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Manager Next Rep Jobs (NOW HIRING)

Payroll Support Representative - Next Gen

El Paso, TX · On-site

$47K - $49K/yr

This person also works closely with the Comprehensive Services Relationship Manager to address Client requests for guidance and best practices. The Payroll Support Representative will also be ...

This person also works closely with the Comprehensive Services Relationship Manager to address Client requests for guidance and best practices. The Payroll Support Representative will also be ...

Next Exit Logistics is a 19-year-old third-party logistics provider and management business ... The Carrier Sales Rep is responsible for implementing and monitoring each part of that plan. At the ...

Next Exit Logistics is a 19-year-old third-party logistics provider and management business ... The Carrier Sales Rep is responsible for implementing and monitoring each part of that plan. At the ...

... representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited ... hiring managers. Please note, we do not ask for sensitive information via chat, text, or social ...

... posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings ... hiring managers. Please note, we do not ask for sensitive information via chat, text, or social ...

... next step in your career with cutting-edge surgical technology? We are seeking a driven and ... Represent the organization professionally at regional meetings, training events, and industry ...

... next step in your career with cutting-edge surgical technology? We are seeking a driven and ... Represent the organization professionally at regional meetings, training events, and industry ...

... next step in your career with cutting-edge surgical technology? We are seeking a driven and ... Represent the organization professionally at regional meetings, training events, and industry ...

... representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited ... hiring managers. Please note, we do not ask for sensitive information via chat, text, or social ...

... next step in your career with cutting-edge surgical technology? We are seeking a driven and ... Represent the organization professionally at regional meetings, training events, and industry ...

Corporate Finance Manager

Palo Alto, CA · On-site

$117K - $180K/yr

... representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited ... hiring managers. Please note, we do not ask for sensitive information via chat, text, or social ...

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Showing results 1-20

Manager Next Rep information

See salary details

$23K

$61.4K

$102.5K

How much do manager next rep jobs pay per year?

As of Aug 2, 2026, the average yearly pay for manager next rep in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

How much does NexRep pay per hour?

NexRep pays managers and customer service representatives typically between $12 and $20 per hour, depending on experience, performance, and the specific role. Compensation may also vary based on the client and the complexity of the tasks involved.

Is NexRep good to work for?

NexRep offers remote customer service and sales positions, including roles like Manager Next Rep, with flexible schedules and training provided. Employee reviews are mixed, with some citing good work-life balance and others mentioning inconsistent pay or support. Prospective applicants should research current employee experiences and job requirements before applying.

What is the difference between Manager Next Rep vs Customer Service Supervisor?

AspectManager Next RepCustomer Service Supervisor
Required CredentialsHigh school diploma or equivalent; customer service experience; leadership skillsHigh school diploma or equivalent; customer service experience; team management skills
Work EnvironmentCall centers, customer support departmentsCustomer service departments, call centers
Employer & Industry UsageRetail, telecommunications, tech companiesRetail, finance, healthcare
Common Search & ComparisonCustomer support roles, team leadershipCustomer service management, team supervision

The Manager Next Rep and Customer Service Supervisor roles both focus on customer support and team management within similar industries. The Manager Next Rep often emphasizes leadership in support teams, while the Customer Service Supervisor may have broader supervisory responsibilities. Both positions require customer service experience and leadership skills, but the Manager Next Rep may be more focused on transitioning into higher management roles.

What jobs are like NexRep?

Jobs similar to NexRep include remote customer service representative, call center agent, or sales associate roles that involve handling customer inquiries via phone or chat. These positions often require strong communication skills, computer literacy, and the ability to work independently in a home or remote environment.

What do you do at NexRep?

A Manager Next Rep typically oversees customer service representatives, ensuring quality and performance standards are met. They may handle training, coaching, and scheduling, often using tools like CRM software, and require strong communication and leadership skills. The role involves managing daily operations to deliver excellent customer experiences.
What cities are hiring for Manager Next Rep jobs? Cities with the most Manager Next Rep job openings:
What are the most commonly searched types of Next Rep jobs? The most popular types of Next Rep jobs are:

