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Remote Pos Support Jobs in Gilroy, CA (NOW HIRING)

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Remote Pos Support information

See Gilroy, CA salary details

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How much do remote pos support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote pos support in Gilroy, CA is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.40 per hour, depending on experience, location, and employer.

What is a Remote POS Support specialist?

A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.

What are the key skills and qualifications needed to thrive as a Remote POS Support specialist?

To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.

What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?

Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.

What is the difference between Remote Pos Support vs Remote Customer Service Representative?

AspectRemote Pos SupportRemote Customer Service Representative
Required CredentialsBasic computer skills, POS system knowledgeCommunication skills, customer service experience
Work EnvironmentRetail or hospitality settings, remote support for POS systemsCall centers, retail, or online support roles
Employer & Industry UsageRetail, hospitality, food serviceVarious industries including retail, telecom, e-commerce
Common Search & ComparisonYesNo

Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.

What job categories do people searching Remote Pos Support jobs in Gilroy, CA look for?

The top searched job categories for Remote Pos Support jobs in Gilroy, CA are:

What cities near Gilroy, CA are hiring for Remote Pos Support jobs?

Cities near Gilroy, CA with the most Remote Pos Support job openings:

Project Admin / Procore Administrator

One Day Installation and Repairs Inc

San Jose, CA • Remote

Part-time

Re-posted 8 days ago


Job description

Job Title: Procore Administrator
Location: Remote (U.S.-Based)
Company: One Day Installation & Repairs Inc. (ODIR Construction)
Employment Type: Full-Time (30+ hours/week)
Compensation: Competitive salary, commensurate with experience
Work Schedule: Flexible remote schedule with weekly team check-ins


About ODIR Construction:

One Day Installation & Repairs Inc. (ODIR Construction) is a trusted general contractor with over 20 years of experience in the public and private sectors. We specialize in carpentry, casework, furniture installation, and electrical repairs, proudly serving municipalities, school districts, universities, and hospitals throughout California. As we continue to expand our portfolio of high-impact projects, we are seeking a dedicated Procore Administrator to ensure seamless project management and system efficiency across all active jobs.


Position Summary:

We are looking for a proactive, detail-oriented Procore Administrator to oversee the configuration, maintenance, and daily operations of our Procore project management platform. The ideal candidate will serve as the go-to expert for all Procore-related functions, support cross-functional project teams, and help ensure accurate documentation, compliance, and financial tracking.


Key Responsibilities:


System Management & Setup:

  • Set up and maintain all new projects in Procore, including project info, budgets, schedules, drawings, permissions, tools, and folders.
  • Manage and maintain company-level Procore settings, tool configurations, and templates.
  • Configure and update project directories (company, vendor, subcontractor, and internal users).
  • Oversee Procore-QuickBooks Online (QBO) integration for financial entries and syncing.


Daily & Ongoing Operations:

  • Monitor and update project statuses and activity logs on a daily basis.
  • Ensure proper setup and timely management of submittals, RFIs, drawings, specifications, and meeting minutes.
  • Manage contract workflows: prime contracts, budgets, commitments (subcontracts and POs), and change orders.
  • Set up and review subcontractor Schedule of Values (SOVs), and enter subcontractor invoices if not submitted directly.
  • Duplicate and enter payment data from QBO into Procore commitments and owner invoicing tools.


Reporting & Compliance:

  • Create and deliver weekly/monthly project reports, cost forecasts, and executive dashboards.
  • Present updates during internal company meetings.
  • Support labor compliance efforts by generating reports (e.g., apprentice-to-journeyman ratios) and tracking key compliance data.
  • Help track certified payroll, DIR requirements, and project documentation needed for public works.


Training & Support:

  • Provide internal support to employees using Procore, including troubleshooting and best practice guidance.
  • Conduct onboarding sessions and periodic training for new and existing users.
  • Assist with change management, ensuring all team members stay aligned with updated workflows.


Qualifications:


Required:

  • 2+ years of hands-on experience with Procore as an administrator or advanced user.
  • Familiarity with construction workflows, especially for general contractors working on public and private projects.
  • Strong technical and analytical skills; comfort with cloud-based platforms and data entry.
  • Exceptional organizational and documentation skills.
  • Ability to work independently in a fast-paced, remote environment.


Preferred:

  • Experience with QuickBooks Online (QBO) and its integration with Procore.
  • Knowledge of compliance requirements in public works (e.g., DIR, apprenticeship ratios).
  • Prior experience in managing subcontracts, owner billings, and commitments.
  • Ability to create Procore custom reports and dashboards.


Benefits:

  • Flexible remote work environment
  • Ongoing training and professional development
  • Opportunity to grow with a well-established and reputable contractor
  • Collaborative and supportive team culture


Equal Opportunity Employer:

ODIR Construction is committed to diversity and inclusion. We are proud to be an equal opportunity employer and do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable laws.


How to Apply:

Submit your resume and a brief cover letter highlighting your experience with Procore and your interest in the construction industry. Applications without relevant Procore experience will not be considered.