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Pos Support Manager Jobs in Raleigh, NC (NOW HIRING)

Tapestry, Inc.

Sales Support Associate I

Durham, NC

$16.50 - $21.25/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate I

Smithfield, NC · On-site

$14.75 - $19/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate I

Smithfield, NC

$14.75 - $19/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate I

Durham, NC · On-site

$16.50 - $21.25/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Elase Nationwide

Business System Manager

Raleigh, NC · On-site +1

$65 - $100K/hr

Support and manage aspects of POS migrations. * Record notes and track modifications to systems for ... posterity and reference materials. * Suggest alternates to current systems and processes based on ...

Big Lots

Retail Store IT Systems Lead

Henderson, NC · On-site

POS Vendor Management * Serve as the primary point of contact for the POS software/hardware vendor. * Manage vendor SLAs, support escalations, updates, and performance reviews. * Coordinate system ...

The Catering Works Inc

Restaurant Manager

Raleigh, NC · On-site

$28/hr

Manage OpenTable reservations and guest engagement platforms * Respond to guest reviews and ... Maintain organization and functionality within Square POS systems * Support inventory tracking ...

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All JobsPos Support JobsPos Support Manager JobsPos Support Manager Jobs in Raleigh, NC

Pos Support Manager information

See Raleigh, NC salary details

$21.9K

$66K

$117.6K

How much do pos support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for pos support manager in Raleigh, NC is $66,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $88,500.00 per year, depending on experience, location, and employer.

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a POS Support Manager?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

What are the most commonly searched types of Pos Support jobs in Raleigh, NC?

The most popular types of Pos Support jobs in Raleigh, NC are:

What are popular job titles related to Pos Support Manager jobs in Raleigh, NC?

For Pos Support Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Pos Support Manager jobs in Raleigh, NC look for?

The top searched job categories for Pos Support Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Pos Support Manager jobs?

Cities near Raleigh, NC with the most Pos Support Manager job openings:

Pos Support Manager jobs near you
Infographic showing various Pos Support Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,003 per year, or $31.7 per hour.

POS Software Quality Assurance Analyst

Tekniforce

Raleigh, NC • On-site

Other

Posted 3 days ago

New

Job description

We are looking for a POS Software QA Analyst. This is an on- site six (6) months contract to possible hire position in Raleigh, North Carolina with our client. In this role as a POS Software QA Analyst you will apply proven analytical and problem-solving skills to validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives. Remain current on trends in our industry as well as the latest techniques/technologies that help drive effective QA processes to improve the results we deliver to our clients. Passionate about quality software and will contribute both to the definition and the enforcement of quality assurance processes and procedures based on best practice methodology.

Responsibilities as a POS Software QA Analyst:

  • Actively participate in enhancing of QA processes and procedures for the organization
  • Work closely with development team, product owners, and other team members to determine the scope of testing to ensure maximum test coverage
  • Plan and execute tests for new, modified, or existing solutions to ensure that the final product meets high quality standards, is fully functional, and satisfies the end user expectations
  • Create and execute well-structured test plans, test cases, and test scripts to ensure overall quality of the product is met
  • Identify any potential issues with the product and report the issues effectively to the development team
  • Work collaboratively with development team on the issue resolution and recommend program improvements
  • Perform regression/smoke tests when necessary, as a final check to ensure that the product is of good quality before delivering to the customer
  • Report test results, QA status, and risks to the project team in timely manner before delivery of the product to the customer
  • Replicate and analyze issues related to the current system or reported by the customer including database and environment level investigation
  • Help set up and maintain internal test environments and test data. Install new versions of the applications under test
  • Work closely with test automation team to determine areas of the product which can be automated. Support test script creation and execution
  • Assist customers with testing and training
  • Assist with hardware set up for testing
  • Demonstrate new features for project stakeholders (can include customers, management, product owners, and project managers)

Required Skills for POS Software QA Analyst:

  • 8+ years of relevant technical QA experience or similar role
  • 3+ years of hands on retail POS QA experience
  • Basic working experience with SQL / Databases, Linux, XML, Scripting (Python)
  • Ability to work with various QA/Testing tools and technologies (i.e. Jira, Testlink, SOAP UI, Postman)
  • Demonstrated ability to develop and execute test cases for complex requirements
  • Exceptional analytical, organizational, interpersonal and communication (both oral and written) skills
  • Self-motivated, driven, resourceful and able to get things done
  • Ability to adapt and learn quickly is a fundamental necessity
  • Bachelor s Degree in Computer Science or Information Technology or equivalent professional experience

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