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Remote Access Point Representative Jobs in Texas

IQVIA, Inc.

Patient Access Specialist - Remote

Houston, TX · On-site +1

$53K - $71K/yr

Patient Access Specialist Position Summary The Patient Access Specialist serves as the primary ... point of contact for patients, healthcare providers, and field representatives within a Patient ...

IQVIA

Patient Access Specialist - Remote

Houston, TX · Remote

$53K - $71K/yr

Patient Access Specialist Position Summary The Patient Access Specialist serves as the primary ... point of contact for patients, healthcare providers, and field representatives within a Patient ...

IQVIA

Patient Access Specialist

Houston, TX · Remote

$53K - $71K/yr

... point of contact for patients, healthcare providers, and field representatives within a Patient ... Remote role requiring a compliant home workspace Required Qualifications * High School Diploma or ...

IQVIA

Bilingual Patient Access Specialist

San Antonio, TX · Remote

$53K - $71K/yr

... point of contact for patients, healthcare providers, and field representatives within a Patient ... Remote role requiring a compliant home workspace Required Qualifications * Bilingual- Spanish ...

NinjaOne

Sales Development Representative

Austin, TX · On-site +1

Description About the Role As a Sales Development Representative, you will research potential ... backup, and remote access in a single console to improve efficiency, increase resilience, and ...

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Remote Access Point Representative information

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

What are the most commonly searched types of Access Point Representative jobs in Texas? The most popular types of Access Point Representative jobs in Texas are:
What are popular job titles related to Remote Access Point Representative jobs in Texas? For Remote Access Point Representative jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Access Point Representative jobs in Texas look for? The top searched job categories for Remote Access Point Representative jobs in Texas are:
What cities in Texas are hiring for Remote Access Point Representative jobs? Cities in Texas with the most Remote Access Point Representative job openings:
Remote Access Point Representative jobs near you
Infographic showing various Remote Access Point Representative job openings in Texas as of May 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 33% In-person, and 67% Remote job distribution.
Patient Access Specialist - Remote

Patient Access Specialist - Remote

IQVIA, Inc.

Houston, TX • On-site, Remote

$53K - $71K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

54th of 203 rated it services

Job description

Patient Access Specialist
Position Summary
The Patient Access Specialist serves as the primary point of contact for patients, healthcare providers, and field representatives within a Patient Support Services (PSS) program. This role is responsible for facilitating patient access to therapy by conducting benefit investigations, verifying insurance eligibility, supporting prior authorizations and appeals, and assisting with copay and patient assistance programs. Patient Access Specialist support patients throughout their treatment journey while ensuring a high level of service, compliance, and coordination across stakeholders.
Job Responsibilities
  • Serve as the primary point of contact for patients, providers, and stakeholders
  • Conduct inbound and outbound calls to support program services
  • Perform insurance benefit investigations and verify coverage
  • Support prior authorizations and appeals processes
  • Assist with copay and patient assistance program enrollment
  • Provide ongoing patient support and adherence coordination
  • Document all interactions accurately and timely
  • Deliver high-quality customer service across communication channels
  • Collaborate with field representatives and internal teams
  • Manage patient caseloads with timely follow-up
  • Ensure compliance with HIPAA and regulatory requirements
  • Identify and report adverse events and product complaints
  • Troubleshoot issues and escalate as needed
  • Maintain knowledge of program policies and processes
  • Support onboarding and training of new employees
  • Meet quality standards and KPIs
  • Perform additional duties as assigned

Schedule
  • Available for an 8-hour shift between 8:00 AM - 8:00 PM EST
8:00 AM - 5:00 PM EST
9:00 AM - 6:00 PM EST
11:00 AM - 8:00 PM EST
  • Ability to work varying shifts, including evenings as needed
  • Remote role requiring a compliant home workspace

Required Qualifications
  • High School Diploma or equivalent
  • 3-5+ years of experience in medical billing, reimbursement, or insurance verification
  • Robust understanding of payer coverage and reimbursement (medical and pharmacy)
  • Experience in a contact center or patient support environment
  • Proficiency with Microsoft Office and CRM systems
  • Strong written and verbal communication skills
  • High attention to detail and multitasking ability
  • Ability to work independently in a virtual environment
  • Problem-solving and solution-oriented mindset
  • Knowledge of HIPAA and data privacy requirements
  • Must reside in the country where the role is posted

Preferred Qualifications
  • Associate or Bachelor's degree
  • Experience in a Patient Support Services (Hub) environment with focus on rare diseases
  • Healthcare or pharmaceutical customer service experience

This role is posted under a market-aligned title to better reflect the scope and candidate profile. The internal title for this position is Care Manager within PASS.
#LI-CES
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $53,000-$71,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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