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Remote Pos Support Jobs in Raleigh, NC (NOW HIRING)

Each day, you will support managing and executing the project by completing administrative tasks ... Remote #Li-Remote Key Responsibilities 1. Project Planning & Performance * Conduct analysis of ...

New

Subcontractors Manager

Raleigh, NC · Remote

$86.50K - $115.70K/yr

Customer Service & Contact Center Operations Job Schedule: Full time Remote: No The Opportunity You ... Support regional/global sourcing initiatives; run regional sourcing under thresholds, initiate POs ...

Remote Pos Support information

See Raleigh, NC salary details

$9

$19

$27

How much do remote pos support jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote pos support in Raleigh, NC is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote POS Support Specialist, and why are they important?

To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.

What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?

Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.

What is a Remote POS Support specialist?

A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.

What is the difference between Remote Pos Support vs Remote Customer Service Representative?

AspectRemote Pos SupportRemote Customer Service Representative
Required CredentialsBasic computer skills, POS system knowledgeCommunication skills, customer service experience
Work EnvironmentRetail or hospitality settings, remote support for POS systemsCall centers, retail, or online support roles
Employer & Industry UsageRetail, hospitality, food serviceVarious industries including retail, telecom, e-commerce
Common Search & ComparisonYesNo

Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.

What job categories do people searching Remote Pos Support jobs in Raleigh, NC look for? The top searched job categories for Remote Pos Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Pos Support jobs? Cities near Raleigh, NC with the most Remote Pos Support job openings:
Infographic showing various Remote Pos Support job openings in Raleigh, NC as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $39,563 per year, or $19 per hour.
District Sales Manager - POS - Raleigh, NC

District Sales Manager - POS - Raleigh, NC

Global Payments

Raleigh, NC • Remote

$150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Job Duties

As a District Manager, you will oversee the performance of your regional sales team, ensuring the achievement of sales goals and alignment with company objectives. Through regular field visits, you will provide real-time coaching, feedback, and support to foster a culture of accountability and high performance. Partnering with team members you will develop strategies to close more strategic sales opportunities and directly contribute to regional revenue growth. You will facilitate weekly pipeline reviews and sales planning sessions to address challenges, identify opportunities, and drive consistent progress. Additionally, you will collaborate with leadership on recruiting and selecting top talent to maintain a dynamic and successful team. You will monitor team activity, track performance metrics and ensure effective execution of the sales process. As a key liaison between regional teams and senior leadership you will provide valuable insights to shape sales strategies and contribute to the company's success.

During your training, you will work closely with your Director to master the sales process, utilizing the Atlas CRM platform for lead generation, financial analysis, sales presentations, and contract processing. This dynamic role is ideal for a leader who thrives on developing others, achieving results, and driving growth in a competitive and rewarding environment.

Additional Responsibilities

  • Responsible for assisting the team to prospect clients.

  • Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system, currently Atlas.

  • Responsible for making sure the team achieves minimum production requirements, including setting first time appointments, to secure quota.

  • Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date.

  • Attend and lead weekly team meetings and weekly one-on-one with leader.

  • Additional responsibilities may be assigned as needed.

Desired Skills & Capabilities

  • Excellent prospecting, communication, presentation, and networking skills

  • Works well independently and as part of a team

  • Training and Coaching experience

  • Incentive-driven sales leader

  • Professional demeanor and impeccable integrity

  • High sense of urgency and innate sales talent

  • Enjoys cold-calling and speaking with people face to face

  • Knowledge of Restaurant and/or Retail industry is a plus

Minimum Qualifications

  • 18 years of age or older.

  • Valid driver's license with ability to travel locally up to 75% of the time.

  • Must reside within the area of the job posting.

Preferred Qualifications

  • High school diploma or GED (college degree preferred).

  • Two or more years of B2B, SaaS, or POS sales experience.

Competencies

  • Awareness

  • Driven

  • Resilient

  • Respectful

  • Committedness

Compensation

Ready to grow your career and your paycheck? Here's the breakdown

  • Base Salary: $75,000

  • Residual Income: Keep earning from your hard work

  • Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals.

Annual On-Target Earnings (OTE): $150,000+

Your total compensation will depend on your skills, performance, and location. Let's build your future together - Apply now!

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.

#LI-Remote

    Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.