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Remote Intake information

See California salary details

$30.6K

$43.8K

$82.4K

How much do remote intake jobs pay per year?

As of Jul 28, 2026, the average yearly pay for remote intake in California is $43,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $42,400.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a Remote Intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the Remote Intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What is a Remote Intake job?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the most commonly searched types of Intake jobs in California? The most popular types of Intake jobs in California are:
What are popular job titles related to Remote Intake jobs in California? For Remote Intake jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Intake jobs in California look for? The top searched job categories for Remote Intake jobs in California are:
What cities in California are hiring for Remote Intake jobs? Cities in California with the most Remote Intake job openings:
Remote Intake jobs near you
Infographic showing various Remote Intake job openings in California as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $43,815 per year, or $21.1 per hour.
Client Intake Sales Operations Manager

Client Intake Sales Operations Manager

Abramson Labor Group

Burbank, CA • On-site, Remote

$120K - $180K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 6 days ago

Job description

Company Description

At Abramson Labor Group, we're not just committed to defending employee rights-we're passionate about it. Whether you're up against a small business or a corporate giant, our highly skilled team of attorneys and legal professionals are ready to fight for you. Headquartered in vibrant Burbank, California, we focus on exclusively protecting employees throughout the entire state of beautiful California. Our dedicated attorneys, paralegals and legal assistants work tirelessly to secure the justice you deserve in all workplace disputes. We pride ourselves on delivering top-notch solutions with integrity, efficiency, and professionalism. Choose Abramson Labor Group and let us champion your cause with unwavering dedication.

Job Description

Position Summary

We are seeking a Client Intake Operations Manager to lead the day-to-day operations of our growing Intake team. This is a key leadership role responsible for overseeing a team of 40-60 intake specialists and coordinators, including both domestic and overseas staff, and ensuring every prospective client moves smoothly and efficiently from first contact through case onboarding.

This role requires close attention to speed, accuracy, and client experience across the intake funnel. The ideal candidate is an experienced operations leader with a strong background in intake, client services, or call-center-style operations, and a track record managing distributed or remote teams.

Key Responsibilities

  • Lead and manage a team of 40-60 intake staff, including performance oversight, scheduling, and resource planning.
  • Own the end-to-end intake workflow, from initial client inquiry through qualification, documentation, and handoff to the Sales/Legal teams.
  • Maintain intake process documentation, define clear ownership at each step, and hold the team accountable to service-level standards.
  • Identify bottlenecks in the intake pipeline and lead process redesign efforts to reduce response time and improve conversion.
  • Manage and optimize CRM and intake software platforms; build dashboards to track call volume, response time, and conversion rates.
  • Partner closely with Sales, Legal, and Marketing teams to ensure leads are qualified, routed, and followed up on correctly.
  • Develop training materials, SOPs, and KPIs for intake staff; support hiring and onboarding with HR.
  • Track daily, weekly, and monthly intake metrics and report performance insights to senior leadership.
Qualifications
  • 4+ years of experience in client intake, call center operations, or business operations, preferably in a high-volume professional services or legal setting.
  • Demonstrated success managing mid-to-large teams (40+ individuals), including offshore and remote staff.
  • Strong experience with CRM tools (e.g., Salesforce, HubSpot) and intake/case management software.
  • Fluent or highly proficient in Spanish is strongly preferred.
  • Excellent organizational, leadership, and communication skills.
  • Comfortable balancing strategic process improvement with hands-on daily management.
  • High attention to detail and a proactive, metrics-driven approach to problem-solving.
Additional Information

Benefits

Our law firm offers eligible employees a comprehensive benefits package that includes medical, dental and vision insurance coverage. We also provide eligible employees with flexible time off plans including Unlimited Paid Time Off (PTO), and paid holidays.

Department

Sales 

Employment Type

Full Time

Location

California

Workplace type

On-site

Compensation

$120,000 - $180,000

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