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Remote Pos Support Jobs in California (NOW HIRING)

Design Lead

Los Angeles, CA ยท On-site +1

NYC or LA preferred (remote considered for exceptional candidates) Reports to: Head of Product and ... Own end-to-end design for our POS, member web app, admin tools, and marketing site * Brand ...

Collector II

Costa Mesa, CA ยท On-site +1

$22 - $31/hr

Location: Open to local candidates in Costa Mesa, CA (on-site) or remote candidates residing in ... Support team members through knowledge sharing, training, and problem-solving assistance.

Validate budgets against allocated POs * Partner with ad ops to install and configure pixels to ... Comprehensive health, dental, and vision insurance * #AnywhereAugust - We support remote work ...

Validate budgets against allocated POs * Partner with ad ops to install and configure pixels to ... Comprehensive health, dental, and vision insurance * #AnywhereAugust - We support remote work ...

... generation POS to help them achieve this growth. We aspire to be the AI-driven cloud based ... Working closely with customer success, training, and support teams to ensure they are equipped with ...

... generation POS to help them achieve this growth. We aspire to be the AI-driven cloud based ... This role will report into the VP of Product Management and will be fully remote. Qualifications ...

Junior Software Engineer

Brisbane, CA ยท On-site +1

$85K - $105K/yr

... support efficiency and growth. Learn More Recruitment Guidebook To get the best candidate ... About the Job Hybrid (4 days onsite, 1 day remote) - Brisbane, CA As a software engineer at Odoo ...

Post-Demo Support: Act as a technical consultant during the closing stages of the sales cycle to ... Familiarity with the construction industry and common workflows are a big plus (RFQs, POs, Invoices ...

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Showing results 1-20

Remote Pos Support information

See California salary details

$9

$19

$28

How much do remote pos support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote pos support in California is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.87 per hour, depending on experience, location, and employer.

What is a Remote POS Support specialist?

A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.

What are the key skills and qualifications needed to thrive as a Remote POS Support Specialist, and why are they important?

To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.

What is the difference between Remote Pos Support vs Remote Customer Service Representative?

AspectRemote Pos SupportRemote Customer Service Representative
Required CredentialsBasic computer skills, POS system knowledgeCommunication skills, customer service experience
Work EnvironmentRetail or hospitality settings, remote support for POS systemsCall centers, retail, or online support roles
Employer & Industry UsageRetail, hospitality, food serviceVarious industries including retail, telecom, e-commerce
Common Search & ComparisonYesNo

Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.

What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?

Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.
What are the most commonly searched types of Pos Support jobs in California? The most popular types of Pos Support jobs in California are:
What job categories do people searching Remote Pos Support jobs in California look for? The top searched job categories for Remote Pos Support jobs in California are:
What cities in California are hiring for Remote Pos Support jobs? Cities in California with the most Remote Pos Support job openings:
Senior Human Factors Engineer, Instructions Design Lead - Can be Remote (JP12091)

Senior Human Factors Engineer, Instructions Design Lead - Can be Remote (JP12091)

3 Key Consulting

Thousand Oaks, CA โ€ข On-site, Remote

Other

Posted 6 days ago


Job description

Job Title: Senior Human Factors Engineer, Instructions Design Lead - Can be Remote (JP12091)
Location: Thousand Oaks, CA. 91320 (Can be remote)
Business Unit: Human Factors & Usability Groupe
Employment Type: Contract
Duration: 1+ years (with possible extensions)
Rate: Market Rate
Posting Date: 12/15/2023
Notes: Only qualified candidates need apply.
3 Key Consulting is recruiting an Human Factors Engineer for a consulting engagement with our direct client, a leading global biotechnology company.
Job Description:
Supports the Instruction Design and Human Factors Engineering/Usability Engineering (HFE) teams to create instruction materials, including Instructions for Use (IFUs), used to instruct laypersons in the proper use of combination products/drug delivery devices. IFU creation includes copy, layout, and line-art illustrations. Develops both low- (simple sketch) and high-fidelity digital samples of instructional materials intended for print. Manages instruction design projects, working closely with other designers, HF engineers, and other related functions. Supports usability studies with quick turn-around during iterative studies in a design-test-refine-test model. Balances design thinking with regulatory requirements during development of instructional materials. Develops instructions for new projects by understanding user needs with HFE partners and applying platform guidelines to create approachable, useful, and effective instructions for users who may be new to the therapy and drug administration. Maintains history records to capture rationale for changes over the development of the instructions.
Top Must Have Skill Sets:
  • Minimum 5-10 years of instruction design experience including IFUs, including strong proficiency in rapid sketch illustration, digital line-art illustration, and image (photo) editing. Proficient in Adobe Creative Suite (InDesign, Illustrator, Photoshop), and strong knowledge of InDesign paragraph and character styles. Understands the application of structure and grids for the development of platforms to ensure consistency in output and efficiency in process during instruction creation.
  • Minimum 3-5 years managing design projects and/or teams.
  • Medical, healthcare, medical devices and/or pharmaceuticals background.
  • Must be punctual, reliable, flexible, and excellent at balancing multiple detail-oriented projects.
  • If remote, must have experience working remotely from others in team.

Day to Day Responsibilities:
  • Create and update IFUs, reference guides, and carton artwork content and graphics (layout and illustrations) for new and existing medical device/combination products to ensure accuracy and compliance with applicable regulations, industry standards, and company requirements.
  • Develop instruction design strategies for individual projects that align with department and corporate instruction platforms. Manage individual projects, representing the Instruction Design group, by coordinating with cross-functional teams (including Human Factors, Device Engineering, Marketing Labeling, Clinical, Legal and Regulatory Affairs) to define instructional requirements and execute on plans.
  • Support extension of department platform designs into individual projects. Communicate daily with other designers on impact to platform designs, and update platforms as appropriate.
  • Maintain change history of instruction materials during their development.
  • Produce low (quick sketch) to high (refined digital files) fidelity prototypes of IFUs, reference guides, and carton artwork for usability studies. High fidelity prototypes may require plotting, trimming, folding, binding, laminating, and constructing structural cartons.
  • Provide expertise and guidance to Human Factors engineering partners and other cross-functional partners with content generation, illustrations, layout, and formatting of instruction materials.
  • Manage junior staff and/or oversee external vendors to execute design work.
  • Troubleshoot relatively complex problems and issues.

Basic Qualifications:
Doctorate degree
OR
Master's degree and 3 years of experience
OR
Bachelor's degree and 5 years of experience
OR
Associate's degree and 10 years of
OR
High school diploma / GED and 12 years of experience
Why is the Position Open?
Supplement additional workload on team
Red Flags:
  • Only academic experience
  • Past experience exclusively in marketing, branding, logos, websites without any experience writing instructions for regulated products
  • Only junior-level experience designing; we need senior-level experience and thinking for this role. Requires experience managing design projects and working with multiple stakeholders
  • Text-based instructions only (ex., SOP development without illustrations and layout, personnel training manuals, defense user manuals)

Interview Process:
TBD
We invite qualified candidates to sendyour resume toresumes@3keyconsulting.com. Ifyou decide that you're not interested in pursuing this particular position, please feel free to take a look at the other positions on our websitewww.3keyconsulting.com/careers. You are also welcome to sharethis opportunity withanyone you think might be interested in applying for this role.