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Medical Records Jobs in Springfield, MA (NOW HIRING)

Medical Records Specialist Position Overview We are seeking a detail-oriented Medical Records Specialist to provide complex administrative support and manage critical document retrieval processes.

Medical Record Creation for new patients in EMR and Workflow Management Tool. * Request missing information or documents from referring physician office. * Working the inbound fax queue. Skills

Pull their medical records, or take a new patient history * Answer the phone and schedule appointments or answer patient questions * Maintain comprehensive medical records, as needed, * Responsible ...

Pull their medical records, or take a new patient history * Answer the phone and schedule appointments or answer patient questions * Maintain comprehensive medical records, as needed, * Responsible ...

Pull their medical records, or take a new patient history * Answer the phone and schedule appointments or answer patient questions * Maintain comprehensive medical records, as needed, * Responsible ...

Medical Secretary

Hartford, CT · On-site

$19.25 - $23.25/hr

You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...

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Medical Records information

See Springfield, MA salary details

$12

$18

$24

How much do medical records jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for medical records in Springfield, MA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $19.42 per hour, depending on experience, location, and employer.

What is the difference between Medical Records vs Medical Coding Specialist?

AspectMedical RecordsMedical Coding Specialist
CredentialsHigh school diploma or equivalent; some roles require certification in health information managementCertification in medical coding (e.g., CPC, CCS) often required
Work EnvironmentHospitals, clinics, healthcare offices, health information departmentsHealthcare facilities, insurance companies, billing services
Job FocusManaging, organizing, and maintaining patient health recordsTranslating medical diagnoses and procedures into standardized codes for billing and insurance

Medical Records professionals focus on maintaining and managing patient health information, ensuring accuracy and confidentiality. Medical Coding Specialists interpret medical documentation to assign appropriate codes for billing and insurance purposes. While both roles work within healthcare settings, their primary functions differ: one manages records, the other translates medical data into codes.

How long does it take to become a medical records specialist?

Becoming a medical records specialist typically requires completing a postsecondary certificate program or an associate degree, which can take from several months up to two years. Gaining proficiency in medical coding, health information management, and familiarity with electronic health record systems is essential for entry into the field.

What are some common challenges faced by professionals working in Medical Records, and how can they be managed?

Professionals in Medical Records often encounter challenges such as handling large volumes of sensitive data, staying updated with ever-changing privacy regulations like HIPAA, and accurately managing electronic health records (EHRs). Managing these challenges requires strong attention to detail, ongoing training in compliance and EHR software, and effective communication with healthcare providers to resolve discrepancies. Collaborating closely with clinical staff and IT departments also helps ensure records are accurate and securely maintained.

What are the key skills and qualifications needed to thrive as a Medical Records Specialist, and why are they important?

To thrive as a Medical Records Specialist, you need a solid understanding of health information management, attention to detail, and knowledge of medical terminology, typically supported by a relevant certification such as RHIT or RHIA. Familiarity with electronic health record (EHR) systems, coding software (ICD-10, CPT), and HIPAA compliance is essential. Strong organizational skills, discretion, and effective communication help ensure accuracy and confidentiality. These skills are crucial for maintaining accurate patient records, ensuring legal compliance, and supporting efficient healthcare operations.

Is medical records a good career?

A career in medical records involves managing patient information, ensuring accuracy, confidentiality, and compliance with healthcare regulations. It offers stable employment opportunities, often requires attention to detail and familiarity with electronic health record systems, and can lead to advancement in healthcare administration. Overall, it is considered a reliable and growing field within healthcare professions.

How much can you make in medical records?

Medical records professionals, such as health information technicians, typically earn a median annual salary of around $45,000 to $50,000, with experienced workers or those in specialized roles earning higher. Salaries vary based on location, experience, certifications, and the work setting, such as hospitals or clinics. Many roles require familiarity with electronic health record (EHR) systems and relevant certifications like RHIT or RHIA.

How do you get a job in medical records?

