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Remote It Help Desk Jobs in Boca Raton, FL (NOW HIRING)

Tech Service Today

Be Seen First

Dispatch & Customer Service Specialist

Boynton Beach, FL · Remote

$50K/yr

If so, we'd love to meet you! Tech Service Today (TST) provides IT, Telecom, and Cabling services ... Remote flexibility * Company-provided cell phone and service * Gym membership with flex time for ...

New

Tech Service Today

Be Seen First

Dispatch & Customer Service Specialist

Boynton Beach, FL · Remote

$50K/yr

If so, we'd love to meet you! Tech Service Today (TST) provides IT, Telecom, and Cabling services ... Remote flexibility * Company-provided cell phone and service * Gym membership with flex time for ...

New

City of Delray Beach

System Administrator

Delray Beach, FL · Remote

$62K - $99K/yr

This is an advanced internal IT position responsible for developing and implementing of security ... Respond to and investigate security related service desk tickets and incidents, and communicate and ...

ITrade STEM

Cyber Security Intern

Fort Lauderdale, FL · Remote

At ITRADE STEM, we help create jobs and support the future of industries like space, technology ... Remote work flexibility This position requires ability to work in the United States without ...

Advocacy Solutions

VA INTAKE ANALYST

Plantation, FL · Remote

$22 - $24/hr

Do you want to have a fulfilling career with purpose helping people obtain their Veteran ... remote; some require that the employee work in the office. · Must have a desk, chair and basic ...

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All JobsIt Help Desk JobsRemote It Help Desk JobsRemote It Help Desk Jobs in Boca Raton, FL

Remote It Help Desk information

See Boca Raton, FL salary details

$12

$21

$32

How much do remote it help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote it help desk in Boca Raton, FL is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are the most commonly searched types of It Help Desk jobs in Boca Raton, FL?

The most popular types of It Help Desk jobs in Boca Raton, FL are:

What are popular job titles related to Remote It Help Desk jobs in Boca Raton, FL?

For Remote It Help Desk jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote It Help Desk jobs in Boca Raton, FL look for?

The top searched job categories for Remote It Help Desk jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote It Help Desk jobs?

Cities near Boca Raton, FL with the most Remote It Help Desk job openings:

Remote It Help Desk jobs near you
Infographic showing various Remote It Help Desk job openings in Boca Raton, FL as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 8% In-person, and 92% Remote job distribution, with an average salary of $45,696 per year, or $22 per hour.

Business Development Sales Associate, RFID - US Remote

Johnson Controls

Boca Raton, FL • Remote

$77K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 416 frontline employees who took The Breakroom Quiz

138th of 545 rated manufacturers

Job description

What we offer

Competitive salary

Paidvacation/holidays/sicktime - 15 days of vacation first year

Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

Extensive product and on the job/cross training opportunitieswith outstanding resources

Encouraging and collaborative team environment

Dedication to safety through our Zero Harm policy

Check us out:A Day in a Life at Johnson Controls | Sales Roles

What You Will Do

At Sensormatic Solutions, a division of Johnson Controls, we bring together diverse data and insights with our intelligent operating platform to drive improved shopper experiences and retail outcomes. Our innovative solutions (Loss Prevention, ShopperTrak, and Inventory Intelligence) enhance customer experiences and enable retailers to build seamless, streamlined shopping environments.

Want to learn more about Sensormatic Solutions? Visit:

https://www.sensormatic.com/who-we-are

Business Development Associate - RFID Solutions (Retail)

As an experienced Business Development Associate specializing in RFID-driven Inventory Accuracy and Loss Prevention solutions, you will play a critical role in driving growth by identifying, engaging, and closing new high-value customers. This is a high-impact, business-to-business sales role with direct responsibility for generating revenue across retail clients throughout North America.

In this role, you will strategically target and build relationships with senior leaders across Information Technology, Store Operations, Loss Prevention, and Supply Chain. You will deliver compelling value propositions centered on RFID-enabled inventory visibility and shrink reduction solutions, positioning Sensormatic Solutions as a trusted partner in retail transformation.

The ideal candidate is a consultative seller who thrives on solving complex business challenges, building executive relationships, and developing tailored solutions that drive measurable outcomes. You will collaborate closely with customers to understand their needs, design impactful solutions, and guide them through the full sales lifecycle.

Key Responsibilities

Identify and develop new business opportunities with high-revenue potential retail customers

Engage senior decision-makers to present and position RFID-based solutions

Build and maintain strong, long-term customer relationships

Partner with customers to design and deliver customized business solutions

Drive the full sales cycle-from prospecting through deal closure and expansion

How You Will Do It
  • Qualify and advance opportunities by developing and executing consistent, value-driven sales strategies that emphasize strong messaging, relationship development, and clear competitive differentiation
  • Drive demand generation by leading strategic initiatives that translate Sensormatic Solutions' offerings into measurable business outcomes
  • Engage customers with a consultative approach, leveraging deep understanding of their business needs to identify, expand, and close new opportunities
  • Present and sell across the full portfolio of digital and RFID-based solutions, articulating innovation, scalability, and growth potential
  • Differentiate Sensormatic Solutions in the market by effectively positioning value against competitors and maintaining strong knowledge of competitive technologies and implementations
  • Contribute to sales enablement efforts by developing and enhancing customer-facing collateral and supporting materials
  • Align sales and marketing strategies with evolving customer trends, market dynamics, and emerging technologies to maximize impact
  • Build and maintain executive-level relationships within the retail vertical, establishing credibility with key decision-makers across IT, Operations, Supply Chain, and Loss Prevention
  • Act as a trusted advisor, fostering deep customer relationships that drive long-term partnership and account growth
  • Travel approximately 30% across North America to support customer engagement and business development activities
What We Look ForRequired
  • Bachelor's Degree in Business, Marketing, or related field
  • Minimum 5+ years of B2B sales experience; must include selling software, technology, RFID tags/labels, or inventory visibility RFID solutions
  • Proven track record of generating new logo customers
  • Clear and effective communication skills
  • Experience selling into the retail vertical preferred
Preferred
  • Experience selling into the retail vertical, ideally to C-level stakeholders in Information Technology, Store Operations, Loss Prevention, or Supply Chain
Additional Information

Location: Remote (U.S.) - must be within reasonable distance of a major airport

HIRING SALARY RANGE: $77,000 - $110,000(Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site athttps://jobs.johnsoncontrols.com/about-us.

#SalesHiring

#LI-AA2

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

What Johnson Controls employees say

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Benefits

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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