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Remote Pos Support Jobs in Houston, TX (NOW HIRING)

HungerRush

Sales Executive (Remote)

Houston, TX · Remote

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... At this time, and in the foreseeable future, HungerRush is not able to support assistance with ...

HungerRush

Customer Success Manager

Houston, TX · Remote

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... This is a remote role What You Will Do Customer Ownership & Growth * Act as the primary point of ...

HungerRush

Staff Software Engineer

Houston, TX · On-site +1

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... This is a remote role. Essential Responsibilities and Duties: * Collaborate with HungerRush teams ...

HungerRush

Staff Software Engineer

Houston, TX · Remote

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... This is a remote role. Essential Responsibilities and Duties: * Collaborate with HungerRush teams ...

HungerRush

Enablement Coordinator (Remote)

Houston, TX · Remote

$18.25 - $24.50/hr

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... Support LMS administration across the organization, including uploading and maintaining content ...

HungerRush

Collections Analyst (Remote)

Houston, TX · Remote

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... Process cash application and support monthly AR reconciliation and close. * Process bank deposits ...

HungerRush

Account Executive, Menufy

Houston, TX · Remote

S.-based multilingual support. At Menufy, we do the heavy lifting so owners can focus on what they ... This is a 100% remote role Core Responsibilities * Manage the end-to-end sales cycle, from ...

HungerRush

Account Executive, Menufy

Houston, TX · On-site +1

S.-based multilingual support. At Menufy, we do the heavy lifting so owners can focus on what they ... This is a 100% remote role Core Responsibilities * Manage the end-to-end sales cycle, from ...

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All JobsPos Support JobsRemote Pos Support JobsRemote Pos Support Jobs in Houston, TX

Remote Pos Support information

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How much do remote pos support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote pos support in Houston, TX is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What is a Remote POS Support specialist?

A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.

What are the key skills and qualifications needed to thrive as a Remote POS Support specialist?

To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.

What is the difference between Remote Pos Support vs Remote Customer Service Representative?

AspectRemote Pos SupportRemote Customer Service Representative
Required CredentialsBasic computer skills, POS system knowledgeCommunication skills, customer service experience
Work EnvironmentRetail or hospitality settings, remote support for POS systemsCall centers, retail, or online support roles
Employer & Industry UsageRetail, hospitality, food serviceVarious industries including retail, telecom, e-commerce
Common Search & ComparisonYesNo

Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.

What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?

Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.
What are the most commonly searched types of Pos Support jobs in Houston, TX? The most popular types of Pos Support jobs in Houston, TX are:
What are popular job titles related to Remote Pos Support jobs in Houston, TX? For Remote Pos Support jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Remote Pos Support jobs in Houston, TX look for? The top searched job categories for Remote Pos Support jobs in Houston, TX are:
What cities near Houston, TX are hiring for Remote Pos Support jobs? Cities near Houston, TX with the most Remote Pos Support job openings:
Remote Pos Support jobs near you

Menufy Support Specialist (Bilingual Mandarin) (Remote)

HungerRush

Houston, TX • Remote

$17.50/hr

Full-time

Re-posted 10 days ago

Job description

Who We Are

HungerRush is a leading provider of integrated restaurant solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more atwww.hungerrush.com

Position Summary:

We are seeking friendly and motivated Customer Support Specialists to serve our customers and restaurant owners by providing assistance regarding account management or order inquiries. This could include changes to their account, minor updates to their menu, or inquiries about an order.

This is a 100% Remote role

**CURRENTLY LOOKING TO FILL OUR AFTERNOON TO EVENING SHIFT**

TIMES in CST:

11:30-8pm, 12:30-9pm, 1:30-10pm, 2:30-11pm

Essential Responsibilities and Duties:

  • Our Bilingual Inbound Support Specialist is expected to excel at the following responsibilities and activities:
  • Take inbound calls from either the customer or the restaurant.
  • Make outbound calls to customers or restaurants to follow up on acknowledgement errors.
  • Manage incoming tickets generated from email or text via CRM (customer relationship management portal).
  • Return calls for any voicemails that a ticket is generated for.
  • Minor troubleshooting product or service problems reported by the customer or the restaurant.
  • Route calls / tickets to appropriate channels if necessary.
  • Facilitate and document accurate correspondence between the restaurant and customers
  • Miscellaneous clerical duties.

Qualifications:

  • Education:
    • Minimum High school diploma (or Equivalent)
  • Experience:
    • Fluent in English
    • Fluent in Mandarin
    • Must be available for evening and weekend shifts
    • Effective written and verbal communication skills
    • Strong critical thinking / problem solving skills
    • Efficient in operating a computer in a Windows based environment

Qualifications:

  • Call Center Experience a plus
  • Food Industry Experience a plus
  • Self-directed / self-motivated

Additional Details

This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.

Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.

HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.