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Remote Pos Support Jobs in Texas (NOW HIRING)

Elase Nationwide

Business System Manager

Dallas, TX · On-site +1

$65 - $100K/hr

Support and manage aspects of POS migrations. * Record notes and track modifications to systems for ... This position is remote and you must live in one of the states we currently operate in. CO, ID, AZ ...

HungerRush

Staff Software Engineer

Houston, TX · On-site +1

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... This is a remote role. Essential Responsibilities and Duties: * Collaborate with HungerRush teams ...

HungerRush

Staff Software Engineer

Houston, TX · On-site +1

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... This is a remote role. Essential Responsibilities and Duties: * Collaborate with HungerRush teams ...

Novum Home Loans

Loan Officer

Austin, TX · Remote

$100K - $250K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Become highly proficient in Novum's technology stack (POS, CRM) to drive efficiency and reduce ... This position is FULLY REMOTE Benefits * We want our team focused, supported, and proud of where ...

The Vita Coco Company

This is a remote role for North Texas/Oklahoma. Markets range in size from one distributor in two ... Manage all POS needs and ensure proper and timely execution. People & Distributor Management

Tailored Brands

Product Manager II - Store Commerce

Houston, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote and hybrid options • Small, empowered teams that have fun delivering real value for our ... POS), Mobile Point of Sale (mPOS), and the Custom and Tailoring mobile applications. This role ...

Tailored Brands

Product Manager II - Store Commerce

Houston, TX · On-site +1

$127K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... including remote and hybrid options • \tSmall, empowered teams that have fun delivering real ... POS), Mobile Point of Sale (mPOS), and the Custom and Tailoring mobile applications. This role ...

Huntington

Sr. Client Success Manager - Payments

Dallas, TX · On-site +1

$93K - $189K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... fraud mitigation, POS (point of service) systems, etc. ensuring all risk, regulatory and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

NinjaOne

Channel Sales Operations Manager

Austin, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support maintenance of clean partner data, account hierarchies, and opportunity attribution in ... We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with ...

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Remote Pos Support information

What is a Remote POS Support specialist?

A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.

What are the key skills and qualifications needed to thrive as a Remote POS Support specialist?

To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.

What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?

Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.

What is the difference between Remote Pos Support vs Remote Customer Service Representative?

AspectRemote Pos SupportRemote Customer Service Representative
Required CredentialsBasic computer skills, POS system knowledgeCommunication skills, customer service experience
Work EnvironmentRetail or hospitality settings, remote support for POS systemsCall centers, retail, or online support roles
Employer & Industry UsageRetail, hospitality, food serviceVarious industries including retail, telecom, e-commerce
Common Search & ComparisonYesNo

Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.

What are the most commonly searched types of Pos Support jobs in Texas?

The most popular types of Pos Support jobs in Texas are:

What are popular job titles related to Remote Pos Support jobs in Texas?

For Remote Pos Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Pos Support jobs in Texas look for?

The top searched job categories for Remote Pos Support jobs in Texas are:

What cities in Texas are hiring for Remote Pos Support jobs?

Cities in Texas with the most Remote Pos Support job openings:

Remote Pos Support jobs near you
Infographic showing various Remote Pos Support job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

IT Store Support

iSphere Innovation Partners, LLC

Houston, TX • Remote

Full-time

Posted 5 days ago

Job description

Tier 3 IT Support Specialist
Remote | Preference for Houston-Area Candidates | Long-Term Opportunity

iSphere is looking for a Tier 3 IT Support Specialist who can take ownership of the issues that do not come with an obvious answer. This person will support internal users, external customers, and retail locations across a mix of computers, applications, networking, POS systems, and related technology.

This is a remote role, but preference will be given to candidates in the Houston area. Strong networking experience is required. Someone with field technician or field service experience would be a big plus, especially if they are comfortable working across both user support and infrastructure issues.

You will take the lead on critical incidents, keep customers informed, coordinate escalations, and work with internal teams and outside vendors to get problems resolved. You will also help improve Service Desk practices, support other technicians, and make sure issues are documented well enough that the team does not have to solve the same mystery twice.

The role will support computers, printers, hardware, applications, remote access, Microsoft products, Exchange, Active Directory, mobile devices, telephony, wireless connectivity, and Cisco Meraki environments. You will also assist retail locations with POS-related issues, ticket reconciliation, billing, payments, refunds, and other operational support needs.

What we need:

  • 5+ years of technical support experience
  • 5+ years of customer service experience
  • Strong networking knowledge, including VPNs, VLANs, IP addressing, internet, and wireless connectivity
  • Experience with Cisco Meraki
  • Experience with Microsoft Office, Exchange, Active Directory, Remote Desktop, and remote access tools
  • Broad experience supporting computers, printers, hardware, software, and mobile devices
  • Experience working in a ticketing system and managing escalated incidents
  • Ability to communicate clearly with customers, technical teams, vendors, and management
  • Ability to work independently and make sound decisions without needing someone to stand over your shoulder

Retail or technology experience is preferred, and experience supporting IT projects is helpful. Field support or field service experience would definitely get our attention.

This is a good fit for someone who enjoys being the person people call when the standard troubleshooting steps have already failed. You know how to calm down a frustrated user, dig into the technical problem, and stay with it until there is an actual solution instead of a creative way to close the ticket.