tell it powerfully.

At Team Avid, we are committed tobuilding a global organization thatdrives innovation and celebrates diversityin a fun and highly collaborative culture. .

Content moves the world - Avid powers greater creators.

JOB SUMMARY

Location: This position is open to US, Canada, and UK -based candidates and will observe a remote work set-up.

The Senior Product Owner leads the product backlog and delivery process for a major product or platform area. They balance technical understanding with business acumen to ensure every sprint delivers meaningful customer and business value. This role also coaches other POs and contributes to continuous improvement of agile practices.

RESPONSIBILITIES AND DUTIES

Own backlog prioritization and clarity for a complex or multi-squad product area.

Ensure sprint goals align with strategic objectives and deliver measurable outcomes.

Partner with engineering, QA, and design to drive delivery excellence and predictability.

Coach junior Product Owners and contribute to improving agile maturity at Avid.

QUALIFICATIONS & SKILLS

5+ years of experience as a Product Owner or related role in agile organizations.

Proven success leading complex delivery initiatives with cross-functional teams.

Deep understanding of agile frameworks, metrics, and continuous improvement methods.

Excellent stakeholder management and communication skills.

Bachelor's degree required; advanced or technical degree preferred.

SUCCESS METRICS

  • Achieves consistent, high-quality delivery of prioritized backlog items.
  • Improves sprint velocity and product delivery predictability by leveraging delivery metrics.
  • Drives measurable customer or business outcomes from releases.
  • Contributes to team capability building and agile leadership.
  • Influences and coaches other Product Owners across the organization on standards and best practices of Request Management.


Salary Ranges:

For US-based candidates: MIN 117,582 to MAX 176,374 USD/Annual

For Canada-based candidates: MIN 98,222 to MAX 147,334 CAD/Annual

The salary range shown reflects the company's good faith full target range for this position at the time of posting. The company may update or modify this range at any time and endeavors to keep this posting current. Compensation decisions are based on factors including geographic location, experience, skills, education, and business needs. While the full range is posted for transparency, offers are typically made within the lower to middle portion of the range.


WHAT YOU SHOULD LOOK FORWARD TO:

  • Join a global team and experience a dynamic, collaborative work environment that fosters innovation and growth.
  • Remote work model offering flexibility to balance work and life.
  • Access to development programs with strong support and mentoring to help you grow and advance within the company.
  • Attractive benefits package including health & life insurance, referral rewards, and generous leave policies to ensure a healthy work-life balance.

Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


#LI-Remote #LI-NR1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply