ZipRecruiter

Log In

2

Remote Google It Help Desk Jobs in Boca Raton, FL

JDA

Sr. Director, Finance -IT

Delray Beach, FL · On-site +1

US Remote Dallas and Scottsdale preferred Overview: The Senior Director, Finance IT is a senior technology leadership role accountable for the strategy, transformation, delivery, and operations of ...

ServiceNow

Sr Deal Desk Manager

West Palm Beach, FL · Remote

Qualify requests, help define plan to estimate, to scope and to develop proposals. * Analyze ... Coordinate the information required to produce the SOWs, proposals and other materials, manage ...

ServiceNow

Sr Deal Desk Manager

West Palm Beach, FL · Remote

Qualify requests, help define plan to estimate, to scope and to develop proposals. * Analyze ... Coordinate the information required to produce the SOWs, proposals and other materials, manage ...

Humana

Lead Product Manager

Fort Lauderdale, FL · Remote

... IT Infrastructure, with a specific focus on Google Cloud Platform and Microsoft Azure Cloud ... This role will help ensure cloud infrastructure products remain current, reliable, secure, cost ...

New

next page

Showing results 1-20

All JobsGoogle It Help Desk JobsRemote Google It Help Desk JobsRemote Google It Help Desk Jobs in Boca Raton, FL

Remote Google It Help Desk information

See Boca Raton, FL salary details

$13

$24

$37

How much do remote google it help desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote google it help desk in Boca Raton, FL is $24.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $27.36 per hour, depending on experience, location, and employer.

What is a remote Google IT help desk?

A Remote Google IT Help Desk is a support service that provides technical assistance to users, primarily with Google products and general IT issues, from a remote location. Professionals in this role help troubleshoot problems, guide users through software installations, and resolve connectivity or account issues via phone, email, or chat. This job often supports both internal company staff and external customers, ensuring smooth operation of IT systems without the need for in-person support.

What does a remote Google IT help desk professional do?

As a Remote Google IT Help Desk professional, you'll frequently collaborate with both your IT team and end-users through digital channels such as email, chat, video conferencing, and ticketing systems. Effective communication is key, as you'll troubleshoot technical issues, provide guidance, and escalate complex problems when needed. You'll often participate in virtual meetings to discuss recurring issues or share updates, and you may also document solutions in shared knowledge bases for team-wide benefit. This collaborative approach ensures timely and effective support for users while fostering a supportive remote work environment.

What skills and qualifications are needed to thrive as a remote Google IT help desk professional?

To thrive as a Remote Google IT Help Desk professional, you need a solid understanding of computer hardware, networking, troubleshooting, and customer support, often supported by a certification like the Google IT Support Professional Certificate. Familiarity with remote desktop tools, ticketing systems, and Google Workspace (formerly G Suite) is typically required. Strong communication, patience, and problem-solving skills help you deliver effective technical support and build trust with users remotely. These skills and qualities are essential for efficiently resolving IT issues and ensuring seamless technology operations for distributed teams.

What is the difference between Remote Google It Help Desk vs Remote Microsoft Support Specialist?

AspectRemote Google It Help DeskRemote Microsoft Support Specialist
CertificationsGoogle IT Support Professional Certificate, CompTIA A+Microsoft Certified: Modern Desktop Administrator, CompTIA A+
Work EnvironmentRemote, tech support for Google products and servicesRemote, support for Microsoft Windows, Office, and Azure
Industry UsageTech companies, educational institutions, enterprise supportBusiness, enterprise, and corporate IT support

The Remote Google It Help Desk primarily focuses on supporting Google products and services, requiring certifications like the Google IT Support Professional Certificate. In contrast, the Remote Microsoft Support Specialist handles issues related to Microsoft technologies, often requiring Microsoft certifications. Both roles are remote, involve technical troubleshooting, and are common in IT support environments. The main difference lies in the specific platforms and certifications involved, catering to different employer needs and client bases.

What are the most commonly searched types of Google It Help Desk jobs in Boca Raton, FL?

The most popular types of Google It Help Desk jobs in Boca Raton, FL are:

What are popular job titles related to Remote Google It Help Desk jobs in Boca Raton, FL?

For Remote Google It Help Desk jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Google It Help Desk jobs in Boca Raton, FL look for?

The top searched job categories for Remote Google It Help Desk jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Google It Help Desk jobs?

