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Remote It Help Desk Jobs in Boca Raton, FL (NOW HIRING)

World Wide Technology

Project Coordinator

Boca Raton, FL · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... the help of Project Managers or other Leads Assist in managing changes to the project scope ...

New

Advanced Rx Management

Remote Specialist

Sunrise, FL · Remote

$17.25 - $23/hr

... to the IT team in a timely manner. * Maintain compliance with internal procedures, privacy ... Comfortable working in a remote-access environment and troubleshooting basic system navigation ...

Advanced Rx Management

Remote Specialist

Sunrise, FL · On-site +1

$17.25 - $23/hr

... to the IT team in a timely manner. * Maintain compliance with internal procedures, privacy ... Comfortable working in a remote-access environment and troubleshooting basic system navigation ...

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All JobsIt Help Desk JobsRemote It Help Desk JobsRemote It Help Desk Jobs in Boca Raton, FL

Remote It Help Desk information

See Boca Raton, FL salary details

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How much do remote it help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote it help desk in Boca Raton, FL is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are the most commonly searched types of It Help Desk jobs in Boca Raton, FL?

The most popular types of It Help Desk jobs in Boca Raton, FL are:

What are popular job titles related to Remote It Help Desk jobs in Boca Raton, FL?

For Remote It Help Desk jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote It Help Desk jobs in Boca Raton, FL look for?

The top searched job categories for Remote It Help Desk jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote It Help Desk jobs?

Cities near Boca Raton, FL with the most Remote It Help Desk job openings:

Remote It Help Desk jobs near you
Infographic showing various Remote It Help Desk job openings in Boca Raton, FL as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 8% In-person, and 92% Remote job distribution, with an average salary of $45,696 per year, or $22 per hour.

Technical Sales Representative - Work From Home In Boca Raton, FL

Next Step Systems

Boca Raton, FL • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Technical Sales Representative - Work From Home In Boca Raton, FL
This Technical Sales Representative position is responsible for creating new clients/leads as well as adding services to existing clients. Services include but are not limited to Data Center, Unified Communications, Disaster Recovery, Network Security, Anything as a Service (Xaas). This position is 100% Remote and only open for local candidates in the Boca Raton, FL area.
Technical Sales Representative Responsibilities:
- Business Development and Sales: Be responsible for locating new opportunities for the company by visiting existing and new customers.
- Client Relationships: Must be responsive to the customers' needs and follow through on all aspects of request, both written and verbal. Make presentations to various groups as needed.
- Technical Support: As needed, act as technical representative to the customer during the initial contact.
- Customer Management: Has direct contact with people of all levels, both internally and externally, and works with appropriate business groups. Will do other duties as assigned.
- Travel is primarily during the business day, although out-of-the-area and overnight travel may be expected. Some of the travel may be international.
Technical Sales Representative Qualifications:
- B.S. in business/technical/sales or equivalent in education and experience.
- Experience with the following is required: Sales Capacity, Personal Effectiveness/Credibility, Project Management, Client Relationship, Communication Proficiency, Teamwork Orientation, Technical Capacity, and Time Management.
-IT Sales experience is a big plus.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Boca Raton FL Jobs, Technical Sales Representative, Sales, Project Management, Client Relationship, Time Management, IT Sales, Tech Manager, Remote, Work From Home, Florida Recruiters, Information Technology Jobs, IT Jobs, Florida Recruiting
Looking to hire for similar positions in Boca Raton, FL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Technical Sales Representatives for jobs in Boca Raton, Florida and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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