ZipRecruiter

Log In

2

Remote Desktop Technician Jobs (NOW HIRING)

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$66K - $109K/yr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging ...

Lancesoft

Desktop Support-I

$41.42 - $45/hr

Desktop Support Location ... Remote - USA Pay Rate: $45/hr. On W2 (All inclusive) Duration: 3 Months About the Team * The ...

Homefield IT

Escalation Technician

Manhattan, NY · On-site +1

The Escalation Technician role with Homefield IT is one of the lead technical members of the team ... Perform remote fixes at the desktop level, including installing and upgrading software ...

Tech-Keys

Support Technician, Tier 1 NJ

Howell, NJ · On-site +1

$21.50 - $29.50/hr

The Support Technician, Tier I serves as the first point of contact for customers and employees ... Familiarity with remote desktop tools and basic networking concepts. * Strong problem-solving ...

New

Tech-Keys

Support Technician, Tier 1 NJ

Howell, NJ · On-site +1

$21.50 - $29.50/hr

The Support Technician, Tier I serves as the first point of contact for customers and employees ... Familiarity with remote desktop tools and basic networking concepts. * Strong problem-solving ...

New

Addison Group

Senior Desktop Analyst

Oklahoma City, OK · Remote

$26 - $28/hr

Role: Senior Desktop Support Technician Position Type: Contract Location: Oklahoma City, OK (100 ... person and remote customer support while maintaining a high level of professionalism Preferred ...

New

Artech Information System LLC

Deskside Support

Austin, TX · Remote

$20 - $25.50/hr

... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. Trade Floor Support is a Must! Break/Fix ...

Iron Bow Technologies

Desktop Remote Analyst

Richmond, VA · On-site +1

$19 - $22.50/hr

THE OPPORTUNITY As a Desktop Remote Analyst , you'll play a vital role in ensuring customers ... You'll serve as the central point of communication between customers, field technicians, and ...

Addison Group

Field Desktop Support Analyst

Midland, TX · Remote

$31.25 - $33.75/hr

The analyst delivers support in person, by phone, through email, and by using remote support tools ... Support Technician (MCDST), CompTIA A+, or similar. * Ability to adapt quickly in a nimble ...

Addison Group

Field Desktop Support Analyst

Midland, TX · Remote

$31.25 - $33.75/hr

The analyst delivers support in person, by phone, through email, and by using remote support tools ... Support Technician (MCDST), CompTIA A+, or similar. * Ability to adapt quickly in a nimble ...

next page

Showing results 1-20

All JobsDesktop Technician JobsRemote Desktop Technician Jobs

Remote Desktop Technician information

See salary details

$13

$22

$32

How much do remote desktop technician jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for remote desktop technician in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What are some common challenges Remote Desktop Technicians face in their daily work?

Remote Desktop Technicians frequently encounter challenges such as resolving issues without physical access to devices, handling a high volume of support requests, and communicating technical solutions to non-technical users. Additionally, they may have to quickly adapt to different operating systems, software environments, or unique client setups. Strong troubleshooting skills, patience, and effective communication are key to overcoming these obstacles and ensuring users get prompt, effective resolutions. Being proactive and maintaining thorough documentation also help technicians succeed in fast-paced, remote support environments.

What are the key skills and qualifications needed to thrive in the Remote Desktop Technician position, and why are they important?

To excel as a Remote Desktop Technician, you need a solid understanding of computer hardware, network troubleshooting, and remote support protocols, often backed by an associate degree in IT or a related field. Familiarity with remote desktop software (such as TeamViewer, Remote Desktop Services, or LogMeIn), ticketing systems, and certifications like CompTIA A+ or Microsoft MCP are common requirements. Outstanding problem-solving abilities, clear communication, and patience with users are essential soft skills in this role. These qualifications ensure efficient technical support, high user satisfaction, and minimized downtime for the organizations you support.

What is a Remote Desktop Technician job?

A Remote Desktop Technician is an IT support professional responsible for troubleshooting and resolving technical issues related to remote desktop connections. They assist users with software installations, network connectivity, security concerns, and performance issues on remote systems. Using remote access tools, they diagnose and fix problems without needing to be physically present. This role requires strong problem-solving skills, knowledge of operating systems, and familiarity with remote desktop protocols.

More about Remote Desktop Technician jobs
What cities are hiring for Remote Desktop Technician jobs? Cities with the most Remote Desktop Technician job openings:
What are the most commonly searched types of Desktop Technician jobs? The most popular types of Desktop Technician jobs are:
What states have the most Remote Desktop Technician jobs? States with the most job openings for Remote Desktop Technician jobs include:
What job categories do people searching Remote Desktop Technician jobs look for? The top searched job categories for Remote Desktop Technician jobs are:
Remote Desktop Technician jobs near you
Infographic showing various Remote Desktop Technician job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 73% Full Time, 11% Part Time, 1% Temporary, and 14% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $47,766 per year, or $23 per hour.
Remote Support Technician

Remote Support Technician

ManTech International

Mclean, VA • On-site, Remote

$66K - $109K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 29 days ago

ManTech rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

28th of 217 rated software companies

Job description

General information
Requisition #
R68789
Locations
USA-VA-McLean
Posting Date
06/18/2026
Security Clearance Required
TS/SCI w/ Poly
Remote Type
Onsite
Time Type
Full time
Description & Requirements
Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with MANTECH!
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0-2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up.
Responsibilities include, but are not limited to:
  • Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking.
  • Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support.
  • Provide user support and basic training for common applications, system procedures, and office productivity tools.
  • Collaborate with cross-functional IT teams-including network, systems engineering, and application development-to restore services and address complex problems.
  • Manage user accounts, access permissions, and perform special administrative tasks while maintaining clear documentation and adhering to security protocols.
  • Work required shift from 9:30 AM to 6:00 PM as part of a coverage team operating 24x7 support, to include holidays. Training shift will be 7:00 AM - 3:30PM or 8:00 AM - 4:30 PM Monday through Friday for the first 2-3+ weeks.

Minimum Qualifications:
  • High School Diploma with 4+ years of experience, an Associate's Degree with 2+ years of experience, or a Bachelor's Degree with 1+ years of experience.
  • Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.
  • Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging techniques.
  • Experience supporting Windows 10, Microsoft Office 2016 or later, and common business applications.
  • Familiarity with TCP/IP, general networking issues, virus scanning services, and desktop/laptop/peripheral support.

Preferred Qualifications:
  • Related work experience in a technical help desk position.
  • Special non-commercial systems administrator experience (access management/file transfer).
  • Experience with ServiceNow ITSM & ITBM.
  • Strong communication skills and the ability to exchange accurate information with coworkers, management, and customers.
  • Adaptability to quickly changing tasks and requirements, and eagerness to learn new skills while on the job.

Clearance Requirements:
  • Must have a current/active TS/SCI with Polygraph.

Physical Requirements:
  • Must be able to remain in a stationary position at least 50% of the time.
  • Constantly operate a computer, phone, and other office equipment for extended periods of time.
  • Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers.

The projected compensation range for this position is $66,000.00-$109,200.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.
MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

What ManTech employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply