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Remote Access Point Representative Jobs in Nebraska

CommonSpirit Health

Patient Service Rep PCC

Omaha, NE · Remote

$15.75 - $20/hr

... crucial first point of contact for our patients, embodying compassionate care and effective ... facilitating access to healthcare services, directly contributing to the well-being of our ...

CommonSpirit Health

Patient Service Rep PCC

Omaha, NE · Remote

$15.75 - $20/hr

... better access so you can spend time on what matters: being healthy. We offer more than 20 ... As our Patient Service Rep PCC (Patient Contact Center), you will serve as the crucial first point ...

CHI Health Clinic

Patient Service Rep PCC

Omaha, NE · Remote

$16.42 - $23.19/hr

... crucial first point of contact for our patients, embodying compassionate care and effective ... facilitating access to healthcare services, directly contributing to the well-being of our ...

CHI Health Clinic

Patient Service Rep PCC

Omaha, NE · On-site +1

$16.42 - $23.19/hr

... better access so you can spend time on what matters: being healthy. We offer more than 20 ... crucial first point of contact for our patients, embodying compassionate care and effective ...

Stryker

$27.67 - $34.82/hr

Remote Schedule * 1st Shift: Mon - Fri, 10a - 7p Central Time * Overtime based on business needs ... However, employees who have access to the compensation information of other employees or applicants ...

CAI

Senior Customer Service Representative

Lincoln, NE · Remote

$16.75 - $23/hr

This position will be full time and remote. What You'll Do * Serve as the first point of escalation ... access. Employees in this role receive paid time off and may also be entitled to paid sick leave ...

Wing Assistant

$40K - $50K/yr

At Wing, we give growing businesses access to the top tier of global remote talent supercharged by ... point of contact for prospects evaluating Wing. * Run high-volume, multi-channel outbound (calls ...

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Remote Access Point Representative information

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

What are popular job titles related to Remote Access Point Representative jobs in Nebraska? For Remote Access Point Representative jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Remote Access Point Representative jobs in Nebraska look for? The top searched job categories for Remote Access Point Representative jobs in Nebraska are:
Remote Access Point Representative jobs near you
Patient Service Rep PCC

Patient Service Rep PCC

CommonSpirit Health

Omaha, NE • Remote

$15.75 - $20/hr

Full-time

Posted 6 days ago

CommonSpirit Health rating

7.0

Company rating: 7.0 out of 10

Based on 508 frontline employees who took The Breakroom Quiz

404th of 875 rated healthcare providers

Job description


Job Summary and Responsibilities

As our Patient Service Rep PCC (Patient Contact Center), you will serve as the crucial first point of contact for our patients, embodying compassionate care and effective communication aligned with Healing and Humankindness. This role is central to providing exceptional patient experience by accurately and promptly addressing inquiries and facilitating access to healthcare services, directly contributing to the well-being of our community members.

Every day you will manage a high volume of calls, emails, and other communication channels, expertly scheduling and registering patient appointments for multiple providers while adhering to specific guidelines and clinical decision trees. You'll provide essential information about services, addresses, and other departments, process requests efficiently and accurately, and update patient demographics and insurance. Your ability to leverage independent knowledge to determine appointment types and urgency, and to escalate complex issues, ensures that patients are connected with the appropriate resources swiftly and seamlessly.

To be successful in this healthcare customer service role, you will need demonstrable skills in customer service excellence, including active listening, problem-solving, and the ability to remain calm in stressful situations. Strong computer skills, keyboarding proficiency, and excellent oral and written communication are essential. Experience with computer systems including web-based applications is required, enabling you to effectively navigate our appointment management and electronic health record systems to deliver a caring and connected patient experience  at all times.

Must be local. Mandatory onsite training for 6 weeks prior to working fully remote.

Job Requirements

Required

  • Must be local to Omaha Area
  • Mandatory onsite training for 6 weeks prior to working fully remote.
  • High School GED or equivalent and Experience with computer systems, including web based applications, upon hire
Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Qualifications:

Required

  • Must be local to Omaha Area
  • Mandatory onsite training for 6 weeks prior to working fully remote.
  • High School GED or equivalent and Experience with computer systems, including web based applications, upon hire
Employment Type: Full Time

What CommonSpirit Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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