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Remote Access Point Representative Jobs in Portland, OR

Pierre Strand

Remote Sales Representative

Portland, OR · On-site +1

Responsibilities of a Sales Representative: * Proactively identifying and engaging potential ... No more cold calling; we provide access to the best leads allowing you to concentrate on closing ...

AO Globe Life

Remote CSR Agent Entry Level

Portland, OR · On-site +1

$16.50 - $22/hr

Remote Client Success Specialist Company: Globe Life AO Location: Fully Remote At Globe Life AO ... Access virtual workshops and world-class training resources. * Competitive Compensation: Weekly pay ...

Choate Agency

Sales Representative

Portland, OR · On-site +1

$265K - $270K/yr

Become a Remote Sales Representative with Hickman Agency Are you ready to take charge of your ... Access cutting-edge online training and receive one-on-one mentorship directly from top producers ...

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All JobsAccess Point Representative JobsRemote Access Point Representative JobsRemote Access Point Representative Jobs in Portland, OR

Remote Access Point Representative information

See Portland, OR salary details

$15

$22

$30

How much do remote access point representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote access point representative in Portland, OR is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $26.01 per hour, depending on experience, location, and employer.

What is the difference between Remote Access Point Representative vs Customer Support Specialist?

AspectRemote Access Point RepresentativeCustomer Support Specialist
CredentialsBasic technical certifications, customer service skillsCustomer service experience, communication skills
Work EnvironmentRemote, technical support settingRemote or on-site, customer service environment
Industry UsageTelecommunications, network servicesVarious industries including tech, retail, services
Search/Comparison IntentTechnical support, network access rolesCustomer service, client support roles

The Remote Access Point Representative primarily focuses on technical support related to network access and connectivity, requiring technical certifications and working in telecommunications environments. In contrast, Customer Support Specialists handle broader customer inquiries across various industries, emphasizing communication skills. While both roles are remote and customer-focused, their technical depth and industry specifics differ.

What are popular job titles related to Remote Access Point Representative jobs in Portland, OR? For Remote Access Point Representative jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Remote Access Point Representative jobs in Portland, OR look for? The top searched job categories for Remote Access Point Representative jobs in Portland, OR are:
What cities near Portland, OR are hiring for Remote Access Point Representative jobs? Cities near Portland, OR with the most Remote Access Point Representative job openings:
Remote Access Point Representative jobs near you
Infographic showing various Remote Access Point Representative job openings in Portland, OR as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,144 per year, or $22.7 per hour.
FULLY REMOTE - Helpdesk Technician in Oregon

FULLY REMOTE - Helpdesk Technician in Oregon

Protocall Services

Portland, OR • On-site, Remote

$19/hr

Other

Posted 2 days ago

New

Job description

The Helpdesk Technician I (HTI) serves as the first point of contact for employees seeking technical assistance. This role provides frontline technical support, resolves routine hardware, software, and account issues, and appropriately escalates complex incidents to other members of the IT team. The Helpdesk Technician I is responsible for delivering timely, professional customer service while supporting the organization's technology environment. This position reports to the Assistant IT Director.
Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Typical Duties:
The Helpdesk Technician's principal responsibility is to respond and support Protocall's Helpdesk Ticketing processes and ongoing care and support of all IT related initiatives.
Typical duties may include:
• Process Service Requests to resolution or escalate to other IT Team members using Freshservice within required timelines
• Record events/problems and their resolution in Freshservice
• Document all end user communication in Freshservice
• Answer queries on basic technical issues and offer advice to solve them
• Provide helpdesk and technical support either by phone or remote access
• Respond to IT issues; hardware maintenance, software, networking, etc. within required timelines
• Assist in troubleshooting for system errors
• Assist with the implementation and support of new software and features
• Identify and suggest possible improvements on procedures
• Support and administration of all IT related systems and databases
• May have inadvertent access to PHI in the course of performing IT support and administration functions.
• Detailed Standards and Expectations are listed in the Helpdesk Standards document, provided at time of employment
• Performs other duties as requested
This position will require excellent communication and time management skills; the ability to hold several on-going projects and tasks in varying degrees of priority; awareness of the channels of escalation and when to consult. Work will vary from long-term projects to quick and effective tasking. The ability to both work independently and in collaboration with others, as well as comfort with ambiguity will serve this position well.
• High school degree or equivalent; bachelor's degree in computer science, information systems, or behavioral health related field preferred
• Proven experience as a help desk technician or other customer support role
• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues
• Excellent written and verbal communication skills
Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different.

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