Los Angeles, CA · Remote
$21.50 - $29/hr
Varsity is hiring for a Helpdesk Technician to join our Remote Support team. The ideal candidate ... Proficiency with remote control tools like TeamViewer, AnyDesk, or Microsoft Remote Desktop, Screen ...
Los Angeles, CA · Remote
$21.50 - $29/hr
Varsity is hiring for a Helpdesk Technician to join our Remote Support team. The ideal candidate ... Proficiency with remote control tools like TeamViewer, AnyDesk, or Microsoft Remote Desktop, Screen ...
$20.75 - $26.25/hr
Responsibilities DIGIT is seeking a Virtual Service Technician to join a fully remote, end-user ... MS Windows desktop applications, and network connectivity -Document all issues and generate ...
$20.75 - $26.25/hr
Responsibilities DIGIT is seeking a Virtual Service Technician to join a fully remote, end-user ... MS Windows desktop applications, and network connectivity -Document all issues and generate ...
$20.75 - $26.25/hr
Limited remote work may be available as appropriate. The standard workday is 8 hours, scheduled ... Key Responsibilities: * Provide onsite deskside support for desktops, laptops, printers ...
$20.75 - $26.25/hr
Limited remote work may be available as appropriate. The standard workday is 8 hours, scheduled ... Key Responsibilities: * Provide onsite deskside support for desktops, laptops, printers ...
Mclean, VA · On-site +1
$21.75 - $29.75/hr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging ...
Mclean, VA · On-site +1
$21.75 - $29.75/hr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging ...
Mclean, VA · On-site +1
$21.75 - $29.75/hr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging ...
Mclean, VA · On-site +1
$21.75 - $29.75/hr
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging ...
$20.75 - $26.25/hr
Responsibilities SUMMARY DIGIT is seeking a Virtual Service Technician to join a fully remote, end ... MS Windows desktop applications, and network connectivity -Document all issues and generate ...
$20.75 - $26.25/hr
Responsibilities SUMMARY DIGIT is seeking a Virtual Service Technician to join a fully remote, end ... MS Windows desktop applications, and network connectivity -Document all issues and generate ...
$20.75 - $26.25/hr
... desktop applications, smartphones and network connectivity. -Provides personal computer support ... as a remote worker demonstrating time management and self discipline with cultural change ...
$20.75 - $26.25/hr
... desktop applications, smartphones and network connectivity. -Provides personal computer support ... as a remote worker demonstrating time management and self discipline with cultural change ...
$20.75 - $26.25/hr
About the role ATS is seeking a proactive and customer-focused Desk Support Technician II to join ... Perform troubleshooting analysis of desktop applications, servers and network components.
New
$20.75 - $26.25/hr
About the role ATS is seeking a proactive and customer-focused Desk Support Technician II to join ... Perform troubleshooting analysis of desktop applications, servers and network components.
New
Irving, TX · On-site +1
$19.50 - $24.75/hr
About the role ATS is seeking a proactive and customer-focused Desk Support Technician II to join ... Perform troubleshooting analysis of desktop applications, servers and network components.
Irving, TX · On-site +1
$19.50 - $24.75/hr
About the role ATS is seeking a proactive and customer-focused Desk Support Technician II to join ... Perform troubleshooting analysis of desktop applications, servers and network components.
... technicians. Responsibilities * Serve as the Tier 3 escalation point for complex desktop and ... Ability to work independently in a remote environment while supporting Central Time business hours.
... technicians. Responsibilities * Serve as the Tier 3 escalation point for complex desktop and ... Ability to work independently in a remote environment while supporting Central Time business hours.
Manhattan, NY · On-site +1
The Escalation Technician role with Homefield IT is one of the lead technical members of the team ... Perform remote fixes at the desktop level, including installing and upgrading software ...
Manhattan, NY · On-site +1
The Escalation Technician role with Homefield IT is one of the lead technical members of the team ... Perform remote fixes at the desktop level, including installing and upgrading software ...
VA · On-site +1
$20 - $27/hr
Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. - Install, configure, maintain, and support desktops ...
VA · On-site +1
$20 - $27/hr
Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. - Install, configure, maintain, and support desktops ...
Southfield, MI · Remote
$18.50 - $23.50/hr
... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. Outlook PST files. Break/Fix ...
Southfield, MI · Remote
$18.50 - $23.50/hr
... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. Outlook PST files. Break/Fix ...
$23.75 - $32/hr
Hybrid Desktop Support Analyst Remote - Greenville, SC - Greenville, SC 29615 Company Overview ... Helion has a remote support staff of over 100 technicians and local Field Engineers to support our ...
New
$23.75 - $32/hr
Hybrid Desktop Support Analyst Remote - Greenville, SC - Greenville, SC 29615 Company Overview ... Helion has a remote support staff of over 100 technicians and local Field Engineers to support our ...
New
Austin, TX · Remote
$20 - $25.50/hr
... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. Trade Floor Support is a Must! Break/Fix ...
Austin, TX · Remote
$20 - $25.50/hr
... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. Trade Floor Support is a Must! Break/Fix ...
These tools include SCCM Remote Tools, PRTG, remote desktop, remote registry modification, remote management using Active Directory, remote command line interface and Powershell Scripting. Assist ...
