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Next Rep Jobs (NOW HIRING)

ADP

Payroll Support Representative - Next Gen

El Paso, TX · On-site

$47K - $49K/yr

The Payroll Support Representative supports Major Accounts Comprehensive Services Client users on WFN, PayX, ezLM, Portal, HRB and related applications by providing guidance and research in response ...

ADP

Payroll Support Representative - Next Gen

El Paso, TX

$47K - $49K/yr

The Payroll Support Representative supports Major Accounts Comprehensive Services Client users on WFN, PayX, ezLM, Portal, HRB and related applications by providing guidance and research in response ...

Next Exit Logistics

Carrier Sales Rep

Dallas, TX · On-site

Next Exit Logistics is a 19-year-old third-party logistics provider and management business ... The Carrier Sales Rep is responsible for implementing and monitoring each part of that plan. At the ...

Next Exit Logistics

Carrier Sales Rep

Dallas, TX · On-site

Next Exit Logistics is a 19-year-old third-party logistics provider and management business ... The Carrier Sales Rep is responsible for implementing and monitoring each part of that plan. At the ...

Sofive

MLS Next Director

Midlothian, VA · On-site

... NEXT standards. • Represent Virginia Velocity professionally within the local and regional soccer community. • Participate in MLS NEXT meetings, events, and collaborative initiatives.

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Next Rep information

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$24.5K

$44.2K

$77K

How much do next rep jobs pay per year?

As of Aug 2, 2026, the average yearly pay for next rep in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

How does a Next Rep typically work with sales and customer support teams to achieve targets?

As a Next Rep, you’ll often serve as a bridge between the customer and internal teams, collaborating closely with sales to identify opportunities and ensure smooth handoffs, and with customer support to resolve client issues quickly. This role requires proactive communication, detailed follow-ups, and a strong understanding of both products and customer needs. Success comes from building relationships, tracking interactions in CRM systems, and working together to meet shared targets. You can expect regular meetings and cross-functional projects that enhance both customer satisfaction and sales outcomes.

What is the difference between Next Rep vs Customer Service Representative?

AspectNext RepCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-site customer supportCall centers, retail, or office settings
Industry UsageCustomer support, sales, technical assistanceCustomer support, sales, technical support

Both Next Reps and Customer Service Representatives typically require similar credentials and work in customer support environments. The main difference lies in the specific job titles used by employers, with Next Rep often emphasizing a role in outbound or inbound support, while Customer Service Rep is a broader term. Both roles focus on assisting customers, resolving issues, and maintaining client satisfaction.

How long is training for NexRep?

Training for Next Rep typically lasts about one to two weeks and includes instruction on company policies, product knowledge, and call handling skills. The training is conducted remotely and may involve assessments to ensure readiness for live calls.

What do you do at NexRep?

At NexRep, a Next Rep typically works as a customer service representative, handling inbound calls to assist customers with inquiries, orders, or technical issues. The role often requires good communication skills, the ability to use CRM tools, and a quiet work environment, with flexible scheduling options. Responsibilities focus on providing quality support and resolving customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a Next Rep, and why are they important?

To thrive as a Next Rep (Customer Service Representative for Next), you need strong communication abilities, a customer-focused mindset, and typically a high school diploma or equivalent. Familiarity with CRM systems, order processing tools, and retail management software is commonly required. Outstanding interpersonal skills, patience, and problem-solving abilities help individuals excel in managing customer inquiries and resolving issues. These competencies ensure efficient service delivery, high customer satisfaction, and support the company's reputation in a competitive retail market.

What is a Next Rep?

A Next Rep is a customer service representative who handles inbound and outbound calls for businesses, often working for a company called NextRep. They assist customers with questions, place orders, handle complaints, and provide support, typically from a remote or work-from-home setting. Next Reps are known for their communication skills and ability to work independently, serving as the primary point of contact between a business and its customers.

Is Next Rep legit?

Next Rep is a company that offers remote customer service and sales positions, often requiring training and specific skills. As with any job opportunity, it is advisable to research reviews and verify the company's reputation before applying or accepting an offer.

How much do you make at NexRep?