To get a job in medical records, candidates typically need a high school diploma or equivalent, with some roles requiring postsecondary education or certification in health information management. Relevant skills include attention to detail, knowledge of electronic health record (EHR) systems, and understanding of healthcare privacy laws such as HIPAA. Gaining experience through internships or entry-level positions can also improve job prospects.

What are medical records?

Medical records are comprehensive documents that contain a patient's health history, diagnoses, treatments, medications, test results, and other essential clinical information. They are maintained by healthcare providers to ensure accurate and up-to-date tracking of a patient's medical care. Medical records are crucial for continuity of care, legal compliance, and insurance purposes, and they can be stored in paper format or electronically as Electronic Health Records (EHRs).
What are the most commonly searched types of Medical Records jobs in Springfield, MA? The most popular types of Medical Records jobs in Springfield, MA are:
What are popular job titles related to Medical Records jobs in Springfield, MA? For Medical Records jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Medical Records jobs in Springfield, MA look for? The top searched job categories for Medical Records jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Medical Records jobs? Cities near Springfield, MA with the most Medical Records job openings:
Infographic showing various Medical Records job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,611 per year, or $18.1 per hour.
Medical Records Coordinator

Medical Records Coordinator

Caring Health Center, Inc.

Springfield, MA • On-site

$19.23 - $24/hr

Full-time

Posted 6 days ago

New


Caring Health Center rating

4.9

Company rating: 4.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Reports to: Chief Clinical Officer
Salary/Status: Non-Exempt
Department: Front Office
Hours 40hrs/week 8:30am-5pm, At least once weekly up to 6pm, including
one Saturday rotation every month.
Minimum Requirements:
  1. High school diploma.
  2. Knowledge in Health Insurance Portability and Accountability Act (HIPAA)
  3. Detail-oriented; able to work accurately and efficiently in a fast-paced environment.
  4. Friendly, reliable, and professional both in behavior and appearance.
  5. Ability to establish and maintain effective working relationships with other employees, individuals seeking assistance and the general public.
  6. Knowledge of medical terminology preferred.
  7. Experience with electronic health records preferred.

Principle Responsibilities and Duties:
  1. Performs all electronic health record functions/duties:

a. Utilizes electronic health record system for inquiry purposes, enters and sends data.
b. Scan and index documents into electronic health record system.
  1. Chart Flow: (As needed)
    1. Pull charts as requested and re-file.
    2. Maintain non-computerized records of patient data in good order, as needed.
    3. Assist in retrieval of paper charts not found in onsite storage, as needed.
  1. Correspondence:
    1. Act as the receiving agent for all correspondence requests for records and for DTA forms or related papers.
    2. Maintain records of received and distributed information (i.e., in-out).
    3. Maintain orderly files of received information.
    4. Correspondence will be processed in a timely manner (7 to 10 business days from date of receipt).
    5. Copy portions of patient chart as needed for record requests.
    6. Assist in procedures for billing persons requesting extra or special copies.
    7. Appropriately refer special information requests to providers, with chart as needed.
    8. Notify providers of timelines.
    9. Pull / prepare patient records for next day appointments (As needed). Assist in pulling charts needed for copying or other patient information. Locate missing charts no later than end of shift.
    10. Act as notifying agent for patients needing to return or pick up copies of documents (not responsible for missed appointments, changing appointments, etc.)
    11. Patient contacts to be noted in EHR.
    12. Repair worn charts (If needed).
    13. Responsible for monitoring/reviewing of archived charts in storage.
  1. Miscellaneous Duties:
    1. Maintain strict standards of confidentiality and privacy with regard to all patient records and correspondence.
    2. Assist in chart reviews for completeness of record or tracking purposes.
    3. Meet as needed with other staff to improve record-keeping and correspondence systems.

This position also requires viewing a CRT, knowledge of a keyboard, the ability to use a computer, and work at a computer workstation. May require rotation with other medical records personnel to cover other sites
From time to time, this position requires the ability to work extended hours.
Salary range $19.23-24 and hr
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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