ZipRecruiter

Log In

2

Remote Desktop Technician Jobs (NOW HIRING)

HELION TECHNOLOGIES INC

Hybrid Desktop Support Analyst

Greenville, SC · On-site +1

$21 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helion has a remote support staff of over 100 technicians and local Field Engineers to support our ... Helion is actively recruiting a new Hybrid Desktop Support Analyst (DSA) for our Tier 1 team. The ...

Tech-Keys

Support Technician, Tier 1 NJ

Howell, NJ · On-site +1

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Support Technician, Tier I serves as the first point of contact for customers and employees ... Familiarity with remote desktop tools and basic networking concepts. * Strong problem-solving ...

Addison Group

IT Support Technician

Oklahoma City, OK · Remote

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Role: IT Support Technician Location: Oklahoma City, OK (On-site) Salary Range: $45,000 - $65,000 ... Experience using remote desktop tools and IT ticketing systems * Valid driver's license (for ...

STI

EHR Helpdesk Analyst- REMOTE

$21 - $28.75/hr

Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities. * Assist users with account provisioning, password resets, Epic access requests ...

PeopleWise Consulting

Service Lead (Remote)

$16.50 - $21.50/hr

... technicians and outsourced NOC/helpdesk partners • Resolve complex technical issues with ... Desktop Services • Networking proficiency with TCP/IP, VLANs, routing, firewall management ...

PeopleWise Consulting MN

Service Lead (Remote)

Serve as the primary escalation point for frontline technicians and outsourced NOC/helpdesk ... DHCP, Remote Desktop Services * Networking proficiency with TCP/IP, VLANs, routing, firewall ...

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration ... As the primary point of contact for desktop support, you will handle a variety of hardware and ...

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration ... As the primary point of contact for desktop support, you will handle a variety of hardware and ...

Kraft & Kennedy

IT Desktop Support Technician 2nd shift

$55K - $65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... Desktop Support Technician. The schedules are Monday through Friday 4:30p to 1:30am Eastern or ... Responsibilities • Provide remote support to our geographically diverse nationwide clients using ...

Secur-Serv

Helpdesk Technician II

Fort Worth, TX · Remote

$20.50 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

POSITION SUMMARY The Helpdesk Technician II performs technical support for our client environments ... Remote Desktop Services * Remote Troubleshooting / Help Desk Experience * Working with Networking ...

WheelHouse IT

Support Technician - Remote

$18 - $20/hr

We are seeking a motivated and customer-focused Tier 1 Support Technician to join our Service Desk ... Provide remote support for desktops, laptops, mobile devices, printers, and peripheral equipment

TrovaSearch

MSP Sr. Engineer

Orlando, FL · Remote

$97K - $133K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Mentor, coach, and develop helpdesk and field technicians; contribute to hiring, onboarding ... Strong hands-on skills with firewalls, networking, Windows Server, remote desktop services, access ...

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

EXPERIENCE * 1-2 years of experience in the IT/Desktop Support field. Proficient with all Windows ... Mostly remote work with some need to be on- PHYSICAL/MENTAL DEMANDS * Requires sitting and standing ...

previous page

Showing results 41-60

All JobsDesktop Technician JobsRemote Desktop Technician Jobs

Remote Desktop Technician information

See salary details

$13

$22

$32

How much do remote desktop technician jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote desktop technician in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are some common challenges remote desktop technicians face in their daily work?

Remote Desktop Technicians frequently encounter challenges such as resolving issues without physical access to devices, handling a high volume of support requests, and communicating technical solutions to non-technical users. Additionally, they may have to quickly adapt to different operating systems, software environments, or unique client setups. Strong troubleshooting skills, patience, and effective communication are key to overcoming these obstacles and ensuring users get prompt, effective resolutions. Being proactive and maintaining thorough documentation also help technicians succeed in fast-paced, remote support environments.

What are the key skills and qualifications needed to thrive in the remote desktop technician position, and why are they important?

To excel as a Remote Desktop Technician, you need a solid understanding of computer hardware, network troubleshooting, and remote support protocols, often backed by an associate degree in IT or a related field. Familiarity with remote desktop software (such as TeamViewer, Remote Desktop Services, or LogMeIn), ticketing systems, and certifications like CompTIA A+ or Microsoft MCP are common requirements. Outstanding problem-solving abilities, clear communication, and patience with users are essential soft skills in this role. These qualifications ensure efficient technical support, high user satisfaction, and minimized downtime for the organizations you support.

