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Remote Next Rep Jobs (NOW HIRING)

Next Insurance

Claims Advocate (Property)

Boston, MA · On-site +1

Remote NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only ... posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings ...

Next Insurance

Claims Advocate (Property)

Waltham, MA · On-site +1

$60K - $75K/yr

Remote NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only ... representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited ...

New

Next Insurance

Senior Claims Advocate

Rochester, NY · On-site +1

$81K - $123K/yr

Office location (Remote) NEXT's mission is to help entrepreneurs thrive. We're doing that by ... representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited ...

Next Insurance

Claims Advocate (Property)

Boston, MA · On-site +1

$60K - $75K/yr

Remote NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only ... representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited ...

Next Insurance

Senior Claims Advocate

Palo Alto, CA · On-site +1

$81K - $123K/yr

Office location (Remote) NEXT's mission is to help entrepreneurs thrive. We're doing that by ... representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited ...

Next Insurance

Senior Claims Advocate

Boston, MA · On-site +1

$81K - $123K/yr

Office location (Remote) NEXT's mission is to help entrepreneurs thrive. We're doing that by ... representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited ...

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Remote Next Rep information

What is the difference between Remote Next Rep vs Remote Customer Service Representative?

AspectRemote Next RepRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in sales or customer supportHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, often in sales or lead generation settingsRemote, in customer support or service centers
Employer & Industry UsageUsed mainly in sales-driven industries like telecom, tech, and retailCommon across various industries including retail, healthcare, and tech
Common Search & Comparison IntentLooking for sales-focused remote rolesSeeking customer support roles with remote options

The Remote Next Rep typically focuses on sales, lead generation, and client outreach, requiring some sales experience. In contrast, a Remote Customer Service Representative primarily handles customer inquiries and support, emphasizing communication skills. Both roles are remote and often share similar credentials, but they serve different functions within organizations.

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Remote Next Rep jobs near you

Claims Advocate (Property)

Next Insurance

Boston, MA • On-site, Remote

Other

Posted 3 days ago

Job description

Location: Remote

NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you'll find NEXT.

Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow - that's where you come in.

We are looking for a motivated Claims Advocate focusing on Commercial Property and Inland Marine. You will join a team of experienced claims professionals and will investigate and resolve Commercial Property and Inland Marine claims to provide the best possible claim outcome and employ best efforts to ensure that the customers' interests are protected.

What You'll Do: 

  • Manage claims related to commercial property and commercial inland marine damage
  • Make prompt contact with customers to set expectations, develop an action plan, and perform an initial and continuous exposure assessments
  • Investigate claim damages and situation using internal and external resources 
  • Determine coverage through analyzing investigation data and policy terms 
  • Explains coverage to policyholders providing excellent customer service 
  • Facilitate claim resolutions ensuring fair settlement 

What We Need: 

  • 2+ years of claims handling experience with a focus on commercial property claims preferred
  • Knowledge of claims processes, policy language, and insurance industry practices is highly preferred. 
  • Experience with Xactimate and XactContents software is also highly preferred.
  • Strong written and oral communication skills required, as well as strong interpersonal, analytical, investigative, and negotiation skills
  • Texas adjusters license required and ability to obtain additional states 
  • Desire and ability to collaborate with many departments and coworkers 
  • A commitment to providing excellent customer service and maintaining high client satisfaction.

 Unstoppable Qualities: 

  • Empathetic, dedicated to understanding the needs of our customers 
  • Critical Thinker, has the ability to recognize irregularities and prevent fraud 
  • Enthusiastic about working for a company focused on disrupting the norm 
  • Eager to step outside the box and use the latest technology to simply and provide phenomenal service
  • Team player who enjoys helping others be great, shares knowledge, shows respect and trust for the team. 
  • Overachiever who gets stuff done, sets aggressive goals and is driven to exceed expectations 
Note on Fraudulent Recruiting
We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 
Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. 
If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. 
 

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