Payroll Support Representative - Next Gen

ADP

El Paso, TX • On-site

$47K - $49K/yr

Full-time

Retirement, PTO

Posted 10 days ago


Job description

ADP is hiring a Payroll Support Representative -- Level I. The Payroll Support Representative supports Major Accounts Comprehensive Services Client users on WFN, PayX, ezLM, Portal, HRB and related applications by providing guidance and research in response to a wide variety of questions and issues presented by Client Payroll Administrators. The person in this role will use multiple tools and research resources in order to develop an accurate and comprehensive response to a wide range of inquiries regarding payroll practices and tax considerations, taking into account the differences across states and localities. Due to the nature of the Comprehensive Services business, the person in this role will also interface with multiple ADP service organizations as well as third party vendors that provide services to our Clients. To support a unified Client experience, they will also have familiarity with common HR questions and will access systems in other service organizations and other knowledge bases. This person also works closely with the Comprehensive Services Relationship Manager to address Client requests for guidance and best practices. The Payroll Support Representative will also be assigned to a specific group of Clients for the purpose of providing proactive updates and information.
  • Client Facing with Assigned Non-Comp Payroll Client Base
  • Works in an inbound phone support model
  • Provides WFN/AutoPay Payroll Technology Support
  • Supports General PR, HR - Benefit Questions
  • Supports Payroll Processing Questions and Issues
  • Conducts Initial Issue Troubleshooting
  • Works with internal teams to resolve complex issues

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
  • Respond to questions from Clients regarding the use of the WFN, PayX, ezLM, Portal, and HRB applications. Provides application/navigation support.
  • Assist Clients with Client data maintenance, setup, configuration changes in AutoPay Mainframe, WFN, ezLM, HRB and the Portal and coordinates with all functional areas (e.g. PTO, Special Calcs, Time and Attendance schedule, 401k, etc.) as needed.
  • Performs new feature setup requests (e.g. Group Term Life, HSA, direct deposit calcs, special calcs, Benefit Accruals, Multi-J, split wraps, add'l locations, etc.).
  • Assists and supports Clients with Payroll processing questions and issues.
  • Use on-line tools and other resources to research and respond to Client inquiries requiring guidance on how to address a wide variety of payroll, pay practice and payroll tax questions and situations.
  • Collaborates with internal Clients/Partners (401k, FSA, Tax, etc.) and/or third party vendors involved in providing services to identify and resolve issues and ensure that these services meet Client expectations.
  • Escalates Client issues to SSS, Tech Services, Project Services, Connections Team, Carriers, Development or other 3rd parties as appropriate. Communicates status and resolution to Client.

Completes complex projects including:
1. Calculation updates, special reports, tax amendments, company setup, troubleshooting
2. PTO, OT, Double Time, etc. researches historical data for adjustments needed
3. Researches Benefit Accruals recalculates and imports corrections.
  • Assists Client with tax changes for understanding, conducts research and follow-ups as needed.
  • Performs other related duties as assigned.
  • Occasional extended hours during peak seasons. May work 5 - 10 hours of OT 6 - 8 weeks of the year.

Functional Responsibility:
  • Provides WFN/AutoPay Payroll Technology Support
  • Supports General PR, HR - Benefit Questions
  • Supports Payroll Processing Questions and Issues

Typical Assignments:
  • Typically will focus on smaller and/or less complex clients.
  • Complexity may be measured by one or more of the following: # of employee, structure of client's PR Department, utilization of PR functionality, complexity of PR configuration, unique workflows, etc.

Decision Making/Judgment:
  • Decisions made are based on established processes and procedures. Exceptions are referred to manager or senior team members

Contact (Internal - External):
  • Internal: work with other ADP Teams for escalations, issue resolution and collaboration with other service areas and collaboration with other service areas
  • External: ADP Client Contact

QUALIFICATIONS REQUIRED:
Education:
  • Bachelors Preferred. Completion of FPC (Fundamental Payroll Certification).

Experience:
Minimum 2 years of payroll processing experience. Basic knowledge of payroll tax deposit, filings, principles and wage and hour laws.
Expected to achieve a working knowledge of the following applications:
  • WFN ( Portal)
  • PR Module, HR Module, TA Module
  • Wage Garnishments
  • Tax Registration
  • Total Tax Plus
  • ADP Reporting
  • GLI

ADP Tools
  • SharePoint
  • AutoPay Mainframe
  • LUMIN
  • All internal tools to support the offering

Exposure to additional offerings:
  • Comp Benefits, Comp HR
  • COBRA
  • FSA
  • 401k

Preferred Qualifications
Successful candidates typically demonstrate
Strong payroll and client service knowledge.
Ability to learn new technology platforms and processes quickly.
Excellent problem-solving and analytical skills.
Strong attention to detail with a focus on accuracy and compliance.
Effective verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Customer-focused mindset with a commitment to service excellence.
Self-motivation, accountability, and a willingness to take initiative.
Collaboration and teamwork skills across departments and support teams.
Adaptability and resilience during process, system, or organizational changes.

ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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