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Records Assistant Jobs in Springfield, MA (NOW HIRING)

Calibre Talent Group

RN Telemetry Unit

Hartford, CT · On-site

$2.0K - $2.7K/wk

Document patient information accurately and timely, including coding and maintaining electronic health records * Assist with patient mobility and lifting, ensuring proper body mechanics and safety ...

Robert Half

Poperty Administrator

Springfield, MA · On-site

$18 - $20/hr

Maintain tenant files, lease documentation, correspondence, and property records. * Assist with lease administration, renewals, move-ins, and move-outs. * Coordinate maintenance requests and ...

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Records Assistant information

See Springfield, MA salary details

$7

$18

$29

How much do records assistant jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for records assistant in Springfield, MA is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Records Assistant, and why are they important?

To thrive as a Records Assistant, you need strong organizational skills, attention to detail, and a basic understanding of records management principles, often supported by a high school diploma or equivalent. Familiarity with electronic document management systems (EDMS), data entry software, and office productivity tools like Microsoft Office is typically required. Excellent time management, discretion, and effective communication are important soft skills for handling sensitive information and collaborating with colleagues. These abilities ensure records are accurately maintained, secure, and easily accessible, supporting efficient organizational operations and compliance.

What is the difference between Records Assistant vs Data Entry Clerk?

AspectRecords AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may prefer certifications in records managementHigh school diploma; basic computer skills often required
Work EnvironmentOffices, archives, administrative settingsOffices, data centers, administrative departments
Employer & Industry UsageGovernment agencies, healthcare, legal, corporateBusiness, healthcare, retail, government
Common Search & Comparison IntentYesYes

The main difference between a Records Assistant and a Data Entry Clerk lies in their focus. Records Assistants manage and organize physical or digital records, ensuring proper filing and retrieval, often in administrative or archival settings. Data Entry Clerks primarily input and update data into computer systems, emphasizing speed and accuracy. While both roles require similar basic qualifications, Records Assistants typically handle more document management tasks, whereas Data Entry Clerks focus on data accuracy and processing.

What are some common challenges Records Assistants face when managing both physical and digital records?

Records Assistants often encounter the challenge of maintaining consistency and accuracy across both physical and electronic filing systems. This includes ensuring documents are correctly categorized, securely stored, and easily retrievable while adhering to data privacy policies. Additionally, transitioning from paper-based systems to digital archives can require learning new software and adapting to updated processes, all while balancing daily responsibilities. Effective communication with team members and attention to detail are key to overcoming these challenges.

What are Records Assistants?

Records Assistants are administrative professionals responsible for organizing, maintaining, and retrieving physical or digital records for an organization. They ensure that documents are accurately filed, easily accessible, and comply with data protection and retention policies. Their duties may include data entry, document scanning, responding to information requests, and supporting records management systems. Records Assistants play a crucial role in helping organizations maintain efficient and compliant recordkeeping processes.
What are the most commonly searched types of Records jobs in Springfield, MA? The most popular types of Records jobs in Springfield, MA are:
What are popular job titles related to Records Assistant jobs in Springfield, MA? For Records Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Records Assistant jobs in Springfield, MA look for? The top searched job categories for Records Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Records Assistant jobs? Cities near Springfield, MA with the most Records Assistant job openings:
Records Assistant jobs near you
Medical Records Coordinator

Medical Records Coordinator

Caring Health Center, Inc.

Springfield, MA • On-site

$19.23 - $24/hr

Full-time

Posted 6 days ago

Caring Health Center rating

4.9

Company rating: 4.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Reports to: Chief Clinical Officer
Salary/Status: Non-Exempt
Department: Front Office
Hours 40hrs/week 8:30am-5pm, At least once weekly up to 6pm, including
one Saturday rotation every month.
Minimum Requirements:
  1. High school diploma.
  2. Knowledge in Health Insurance Portability and Accountability Act (HIPAA)
  3. Detail-oriented; able to work accurately and efficiently in a fast-paced environment.
  4. Friendly, reliable, and professional both in behavior and appearance.
  5. Ability to establish and maintain effective working relationships with other employees, individuals seeking assistance and the general public.
  6. Knowledge of medical terminology preferred.
  7. Experience with electronic health records preferred.

Principle Responsibilities and Duties:
  1. Performs all electronic health record functions/duties:

a. Utilizes electronic health record system for inquiry purposes, enters and sends data.
b. Scan and index documents into electronic health record system.
  1. Chart Flow: (As needed)
    1. Pull charts as requested and re-file.
    2. Maintain non-computerized records of patient data in good order, as needed.
    3. Assist in retrieval of paper charts not found in onsite storage, as needed.
  1. Correspondence:
    1. Act as the receiving agent for all correspondence requests for records and for DTA forms or related papers.
    2. Maintain records of received and distributed information (i.e., in-out).
    3. Maintain orderly files of received information.
    4. Correspondence will be processed in a timely manner (7 to 10 business days from date of receipt).
    5. Copy portions of patient chart as needed for record requests.
    6. Assist in procedures for billing persons requesting extra or special copies.
    7. Appropriately refer special information requests to providers, with chart as needed.
    8. Notify providers of timelines.
    9. Pull / prepare patient records for next day appointments (As needed). Assist in pulling charts needed for copying or other patient information. Locate missing charts no later than end of shift.
    10. Act as notifying agent for patients needing to return or pick up copies of documents (not responsible for missed appointments, changing appointments, etc.)
    11. Patient contacts to be noted in EHR.
    12. Repair worn charts (If needed).
    13. Responsible for monitoring/reviewing of archived charts in storage.
  1. Miscellaneous Duties:
    1. Maintain strict standards of confidentiality and privacy with regard to all patient records and correspondence.
    2. Assist in chart reviews for completeness of record or tracking purposes.
    3. Meet as needed with other staff to improve record-keeping and correspondence systems.

This position also requires viewing a CRT, knowledge of a keyboard, the ability to use a computer, and work at a computer workstation. May require rotation with other medical records personnel to cover other sites
From time to time, this position requires the ability to work extended hours.
Salary range $19.23-24 and hr
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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