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Pos Support Manager Jobs in Raleigh, NC (NOW HIRING)

Worky

POS Client Platform Engineer

Durham, NC · On-site

$125 - $150/hr

... defects across supported release lines * Provide reasonable estimates, meet deliverables ... state management * Experience building shared libraries or frameworks that other teams consume ...

New

Tapestry, Inc.

Sales Support Associate I

Durham, NC · On-site

$16.50 - $21.25/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate I

Smithfield, NC · On-site

$14.75 - $19/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate I

Smithfield, NC

$14.75 - $19/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate I

Durham, NC · On-site

$16.50 - $21.25/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Elase Nationwide

Business System Manager

Raleigh, NC · On-site +1

$65 - $100K/hr

Support and manage aspects of POS migrations. * Record notes and track modifications to systems for ... posterity and reference materials. * Suggest alternates to current systems and processes based on ...

Big Lots

Retail Store IT Systems Lead

Henderson, NC · On-site

POS Vendor Management * Serve as the primary point of contact for the POS software/hardware vendor. * Manage vendor SLAs, support escalations, updates, and performance reviews. * Coordinate system ...

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Pos Support Manager information

See Raleigh, NC salary details

$21.9K

$66K

$117.6K

How much do pos support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for pos support manager in Raleigh, NC is $66,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $88,500.00 per year, depending on experience, location, and employer.

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a POS Support Manager?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

What are the most commonly searched types of Pos Support jobs in Raleigh, NC?

The most popular types of Pos Support jobs in Raleigh, NC are:

What are popular job titles related to Pos Support Manager jobs in Raleigh, NC?

For Pos Support Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Pos Support Manager jobs in Raleigh, NC look for?

The top searched job categories for Pos Support Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Pos Support Manager jobs?

Cities near Raleigh, NC with the most Pos Support Manager job openings:

Pos Support Manager jobs near you
Infographic showing various Pos Support Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,003 per year, or $31.7 per hour.

Office & Sales Support Coordinator

Tantalus Systems

Raleigh, NC • On-site

Full-time

Posted 17 days ago

Job description

We are seeking an Office & Sales Support Coordinator to oversee the day-to-day operations of our Raleigh office while providing coordination and logistical support to the Sales and Marketing teams.
This role is central to creating a well-run, welcoming, and productive office environment for employees, visitors, customers, and partners. The successful candidate will manage office operations, vendor relationships, employee onboarding logistics, meeting and event coordination, and the distribution of materials and company swag across the organization.
The role will also support high-impact sales and marketing activities, including customer meetings, regional sales meetings, open houses, industry conferences, Tantalus University training programs, and Tantalus' annual Users Conference. This position is ideal for someone who enjoys managing many moving pieces, anticipating needs, and ensuring details are executed reliably.
Office Operations, Workplace Experience & Team Support
  • Manage office supplies, kitchen inventory, mail, shipping, and general office organization.
  • Serve as the primary point of contact for the property manager, building maintenance providers, copier services, beverage suppliers, and other office vendors.
  • Coordinate office repairs, maintenance requests, workspace changes, and office improvements.
  • Support office access, visitor coordination, meeting-room readiness, and a professional workplace environment.
  • Coordinate office onboarding for new employees, including badges, workspace setup, supplies, and coordination with IT and HR.
  • Support employee and visitor experiences, including meals, refreshments, meeting logistics, and office tours as needed.
  • Coordinate the shipment of swag and welcome materials to U.S-based employees.

Sales Support
  • Provide sales operations support to Regional Sales Managers (RSMs), including order entry into JIRA, basic Salesforce updates (e.g., translating POs into systems), and follow-up on customer requests and internal approvals.
  • Act as a central sales support resource, stepping in wherever needed to help move deals forward, coordinate shipping, and meet tight deadlines.
  • Pull reports and information from Salesforce and other systems to support Sales leadership and related functions.
  • Support trade show and event logistics, including registrations, shipment of marketing materials, vendor coordination, travel and hotel arrangements, and event supplies.
  • Assist with key company events, including Tantalus University, the annual Users Conference, DISTRIBUTECH, and TechAdvantage.
  • Help organize and maintain sales and marketing collateral for office, customer, and event use

Requirements
Education and Experience:
  • 3+ years of experience in office management, workplace operations, administrative coordination, or event coordination.
  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
  • Experience with Salesforce & HubSpot is considered an asset
  • Experience supporting customer-facing teams through order administration, customer coordination, or sales support activities is considered an asset.
  • Excellent communication and relationship-management skills with employees, visitors, vendors, and internal teams.
  • Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.
  • Experience coordinating corporate meetings, customer visits, trade shows, or internal events is considered an asset.
  • Experience supporting a B2B technology, utilities, energy, or professional-services organization is an asset.

Personal Attributes:
  • Proactive, organized, and service-oriented, with a passion for creating a positive workplace experience.
  • Strong attention to detail and the ability to independently solve problems and follow through on commitments.
  • Excellent interpersonal and communication skills, with the ability to work effectively across all levels of the organization.
  • Adaptable and resourceful, with the ability to manage multiple priorities and support a variety of office, customer, and event-related activities.

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