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Rma Coordinator Jobs in Springfield, MA (NOW HIRING)

Niagara Bottling, LLC

Warehouse Associate

Bloomfield, CT · On-site

$16 - $19/hr

Processes RMA's * Consolidates finished goods storage for maximum storage capabilities * Identifies ... Coordinates preload activities including inspecting trailers to ensure all loads are completed on ...

Niagara Bottling

Warehouse Associate

Bloomfield, CT · On-site

$16 - $19/hr

Processes RMA's * Consolidates finished goods storage for maximum storage capabilities * Identifies ... Coordinates preload activities including inspecting trailers to ensure all loads are completed on ...

Niagara Bottling LLC

Warehouse Associate

Bloomfield, CT

$16 - $19/hr

Processes RMA's * Consolidates finished goods storage for maximum storage capabilities * Identifies ... Coordinates preload activities including inspecting trailers to ensure all loads are completed on ...

Connecticut Children's

Purchasing Assistant

East Hartford, CT · On-site

$18.75 - $24/hr

... coordination. * Familiarity with ERP systems such as Lawson, Oracle, or similar platforms for ... Basic knowledge of product recall processes (e.g., RASMAS) and return material authorization (RMA ...

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Rma Coordinator information

See Springfield, MA salary details

$26.9K

$57.7K

$101.1K

How much do rma coordinator jobs pay per year?

As of Sep 3, 2026, the average yearly pay for rma coordinator in Springfield, MA is $57,666.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $69,300.00 per year, depending on experience, location, and employer.

What does an RMA Coordinator do?

An RMA (Return Merchandise Authorization) Coordinator is responsible for handling product returns, processing return requests, and ensuring compliance with company policies. They communicate with customers, vendors, and internal teams to facilitate replacements, refunds, or repairs. Additionally, they maintain records, track returned products, and ensure timely resolutions to improve customer satisfaction. Strong attention to detail and problem-solving skills are essential for success in this role.

What does a typical day look like for an RMA Coordinator?

A typical day for an RMA Coordinator involves reviewing and processing return requests, updating inventory records, and coordinating with both customers and internal departments such as logistics, quality assurance, and customer service. You'll communicate regularly to resolve issues, track shipping statuses, and ensure all documentation is complete and compliant. Many RMA Coordinators also investigate root causes for returns and contribute ideas for process improvements. The role is dynamic and often fast-paced, requiring you to juggle multiple tasks while maintaining high accuracy and customer satisfaction.

What are the key skills and qualifications needed to thrive as an RMA Coordinator?

To thrive as an RMA Coordinator, you need strong organizational skills, attention to detail, and knowledge of return material authorization (RMA) processes, often backed by experience in logistics or supply chain management. Familiarity with ERP systems like SAP or Oracle, as well as proficiency in spreadsheet software, is highly valued in this role. Excellent communication, problem-solving ability, and a customer-service mindset help you stand out. These skills ensure timely, accurate processing of returned materials and facilitate effective coordination between customers, vendors, and internal teams.

Is care coordination a stressful job?

Care coordination roles, including RMA Coordinators, can be stressful due to managing multiple cases, deadlines, and communication with healthcare providers and patients. The level of stress varies based on workload, organizational support, and experience, but strong organizational and communication skills help manage job demands effectively.

What is a RMA coordinator?

A RMA (Return Merchandise Authorization) coordinator manages the process of handling product returns, repairs, and exchanges for a company. They coordinate with customers, suppliers, and internal teams to ensure returns are processed efficiently, often using tracking systems and maintaining detailed records.

What are the most commonly searched types of Rma jobs in Springfield, MA?

The most popular types of Rma jobs in Springfield, MA are:

What are popular job titles related to Rma Coordinator jobs in Springfield, MA?

For Rma Coordinator jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Rma Coordinator jobs in Springfield, MA look for?

The top searched job categories for Rma Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Rma Coordinator jobs?

Cities near Springfield, MA with the most Rma Coordinator job openings:

Rma Coordinator jobs near you
Infographic showing various Rma Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $57,666 per year, or $27.7 per hour.

CARE COORDINATOR - FULL-TIME

InterCommunity Health Care

South Windsor, CT • On-site

$18.75 - $25.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description

We Did It Again!

InterCommunity is a 2025 Healthcare Top Workplaces Winner!


VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS - including 2025!


Join a Mission That Matters


InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone - regardless of life situation or ability to pay.


We offer same-day primary care and a wide range of behavioral health services across our community health centers in:


 281 Main St., East Hartford

 40 Coventry St., Hartford

 828 Sullivan Ave., South Windsor


Our Addiction Services Division provides a full continuum of care, including:

  • Primary care integration
  • Residential detox and treatment
  • Outpatient mental health and substance use services for adults and children
  • Intensive outpatient programs
  • Employment and community support
  • Mobile crisis evaluations
  • Judicial support services
  • Social rehabilitation

Why Work With Us?


At InterCommunity, we believe your well-being matters - at work and beyond. That's why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.


All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.


Our Benefits Include:

  • Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
  • Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
  • Voluntary vision coverage.
  • Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
  • Supplemental Life Insurance available.
  • 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
  • Career advancement opportunities in a supportive, mission-driven environment.

Summary:


We are seeking a dedicated and knowledgeable Care Coordinator to join our primary care team. The ideal candidate will have a medical background and a thorough understanding of healthcare practices. This role will primarily focus on coordinating referrals between primary and specialty care, including imaging, procedures, and transportation services, ensuring our patients receive seamless, comprehensive care.


Essential Duties & Responsibilities:

  • Schedule patient appointments and coordinate referrals to specialists including imaging services, ensuring timely follow-up and completion of all referrals.  
  • Arrange transportation for patients who require assistance getting to their appointments.  
  • Facilitate communication and care by providing correspondence to patients, specialists, and other healthcare providers as needed.  
  • Obtain prior authorizations for imaging, medications, and other services, ensuring that all documentation is completed accurately.  
  • Document referrals, tracking patient progress and outcomes, and ensuring that all patients receive the necessary support.  
  • Communicate regularly with patients to explain their care plans and address any questions or concerns, promoting patient engagement and understanding.  
  • Participate in agency-sponsored in-services, workshops, conferences, and meetings to enhance professional skills and stay informed about current medical practices and trends.  
  • Perform essential medical assistant duties, including rooming patients, taking vital signs, updating electronic medical records, conducting phlebotomy, and performing point-of-care testing as needed.  
  • Assist at the front desk as required, which includes answering phones, checking patients in and out, and scanning/indexing documents.

*All agency staff are required to attend all mandatory department/agency meetings and trainings*  


Schedule:


Monday - Friday, 8:00 AM - 4:30 PM

Requirements

Education &/Or Experience:

  • Strong organizational and communication skills
  • Ability to work well in a team-oriented environment.
  • Knowledge of medical terminology, procedures, and medications
  • Proficiency in using electronic medical records and other healthcare software.
  • Commitment to continuous learning and professional development.
  • High school diploma or equivalent.
  • Completing a medical assistant program (CCMA, RMA) is preferred.
  • At least 1-2 years of experience working in a medical setting.

Apply