Cities near Boca Raton, FL with the most Remote Google It Help Desk job openings:

Remote Google It Help Desk jobs near you

IT Engineer Desktop

Health Care District

West Palm Beach, FL • On-site, Remote

Full-time

Posted 23 days ago

Job description


The Desktop Engineer is directly involved with the operational delivery of technical services for all HCD business sites and facilities as assigned. Desktop Engineers have primary responsibility for delivering the services required to install, configure, monitor, support, and manage HCD systems. The Desktop Engineer possesses an understanding of the systems and technologies in place at HCD, along with knowledge of PC-level applications deployed throughout. Responsibilities also include supporting the electronic medical record (EMR) and revenue cycle computer systems in collaboration with HCD enterprise Information Services staff. While primarily responsible for hardware and operating system components, this person possesses an understanding of the business environment and the business applications running on the systems being managed. This knowledge is leveraged to achieve operational efficiencies, including recommending improvement opportunities. This role participates in a twenty-four (24) hour on-call rotation to support the Information Services Help Desk as required.
Essential Functions
  • Performs installation, configuration, maintenance, and upgrade activities for PC systems.
  • Troubleshoots and repairs PC system failures or problems.
  • Actively participates in daily, weekly, and monthly Information Services management meetings as directed.
  • Ensures all installed software remains in compliance with purchased licenses and that no software is installed unless linked to a valid purchase.
  • Keeps abreast of best practices in the IT design, implementation, and support of Health Care requirements. Brings value to the center through suggestions and implementation of these best practices.
  • Participates in 24/7 on-call technical support for staff, both remotely and locally, on an as-needed basis.
  • Participates in and supports HCD IT quality improvement processes regarding requests for services and daily support/Help Desk processing.
  • Monitors Desktop Support queues to ensure requests are handled within established SLAs and provides timely customer service as required.
  • Ensures the efficient operation and management of PC systems deployed throughout the District.
  • Establishes, implements, and ensures compliance with IT and District policies and procedures.
  • Assists with documenting and investigating incidents and accidents to determine contributing factors and details regarding the incident.
  • Ensures notifications are complete and appropriate documentation and interventions are in place.
  • Communicates clearly and efficiently with site or unit management, staff, and the IT Services Manager in a proactive and customer service-oriented manner.
  • Assists and participates in activities related to inspections or investigations of the District by regulatory or accrediting agencies.
  • Enforces IT Security Policies in cooperation with and under the direction of IT Security leadership.
  • Performs all installations and maintenance of appropriate IT system upgrades and changes required for efficient operations.
  • Provides support, research, and recommendations for budget items for sites as requested.
  • Supports and demonstrates practices consistent with the District's mission, philosophy, standards, policies, and procedures.
  • Performs special projects as directed by management.
  • Maintains desktop inventory, project requirements, trouble ticket management, and prioritization of work requests as directed.
  • Provides status reports to management as requested.
  • Provides vendor support regarding interfacing issues, HL7, or VPN connections as requested.
  • Acts as the Information Services liaison for assigned projects, sites, or business units and serves as an IT resource for projects as required.
  • Accurately predicts the resources required for project evaluations and requests assistance as needed to ensure success.
  • Performs emergency duties as required, including working in special needs or Red Cross shelters or responding to man-made or natural threats or disasters.

Qualifications
Education:
  • Associate's Degree required in Computer Science, Engineering, and Applied Sciences or in a related field preferred; however, relevant technical certifications after high school will be considered.

Experience:
  • Three (3) to five (5) years of experience in Information Technology with experience with computer support on laptop, desktop, mobile devices in a corporate environment required.
  • Knowledge of PC imaging and deployment methodologies.
  • Understand the concept of business process optimization (process improvement).
  • Dell warranty repair or related depot repair certifications a plus.? Experience in a health care related setting preferred.

Certification:
  • A+ certification required within one year of hire date.
  • MCP or MCSA certification(s) a plus.

About Us
The Health Care District of Palm Beach County is an independent special taxing district that has served as a healthcare safety net for more than 36 years to fill in gaps in access to healthcare services. This unique healthcare system covers the entire county and provides a wide range of services such as nine community health centers (Federally Qualified Health Centers) which serve everyone regardless of ability to pay; school health teams in 172 public schools; a lifesaving Trauma Hawk aeromedical helicopter program; a rural, public teaching hospital, Lakeside Medical Center; an award-winning skilled nursing center; a ground ambulance program for Health Care District patients needing a higher level of care and the county's Trauma Agency, which ensures quality outcomes within the county's trauma system and leads initiatives to prevent traumatic injury.
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, creed, religion, military or veteran status, age, sex, pregnancy status, genetic information, national origin or ancestry, citizenship, physical or mental disability, marital status, sexual orientation or identification status, or any other legally recognized category protected by jurisdictional, state or federal law. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
We are also committed to maintaining a safe, healthy, and productive work environment for all employees. As such, we are a Drug-Free Workplace.
The Health Care District of Palm Beach County is an E-Verify participating employer and will use E-Verify to confirm the employment eligibility of all newly hired employees.
This role may require Agency of Health Care Administration (AHCA) background screening and clearance. As required under House Bill 531, applicants may review AHCA's education and awareness information at the following link: https://info.flclearinghouse.com/

Apply