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Remote Access Point Representative Jobs (NOW HIRING)

Mass General Brigham

Patient Access Representative

$17.71 - $25.28/hr

... first point of contact in creating a positive patient experience. As a Patient Access ... A quiet, secure, compliant workspace is required for remote employees, and will be viewed and ...

New Jersey Urology

Patient Access Representative

$20 - $28/hr

Patient Access Representative The Patient Access Representative serves as the first point of ... Demonstrates strong self-management skills in a remote work environment Reasoning Ability Ability ...

Mercy

Patient Access Representative

$17.75 - $22.50/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Mercy

Patient Access Representative

$17.75 - $22.50/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Medasource

LaaS Technical Project Manager

Renton, WA · On-site +1

Remote supporting sites on PST Hours: Full-time, approximately 40 hours/week. Flexibility required ... Track LAN switch and wireless access point deployment progress * Coordinate project meetings and ...

Abax Health

Patient Access Concierge (Remote)

$17.75 - $22.50/hr

Location: United States | Remote Summary The Patient Access Concierge independently manages a ... Serve as a point of contact for escalated patient, provider, and client inquiries. * Deliver ...

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How much do remote access point representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote access point representative in the United States is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

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Remote Access Point Representative jobs near you
Infographic showing various Remote Access Point Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 27% Part Time, and 7% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,454 per year, or $21.4 per hour.

Patient Access Representative

Mass General Brigham

Remote

$17.71 - $25.28/hr

Other

Posted 4 days ago

Brigham and Women's Hospital rating

8.1

Company rating: 8.1 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

120th of 1,061 rated hospitals

Job description

Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Patient Access Representative
MGB Enterprise, Revenue Cycle Operations
Be the first point of contact in creating a positive patient experience. As a Patient Access Representative, you will play a vital role in ensuring a smooth and efficient check-in and discharge process while delivering exceptional customer service. This position is responsible for welcoming patients, collecting and verifying demographic and insurance information, scheduling appointments, processing payments, and helping patients understand insurance and billing procedures. The ideal candidate is customer-focused, detail-oriented, and committed to providing a seamless experience for patients and families.
Key Responsibilities
• Welcome and assist patients in a professional, courteous, and compassionate manner.
• Collect, verify, and accurately enter patient demographic and insurance information into electronic systems.
• Schedule appointments and confirm patient information.
• Educate patients on insurance coverage, billing policies, and organizational procedures.
• Process patient payments and provide receipts.
• Obtain and track pre-authorizations for services and procedures as required.
• Address patient questions, concerns, and requests promptly, escalating complex issues to senior Patient Access staff or management when appropriate.
• Maintain accuracy, confidentiality, and compliance with organizational policies and regulatory requirements.
What You'll Bring
• Strong customer service and communication skills.
• Exceptional attention to detail and organizational abilities.
• Ability to multitask in a fast-paced healthcare environment.
• Experience working with patient registration, scheduling, insurance verification, or healthcare administration preferred.
• Commitment to providing an outstanding patient experience.
Qualifications

  • High School Diploma or Equivalent required
  • Can this role review or accept experience in lieu of a degree? No
  • Admitting, scheduling, registration, or insurance verification experience 1-2 years preferred
  • Knowledge of medical terminology and insurance verification procedures preferred.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and problem-solving abilities.
  • Strong computer proficiency.
Additional Job Details (if applicable)
Working Model Required
Shifts
  • 9:30-6:00 ET M-F is needed for business needs.
  • We may consider 9:00a-5:30pm ET but this is less ideal for business needs, and would need to be reviewed if candidate requested.
  • M-F Eastern Business Hours required
  • A quiet, secure, compliant workspace is required for remote employees, and will be viewed and confirmed via Microsoft Teams Video for all employees
  • MGB will ensure that all candidates have a HIPAA-compliant workspace (a dedicated, private workspace with a lockable file cabinet that is free from distraction and separate from others)

Remote Type
Remote
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.71 - $25.28/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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