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How much do remote access point representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote access point representative in the United States is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

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Remote Access Point Representative jobs near you
Rep-Patient Access - Days- Full time

Rep-Patient Access - Days- Full time

Henry Ford Health System

Southfield, MI

$15.75 - $20.25/hr

Other

Medical, Dental, Vision

Posted 11 days ago

Henry Ford Health rating

7.1

Company rating: 7.1 out of 10

Based on 540 frontline employees who took The Breakroom Quiz

368th of 864 rated healthcare providers

Job description

Rep- Patient Access

General Summary:

Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures.

Performs clerical and reception duties associated with patient registration.

Responsibilities/Duties:

|Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database.

|Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.

| Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.

-Coordinates and communicates schedules.

| Assists with coordination of activities related to insurance pre-certification/authorization.

| Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.

EDUCATION/EXPERIENCE REQUIRED:

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

.- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

PREFERRED QUALIFICATIONS:

  • Experience scheduling patient appointments via phone and chat correspondence.

  • Ability to navigate multiple systems in a remote environment.

  • Experience with Athena, Epic, Dash, Salesforce

  • Experience taking high volume calls in a health-care setting.

Additional Information

  • Organization: Henry Ford Providence Hospitals

  • Department: HFPNH Radiation Oncology Sfld

  • Shift: Day Job

  • Union Code: Not Applicable

    Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.

What Henry Ford Health employees say

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About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915

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