What is a remote desktop technician?

A Remote Desktop Technician is an IT support professional responsible for troubleshooting and resolving technical issues related to remote desktop connections. They assist users with software installations, network connectivity, security concerns, and performance issues on remote systems. Using remote access tools, they diagnose and fix problems without needing to be physically present. This role requires strong problem-solving skills, knowledge of operating systems, and familiarity with remote desktop protocols.

More about Remote Desktop Technician jobs

What cities are hiring for Remote Desktop Technician jobs?

Cities with the most Remote Desktop Technician job openings:

What are the most commonly searched types of Desktop Technician jobs?

The most popular types of Desktop Technician jobs are:

What states have the most Remote Desktop Technician jobs?

States with the most job openings for Remote Desktop Technician jobs include:

What job categories do people searching Remote Desktop Technician jobs look for?

The top searched job categories for Remote Desktop Technician jobs are:

Remote Desktop Technician jobs near you
Infographic showing various Remote Desktop Technician job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.

Hybrid Desktop Support Analyst

HELION TECHNOLOGIES INC

Greenville, SC • On-site, Remote

$21 - $28.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Helion Technologies is one of the nation's fastest growing and largest IT Managed Service Providers. With a focus on servicing the automotive and heavy trucking dealership industry, we have grown into THE industry expert. With our Corporate Headquarters in Baltimore, MD and employees working remotely throughout the U.S., Helion is an exciting place to develop your skills, take care of client needs and be part of a dynamic, fun, hardworking team. Helion has a remote support staff of over 100 technicians and local Field Engineers to support our client portfolio of 30,000 end users in over 30 states.
All Helion employees are eligible to take part in our comprehensive benefits package that includes certification training materials, exam reimbursement, 100% company paid Medical premiums at the individual level, company funded HRA, Dental and Vision Insurance, PTO, paid Holidays, paid Maternity/Paternity Leave, 401k match, company paid Long Term Disability and Life insurance, supplemental Life insurance, Short Term Disability and much more!
Position Overview:
Helion is actively recruiting a new Hybrid Desktop Support Analyst (DSA) for our Tier 1 team. The Hybrid DSA is the initial point of contact for all incoming support inquiries and responsible for triaging, troubleshooting, and resolving all tier 1 related issues. DSA's carefully document each step of the troubleshooting process in Helion's ticketing system, Autotask, all while offering swift, courteous support to Helion's client base. DSA's on average manage 5-7 tickets in their queue and receive 16-18 calls a day. Helion's Desktop Support department is the largest and first line of defense for incoming client issues. The department works in a cohesive manner to ensure clients' issues are resolved quickly and hold times are kept minimal for end users.
  • Knowledge of computer software, operating systems, hardware, and networking.
  • Experience with software as a service (SaaS) and other software hosting protocols.
  • Excellent verbal and written communication skills.
  • Good problem-solving and critical-thinking skills.
  • Able to work in a team as well as independently.
  • Ability to prioritize tasks effectively in a fast-paced environment.
  • Experienced in providing professional and courteous customer service.
  • Fosters a highly collaborative environment where employees are encouraged to become versatile and well-rounded technicians.
  • Possesses a strong team mentality.
  • Helps remote users including all application support and configuring VPN access.
  • Maintains user accounts utilizing Active Directory and Microsoft 365 including password resets, licensing assignment, shared folder access, and permission assignment to network printers.
  • Installs, configures, and troubleshoots computer hardware, operating systems, and Software including Hard drive, SSD, Ram, Windows 10-11, Adobe, and Dealer Management Systems (DMS).
  • Resolves network connectivity issues related to DNS, DHCP, Web Browsers, and DMS.
  • Performs Troubleshooting related to a variety of printer functions including scan to email, scan to file, and specialty printing (check printers, impact printing, and form printing using DMS software).
  • Able to commute to Helion's client locations and complete various break/fix and project-oriented tickets as needed.
  • Ability to complete on-site troubleshooting tasks encompassing PC wipes, reimaging, and deployment, network connectivity, access point management and VoIP configuration.

Certification, Education & Work Experience Requirements:
  • CompTIA A+ or equivalent certifications.
  • Associates Degree in Information Technology or related subject.
  • 1-3 years of experience working as a Support Technician or similar role at a Managed Services Provider (preferred).
  • 1+ years of experience working on-site with end users.
  • Must have personal vehicle to travel to client locations in Greenville, SC and surrounding area.
  • Must download the MileIQ app.

Apply