These tools include SCCM Remote Tools, PRTG, remote desktop, remote registry modification, remote management using Active Directory, remote command line interface and Powershell Scripting. Assist ...
Be Seen First
Atlanta, GA · Remote
$42 - $48/hr
Key Responsibilities · Serve as the Tier 3 escalation point for complex desktop and endpoint ... technicians and acting as an escalation resource. · Ability to work independently in a remote ...
New
Quick apply
Be Seen First
Atlanta, GA · Remote
$42 - $48/hr
Key Responsibilities · Serve as the Tier 3 escalation point for complex desktop and endpoint ... technicians and acting as an escalation resource. · Ability to work independently in a remote ...
New
Denver, CO · On-site +1
$22 - $26/hr
The Senior Technician, Managed Services provides initial, tier one technical support to customers ... Multi-Server Remote Desktop Server farm w/ Secure Gateway is preferred Certificates, Licenses ...
Denver, CO · On-site +1
$22 - $26/hr
The Senior Technician, Managed Services provides initial, tier one technical support to customers ... Multi-Server Remote Desktop Server farm w/ Secure Gateway is preferred Certificates, Licenses ...
Phoenix, AZ · On-site +1
Conractors and Field technicians regarding labor scheduling, material needs, project requirements ... Experience in Remote Desktop Portals and Remote Desktop Management is a definite plus. Experience ...
Phoenix, AZ · On-site +1
Conractors and Field technicians regarding labor scheduling, material needs, project requirements ... Experience in Remote Desktop Portals and Remote Desktop Management is a definite plus. Experience ...
San Ramon, CA · Remote
$34 - $43/hr
The Opportunity We're seeking a Level 2 IT Support Technician who is ready to make a real impact ... Remote Desktop Services (RDS) and remote access solutions Endpoint Management: * Windows 11 ...
Quick apply
San Ramon, CA · Remote
$34 - $43/hr
The Opportunity We're seeking a Level 2 IT Support Technician who is ready to make a real impact ... Remote Desktop Services (RDS) and remote access solutions Endpoint Management: * Windows 11 ...
$13.94 - $15.67
1% of jobs
$15.67 - $17.40
5% of jobs
$17.40 - $19.12
15% of jobs
$19.46 is the 25th percentile. Wages below this are outliers.
$19.12 - $20.85
20% of jobs
The median wage is $21.71 / hr.
$20.85 - $22.57
18% of jobs
$24.22 is the 75th percentile. Wages above this are outliers.
$22.57 - $24.30
17% of jobs
$24.30 - $26.03
9% of jobs
$26.03 - $27.75
6% of jobs
$27.75 - $29.48
5% of jobs
$29.48 - $31.21
2% of jobs
$31.21 - $32.93
1% of jobs
$13
$22
$32
Remote Desktop Technicians frequently encounter challenges such as resolving issues without physical access to devices, handling a high volume of support requests, and communicating technical solutions to non-technical users. Additionally, they may have to quickly adapt to different operating systems, software environments, or unique client setups. Strong troubleshooting skills, patience, and effective communication are key to overcoming these obstacles and ensuring users get prompt, effective resolutions. Being proactive and maintaining thorough documentation also help technicians succeed in fast-paced, remote support environments.
To excel as a Remote Desktop Technician, you need a solid understanding of computer hardware, network troubleshooting, and remote support protocols, often backed by an associate degree in IT or a related field. Familiarity with remote desktop software (such as TeamViewer, Remote Desktop Services, or LogMeIn), ticketing systems, and certifications like CompTIA A+ or Microsoft MCP are common requirements. Outstanding problem-solving abilities, clear communication, and patience with users are essential soft skills in this role. These qualifications ensure efficient technical support, high user satisfaction, and minimized downtime for the organizations you support.
A Remote Desktop Technician is an IT support professional responsible for troubleshooting and resolving technical issues related to remote desktop connections. They assist users with software installations, network connectivity, security concerns, and performance issues on remote systems. Using remote access tools, they diagnose and fix problems without needing to be physically present. This role requires strong problem-solving skills, knowledge of operating systems, and familiarity with remote desktop protocols.
$21.50 - $29/hr
Full-time
Posted 14 days ago
Varsity is an MSP and AI Technology Services company that assists social good companies in healthcare, non profits, education, and startups. Our services have been developed to help customers adopt AI and Data intelligence technologies, improve productivity of staff, lower costs, and address cybersecurity compliance and risk management.
Varsity is hiring for a Helpdesk Technician to join our Remote Support team. The ideal candidate will have excellent communication skills, strong customer service, and ability to problem solve a wide range of technical problems. As a Helpdesk Technician, you'll provide direct customer support to users who need assistance with using their device, resolving access issues, using cloud and desktop applications, and assisting with integration of apps and office applications from their devices. The role focuses on using your technology and people skills to respond quickly to customer requests, resolve them, and document your resolutions.
KEY RESPONSIBILITIES
Requirements
REQUIRED SKILLS & QUALIFICATIONS
Sourced by ZipRecruiter
It services
1 - 10 Employees
San Francisco, CA, US
1997
