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Pos Support Manager Jobs in Texas (NOW HIRING)

Priority Payment Systems South

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PoS Customer Support Specialist (Bilingual)

San Antonio, TX · On-site

$52K/yr

Management & Documentation: Maintain POS department equipment and tools. Maintain detailed records of client interactions, issues, and resolutions in the support ticketing system. * Training: Provide ...

HungerRush

Manager, Support Operations

Houston, TX · On-site +1

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... Position Summary The Manager, Support Operations owns the operational engine behind the Menufy and ...

HungerRush

Manager, Support Operations

Houston, TX

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... Position Summary The Manager, Support Operations owns the operational engine behind the Menufy and ...

Arcis Golf

POS Systems Manager

Dallas, TX · On-site

Support audits, reconciliations, and ongoing financial data integrity initiatives SKU & Catalog Management * Own the lifecycle of all POS SKUs including creation, updates, deactivation, and ...

Es Vedra Cinemas

POS Analyst

Austin, TX

Manage the configuration, deployment, and ongoing support of POS systems (Toast, Fandango1, Embed, Intercard) across multiple locations. * Establish consistent POS change requests process, providing ...

UST Xpanxion

POS Engineer

Irving, TX · On-site

$6.0K - $80K/yr

... help lead and support the business and specific customer integrations. Qualifications ... Awareness of project management requirements. * Excellent written and verbal communication skills ...

Aramark

IT Assistant Manager

Pampa, TX

$54K - $80K/yr

The Assistant IT Manager will help support the daily technology experience across Caprock, including end user support, network connectivity, Wi-Fi, IP television, POS systems, access control, door ...

Aramark

IT Assistant Manager

Pampa, TX

$54K - $80K/yr

The Assistant IT Manager will help support the daily technology experience across Caprock, including end user support, network connectivity, Wi-Fi, IP television, POS systems, access control, door ...

Xpanxion

POS Engineer

Irving, TX · On-site

$60K - $80K/yr

... help lead and support the business and specific customer integrations. Qualifications ... Awareness of project management requirements. * Excellent written and verbal communication skills ...

Aramark

IT Assistant Manager

Pampa, TX · On-site

$54K - $80K/yr

The Assistant IT Manager will help support the daily technology experience across Caprock, including end user support, network connectivity, Wi-Fi, IP television, POS systems, access control, door ...

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Pos Support Manager information

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a POS Support Manager, and why are they important?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

What are the most commonly searched types of Pos Support jobs in Texas? The most popular types of Pos Support jobs in Texas are:
What are popular job titles related to Pos Support Manager jobs in Texas? For Pos Support Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Pos Support Manager jobs in Texas look for? The top searched job categories for Pos Support Manager jobs in Texas are:
What cities in Texas are hiring for Pos Support Manager jobs? Cities in Texas with the most Pos Support Manager job openings:
Pos Support Manager jobs near you
Infographic showing various Pos Support Manager job openings in Texas as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

PoS Customer Support Specialist (Bilingual)

Priority Payment Systems South

San Antonio, TX • On-site

$52K/yr

Full-time

Medical, Life, Retirement

Re-posted 21 days ago

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Job description

POS Support Specialist

Job Summary:

We are seeking a dedicated, knowledgeable, and bilingual (English and Spanish)Technical Support Specialist to join our growing Merchant Services team. In this role, you will be the primary point of contact for our clients and merchants, providing exceptional technical support and ensuring smooth deployment, implementation, and operation of our payment processing solutions.

Key Responsibilities:

  • Technical Support: Assist clients with inquiries and issues related to payment processing software and hardware. Provide timely and effective solutions to technical problems regarding installation of software, configuration of software/hardware, cables/wiring, and networks.

  • Application Support: Troubleshoot software issues, guiding clients through the setup, configuration, and optimization of payment applications.

  • Implementation & Installation: Oversee the installation and configuration of Merchant Services software and hardware at client locations, ensuring a seamless onboarding experience.

  • Troubleshooting: Diagnose and resolve technical issues promptly, working collaboratively with other departments as needed.

  • Management & Documentation: Maintain POS department equipment and tools. Maintain detailed records of client interactions, issues, and resolutions in the support ticketing system.

  • Training: Provide training to associates and clients on system usage and best practices to enhance their experience and productivity.

  • Continuous Improvement: Collaborate with the product and development teams to relay client feedback and suggest improvements to products and services.

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field (OR equivalent work experience).

  • Must be fluent (conversational) in Spanish 

  • Technical support experience, preferably in the Merchant Services or financial technology sector.

  • Strong understanding of payment processing systems, point-of-sale (POS) hardware, and related applications.

  • Excellent problem-solving skills and ability to troubleshoot technical issues effectively.

  • Strong communication skills, with the ability to convey complex concepts and technical information to non-technical clients.

  • Ability to work independently and collaboratively in a fast-paced environment.

Company Description

Priority Payment Systems South is a leading provider of payment processing and business technology solutions dedicated to helping companies operate smarter, faster, and more profitably. With decades of experience in the payments industry, we support thousands of merchants nationwide by delivering advanced point-of-sale systems, innovative processing tools, and industry-leading customer service.
Our mission is to empower businesses with reliable technology and personalized support that simplifies operations, increases efficiency, and enhances the customer experience. We believe in building long-term partnerships with our clients, serving as trusted advisors rather than just another vendor.
At Priority Payment Systems South, we offer modern, cloud-based point-of-sale solutions designed to meet the needs of restaurants, retail stores, and service-based businesses. Our POS platforms provide powerful features such as mobile and contactless ordering, seamless payment processing, inventory management, real-time reporting, and customer engagement tools—all in one easy-to-use system. These solutions are built to be flexible and scalable, allowing businesses of all sizes to customize their technology to fit their specific needs.
Whether a merchant is looking for a full-service restaurant platform, a retail management system, or a simple and reliable payment terminal, we deliver technology that improves workflow, reduces costs, and drives revenue. Backed by robust integrations and ongoing support, our solutions help business owners focus on what matters most—growing their business and serving their customers.
Priority Payment Systems South is a fast-growing, high-energy organization that values integrity, teamwork, and professional development. Our team is driven by a commitment to excellence and a passion for helping businesses succeed. We provide comprehensive training, competitive compensation, and a supportive environment where motivated individuals can build rewarding, long-term careers.
If you are ambitious, customer-focused, and excited about working in a dynamic, technology-driven industry, Priority Payment Systems South offers the opportunity to make a meaningful impact while advancing your professional future.
Join our team and be part of the next generation of business technology.