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Reception Manager Jobs in Indiana (NOW HIRING)

Lennar

Office Manager

Carmel, IN · On-site

We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building

Lennar Homes

Office Manager

Carmel, IN

We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building

New

Lennar

Office Manager

Carmel, IN · On-site

We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building

Northview Church

Receptionist

Carmel, IN · On-site

$15.75 - $20.75/hr

Purpose of the Role The Receptionist's primary responsibility is to answer the phone and greet all incoming visitors and assure they are directed to the appropriate person. This position is a

Northview Church

Receptionist

Carmel, IN

$15.50 - $20.50/hr

Purpose of the Role The Receptionist's primary responsibility is to answer the phone and greet all incoming visitors and assure they are directed to the appropriate person. This position is a

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Reception Manager information

See Indiana salary details

$10.5K

$58.3K

$84.2K

How much do reception manager jobs pay per year?

As of May 31, 2026, the average yearly pay for reception manager in Indiana is $58,283.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Reception Manager, and why are they important?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a Reception Manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What are Reception Managers?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the most commonly searched types of Reception jobs in Indiana? The most popular types of Reception jobs in Indiana are:
What are popular job titles related to Reception Manager jobs in Indiana? For Reception Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Reception Manager jobs in Indiana look for? The top searched job categories for Reception Manager jobs in Indiana are:
What cities in Indiana are hiring for Reception Manager jobs? Cities in Indiana with the most Reception Manager job openings:
Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Indiana as of May 2026, with employment types broken down into 11% Internship, 22% As Needed, 45% Full Time, and 22% Part Time. Highlights an 46% Physical, and 54% Hybrid job distribution, with an average salary of $58,283 per year, or $28 per hour.

Guest Service Manager

Holiday Inn Express Carmel Westfield

Carmel, IN

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Position: Guest Services Manager 

Reports To: 

Position Summary: The Guest Service Manager will lead the front office team in providing warm, personalized service that leaves a lasting impression. This role requires a hands-on leader with a passion for hospitality, strong problem-solving skills, and the ability to create a welcoming environment for guests and associates alike. Oversee front desk operations, guest satisfaction, and team performance, ensuring that every interaction reflects Ivy Hospitality’s commitment to excellence.

Pay Range: [Enter hourly or salary range] based on experience and qualifications

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lead and inspire the front office team to deliver seamless check-in, check-out, and overall guest experiences with warmth and professionalism.
  • Act as the primary point of contact for guest concerns, resolving issues efficiently and ensuring complete satisfaction.
  • Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality, maintain eye contact, and present a polished, professional appearance.
  • Manage daily front desk operations, including reservations, room assignments, and guest requests.
  • Monitor hotel occupancy, rates, and revenue management strategies, collaborating with sales and revenue teams as needed.
  • Train, coach, and develop front desk associates, ensuring they are equipped to handle guest interactions confidently.
  • Conduct daily team huddles to review service expectations, performance goals, and upcoming hotel events.
  • Oversee front desk cash handling, billing accuracy, and financial reconciliation processes.
  • Ensure compliance with all front office policies, safety procedures, and brand standards.
  • Work closely with housekeeping, maintenance, and food & beverage teams to ensure seamless guest experiences.
  • Identify opportunities to enhance guest satisfaction and implement service improvements.
  • Assist in recruiting, hiring, and onboarding new front office associates.
  • Maintain an organized front office environment, ensuring the lobby and reception areas are clean, inviting, and fully stocked with guest amenities.

Qualifications:

  • Education: High school diploma or equivalent required; hospitality or business management training preferred.
  • Experience: Minimum of 2-3 years of front desk or hotel operations experience, with prior supervisory or management experience preferred.
  • Strong leadership skills with the ability to motivate and develop a team.
  • Excellent verbal and written communication skills, with a passion for guest service.
  • Proficient in hotel property management systems and front office technology.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Ability to handle stressful situations with professionalism and problem-solving skills.
  • This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

Taking Care of You – Our Benefits

At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here’s a look at what we offer to help take care of you and your loved ones:

Health & Wellness

  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)

Financial Security & Peace of Mind

  • Basic Life Insurance & AD&D
  • Voluntary Life Insurance
  • Voluntary Short-Term Disability
  • Voluntary Long-Term Disability
  • Critical Illness, Hospital Indemnity & Accident Plans
  • Pet Insurance
  • Eligible for 401(k) participation after 90 days of full-time employment.

Time to Recharge

  • Paid Time Off (PTO), available as it’s accrued

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Ivy Hospitality participates in E-Verify

In accordance with company policy, Ivy Hospitality does not hire minors; all applicants must be 18 years or older.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

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