Position Overview
C&M Forwarding is seeking anย entry-level Regional Sales Associateย to support ourย LTL transportation and warehousing operations, while developing into a futureย outside sales professional. This role is designed for individuals who want to learn logistics from the ground upโcombining customer service, inside sales support, and hands-on operational exposure.
You will work closely withย operations, warehouse leadership, and veteran sales representatives, gaining real-world experience across transportation and warehousing. As skills and confidence grow, so doesย customer ownership, decision-making authority, and autonomy.
Key Responsibilities
ยท Support LTL and partial truckload freight activity, including quoting, pricing support, and order entry
ยท Assist with warehouse-related customer service, including inbound receipts, storage coordination, inventory inquiries, and outbound order releases
ยท Serve as a primary customer contact for transportation and warehousing programs
ยท Coordinate daily shipments with carriers and internal warehouse teams to meet service expectations
ยท Track shipments and warehouse orders, providing proactive communication and resolution
ยท Maintain accurate records in CRM, TMS, and WMS platforms
ยท Support freight claims, accessorial review, inventory discrepancies, and service escalations
ยท Identify opportunities to expand customer relationships across C&Mโs transportation and warehouse services
Sales Training & Career Development
ยท Train alongsideย C&Mโs veteran outside sales representativesย through structured mentorship
ยท Shadow customer meetings, facility tours, and sales calls to learn consultative logistics selling
ยท Develop a strong understanding of LTL pricing, warehouse cost structures, and integrated logistics solutions
ยท Progressively take ownership of customer accounts and sales activity based on performance
ยท Earnย increasing autonomy and responsibilityย as operational knowledge and sales skills are acquired
ยท Clear advancement path intoย Outside Sales, Account Management, or Senior Operations roles
Qualifications
ยท Entry-level candidates encouraged to apply
ยท 0โ2 years of experience inย customer service, sales support, logistics, or warehousing
ยท Strong communication, organization, and relationship-building skills
ยท Ability to manage multiple priorities in a fast-paced transportation environment
ยท Proficiency in Microsoft Office (Excel, Outlook, Word)
ยท Interest in building a long-term career in logistics, transportation, and sales
Compensation & Benefits
ยท $50,000 base salary
ยท Discretionary year-end bonusย based on individual and company performance
ยท Hands-on mentorship from experienced C&M sales and operations leaders
ยท Exposure to real-world LTL, warehousing, cross-dock, and logistics programs
ยท Long-term growth opportunities within a stable, family-owned logistics company
C&M Forwarding Company (headquarters located in Rochester, NY) is a leader in the transportation industry, offering a diverse portfolio of services to a wide variety of clients, large and small.