At NexRep, pay for customer service representatives typically ranges from $12 to $20 per hour, depending on experience, performance, and the specific campaign. Compensation is often based on performance metrics and call volume, and agents may have the opportunity to earn bonuses or incentives. The role usually requires a quiet workspace and good communication skills.
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What cities are hiring for Next Rep jobs? Cities with the most Next Rep job openings:
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Next Rep jobs near you
Infographic showing various Next Rep job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 12% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Payroll Support Representative - Next Gen

ADP

El Paso, TX • On-site

$47K - $49K/yr

Full-time

Retirement, PTO

Posted 10 days ago

Job description

ADP is hiring a Payroll Support Representative -- Level I. The Payroll Support Representative supports Major Accounts Comprehensive Services Client users on WFN, PayX, ezLM, Portal, HRB and related applications by providing guidance and research in response to a wide variety of questions and issues presented by Client Payroll Administrators. The person in this role will use multiple tools and research resources in order to develop an accurate and comprehensive response to a wide range of inquiries regarding payroll practices and tax considerations, taking into account the differences across states and localities. Due to the nature of the Comprehensive Services business, the person in this role will also interface with multiple ADP service organizations as well as third party vendors that provide services to our Clients. To support a unified Client experience, they will also have familiarity with common HR questions and will access systems in other service organizations and other knowledge bases. This person also works closely with the Comprehensive Services Relationship Manager to address Client requests for guidance and best practices. The Payroll Support Representative will also be assigned to a specific group of Clients for the purpose of providing proactive updates and information.
  • Client Facing with Assigned Non-Comp Payroll Client Base
  • Works in an inbound phone support model
  • Provides WFN/AutoPay Payroll Technology Support
  • Supports General PR, HR - Benefit Questions
  • Supports Payroll Processing Questions and Issues
  • Conducts Initial Issue Troubleshooting
  • Works with internal teams to resolve complex issues

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
  • Respond to questions from Clients regarding the use of the WFN, PayX, ezLM, Portal, and HRB applications. Provides application/navigation support.
  • Assist Clients with Client data maintenance, setup, configuration changes in AutoPay Mainframe, WFN, ezLM, HRB and the Portal and coordinates with all functional areas (e.g. PTO, Special Calcs, Time and Attendance schedule, 401k, etc.) as needed.
  • Performs new feature setup requests (e.g. Group Term Life, HSA, direct deposit calcs, special calcs, Benefit Accruals, Multi-J, split wraps, add'l locations, etc.).
  • Assists and supports Clients with Payroll processing questions and issues.
  • Use on-line tools and other resources to research and respond to Client inquiries requiring guidance on how to address a wide variety of payroll, pay practice and payroll tax questions and situations.
  • Collaborates with internal Clients/Partners (401k, FSA, Tax, etc.) and/or third party vendors involved in providing services to identify and resolve issues and ensure that these services meet Client expectations.
  • Escalates Client issues to SSS, Tech Services, Project Services, Connections Team, Carriers, Development or other 3rd parties as appropriate. Communicates status and resolution to Client.

Completes complex projects including:
1. Calculation updates, special reports, tax amendments, company setup, troubleshooting
2. PTO, OT, Double Time, etc. researches historical data for adjustments needed
3. Researches Benefit Accruals recalculates and imports corrections.
  • Assists Client with tax changes for understanding, conducts research and follow-ups as needed.
  • Performs other related duties as assigned.
  • Occasional extended hours during peak seasons. May work 5 - 10 hours of OT 6 - 8 weeks of the year.

Functional Responsibility:
  • Provides WFN/AutoPay Payroll Technology Support
  • Supports General PR, HR - Benefit Questions
  • Supports Payroll Processing Questions and Issues

Typical Assignments:
  • Typically will focus on smaller and/or less complex clients.
  • Complexity may be measured by one or more of the following: # of employee, structure of client's PR Department, utilization of PR functionality, complexity of PR configuration, unique workflows, etc.

Decision Making/Judgment:
  • Decisions made are based on established processes and procedures. Exceptions are referred to manager or senior team members

Contact (Internal - External):
  • Internal: work with other ADP Teams for escalations, issue resolution and collaboration with other service areas and collaboration with other service areas
  • External: ADP Client Contact

QUALIFICATIONS REQUIRED:
Education:
  • Bachelors Preferred. Completion of FPC (Fundamental Payroll Certification).

Experience:
Minimum 2 years of payroll processing experience. Basic knowledge of payroll tax deposit, filings, principles and wage and hour laws.
Expected to achieve a working knowledge of the following applications:
  • WFN ( Portal)
  • PR Module, HR Module, TA Module
  • Wage Garnishments
  • Tax Registration
  • Total Tax Plus
  • ADP Reporting
  • GLI

ADP Tools
  • SharePoint
  • AutoPay Mainframe
  • LUMIN
  • All internal tools to support the offering

Exposure to additional offerings:
  • Comp Benefits, Comp HR
  • COBRA
  • FSA
  • 401k

Preferred Qualifications
Successful candidates typically demonstrate
Strong payroll and client service knowledge.
Ability to learn new technology platforms and processes quickly.
Excellent problem-solving and analytical skills.
Strong attention to detail with a focus on accuracy and compliance.
Effective verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Customer-focused mindset with a commitment to service excellence.
Self-motivation, accountability, and a willingness to take initiative.
Collaboration and teamwork skills across departments and support teams.
Adaptability and resilience during process, system, or organizational changes.
ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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