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Records Coordinator Jobs in Springfield, MA (NOW HIRING)

Trinity Health

Medical Records Clerk

Hartford, CT · On-site

$16.25 - $20/hr

Maintains neat and accurate storage of all medical records per established protocols; provides and/or delivers records to authorized hospital staff; retrieve and route medical records to the ...

COMPASSUS

Hospice Team Coordinator

Hartford, CT

S/he maintains accurate records and facilitates communication and collaboration among team members ... Facilitates coordination among members of the interdisciplinary team (IDT) to ensure a holistic ...

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Records Coordinator information

See Springfield, MA salary details

$10

$21

$35

How much do records coordinator jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for records coordinator in Springfield, MA is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.81 per hour, depending on experience, location, and employer.

What is a records coordinator?

Records Coordinators are professionals responsible for organizing, maintaining, and securing a company’s physical and electronic records. They ensure that documents are accurately filed, easily retrievable, and comply with legal and organizational retention policies. Records Coordinators may also manage records destruction schedules, support audits, and help implement document management systems. Their role is crucial for efficient information management and regulatory compliance within an organization.

What are the key skills and qualifications needed to thrive as a records coordinator, and why are they important?

To thrive as a Records Coordinator, you need strong organizational skills, attention to detail, and familiarity with records management principles, often supported by a degree in business administration or a related field. Proficiency in document management systems (DMS), electronic filing software, and sometimes knowledge of compliance frameworks like HIPAA or GDPR is typically required. Excellent communication, discretion, and the ability to multitask are valuable soft skills in this role. These competencies ensure accurate recordkeeping, legal compliance, and efficient retrieval of information essential for organizational operations.

What are some common challenges faced by records coordinators and how can they be addressed?

Records Coordinators often encounter challenges such as managing large volumes of documents, ensuring compliance with retention policies, and maintaining the accuracy and security of records. Staying organized and utilizing electronic records management systems can help streamline workflows and minimize errors. Regular training on regulatory requirements and close collaboration with other departments—such as legal, IT, and compliance—also ensures that records are properly maintained and accessible when needed.

What is the difference between Records Coordinator vs Data Entry Clerk?

AspectRecords CoordinatorData Entry Clerk
Required CredentialsHigh school diploma; some roles may prefer certifications in records managementHigh school diploma or equivalent; no specialized certifications typically required
Work EnvironmentOffice settings, healthcare, legal, or corporate environmentsOffice or administrative settings, often in various industries
Employer & Industry UsageUsed in healthcare, legal, government, and corporate sectors for managing recordsCommon across industries for inputting and maintaining data

The main difference is that Records Coordinators manage and organize records, ensuring compliance and accessibility, while Data Entry Clerks focus on inputting data accurately into systems. Records Coordinators typically handle more complex record management tasks, whereas Data Entry Clerks primarily perform data input duties. Both roles are essential in maintaining organizational data integrity but differ in scope and responsibilities.

What are the most commonly searched types of Records jobs in Springfield, MA?

The most popular types of Records jobs in Springfield, MA are:

What job categories do people searching Records Coordinator jobs in Springfield, MA look for?

The top searched job categories for Records Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Records Coordinator jobs?

Cities near Springfield, MA with the most Records Coordinator job openings:

Records Coordinator jobs near you
Infographic showing various Records Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,712 per year, or $22.5 per hour.

Medical Records Coordinator

Caring Health Center Inc

Springfield, MA • On-site

$17.75 - $23/hr

Full-time

Re-posted 19 days ago

Caring Health Center rating

4.9

Company rating: 4.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Reports to:          Chief Clinical Officer

Salary/Status:      Non-Exempt

Department:       Front Office

Hours                  40hrs/week 8:30am-5pm, At least once weekly up to 6pm, including

                           one Saturday rotation every month. 

Minimum Requirements:

  1. High school diploma.
  2. Knowledge in Health Insurance Portability and Accountability Act (HIPAA)
  3. Detail-oriented; able to work accurately and efficiently in a fast-paced environment.
  4. Friendly, reliable, and professional both in behavior and appearance.
  5. Ability to establish and maintain effective working relationships with other employees, individuals seeking assistance and the general public.
  6. Knowledge of medical terminology preferred.
  7. Experience with electronic health records preferred.

Principle Responsibilities and Duties:

  1. Performs all electronic health record functions/duties:

             a.   Utilizes electronic health record system for inquiry purposes, enters and sends data.

             b.   Scan and index documents into electronic health record system.

  1. Chart Flow: (As needed)
    1. Pull charts as requested and re-file.
    2. Maintain non-computerized records of patient data in good order, as needed.
    3. Assist in retrieval of paper charts not found in onsite storage, as needed.
  1. Correspondence:
    1. Act as the receiving agent for all correspondence requests for records and for DTA forms or related papers.
    2. Maintain records of received and distributed information (i.e., in-out).
    3. Maintain orderly files of received information.
    4. Correspondence will be processed in a timely manner (7 to 10 business days from date of receipt).
    5. Copy portions of patient chart as needed for record requests.
    6. Assist in procedures for billing persons requesting extra or special copies.
    7. Appropriately refer special information requests to providers, with chart as needed.
    8. Notify providers of timelines.
    9. Pull / prepare patient records for next day appointments (As needed).  Assist in pulling charts needed for copying or other patient information.  Locate missing charts no later than end of shift.
    10. Act as notifying agent for patients needing to return or pick up copies of documents (not responsible for missed appointments, changing appointments, etc.)
    11. Patient contacts to be noted in EHR.
    12. Repair worn charts (If needed).
    13. Responsible for monitoring/reviewing of archived charts in storage.
  1. Miscellaneous Duties:
    1. Maintain strict standards of confidentiality and privacy with regard to all patient records and correspondence.
    2. Assist in chart reviews for completeness of record or tracking purposes.
    3. Meet as needed with other staff to improve record-keeping and correspondence systems.

This position also requires viewing a CRT, knowledge of a keyboard, the ability to use a computer, and work at a computer workstation.  May require rotation with other medical records personnel to cover other sites

From time to time, this position requires the ability to work extended hours.

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