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Phone Receptionist Jobs in Indiana (NOW HIRING)

Front Desk Receptionist Front Desk Receptionist Indianapolis, IN Contract Rate: $20/hr on W2 1. Phones - Utilizing excellent customer service, answer agency main phone line via MS Teams in a ...

Receptionist

Jasper, IN · On-site

$14 - $18.50/hr

Front Desk Receptionist Our facility is seeking to hire a dynamic, energetic and exceptional ... Must be customer service oriented and demonstrate good communication and phone skills

Receptionist

Columbus, IN · On-site

$14.75 - $19.25/hr

You'll help with phone calls, scheduling, and light administrative tasks, all while creating a welcoming and organized environment Receptionist Duties and Responsibilities : • Greet visitors • ...

Receptionist

Columbus, IN · On-site

$14.75 - $19.25/hr

You'll help with phone calls, scheduling, and light administrative tasks, all while creating a welcoming and organized environment Receptionist Duties and Responsibilities : • Greet visitors • ...

Receptionist

Jasper, IN · On-site

$14 - $18.50/hr

) Front Desk Receptionist Our facility is seeking to hire a dynamic, energetic and exceptional ... Must be customer service oriented and demonstrate good communication and phone skills

Receptionist

Westfield, IN · On-site

$15 - $20/hr

You'll help with phone calls, scheduling, and light administrative tasks, all while creating a welcoming and organized environment Receptionist Duties and Responsibilities : • Greet visitors • ...

Receptionist

Westfield, IN · On-site

$15 - $20/hr

You'll help with phone calls, scheduling, and light administrative tasks, all while creating a welcoming and organized environment Receptionist Duties and Responsibilities : • Greet visitors • ...

Receptionist

Fort Wayne, IN · On-site

$14.50 - $19/hr

You'll help with phone calls, scheduling, and light administrative tasks, all while creating a welcoming and organized environment Receptionist Duties and Responsibilities : • Greet visitors • ...

Receptionist

Fort Wayne, IN · On-site

$14.50 - $19/hr

You'll help with phone calls, scheduling, and light administrative tasks, all while creating a welcoming and organized environment Receptionist Duties and Responsibilities : • Greet visitors • ...

Receptionist

Indianapolis, IN · On-site

$16 - $18/hr

Receptionist Tom Wood Volkswagen Indianapolis, IN Schedule: Monday - Friday | 7:30 AM - 4:30 PM 1 ... Phone & Communication Management * Answer and direct incoming phone calls promptly and ...

Receptionist

Indianapolis, IN · On-site

$16 - $18/hr

Receptionist Tom Wood Volkswagen Indianapolis, IN Schedule: Monday - Friday | 7:30 AM - 4:30 PM 1 ... Phone & Communication Management * Answer and direct incoming phone calls promptly and ...

Receptionist

Carmel, IN · On-site

$18.05 - $20.90/hr

Manage a multi-line phone system, direct incoming calls accurately, and relay messages in a timely ... Prior experience in a receptionist, front-desk, or administrative support role. * Ability to ...

Receptionist

Indianapolis, IN · On-site

$18 - $19/hr

Receptionist PurposeCare | Indianapolis, IN (Onsite) Be the First Impression of PurposeCare At ... Answering and directing incoming phone calls while providing exceptional customer service.

Receptionist

Indianapolis, IN · On-site

$18 - $19/hr

Receptionist PurposeCare | Indianapolis, IN (Onsite) Be the First Impression of PurposeCare At ... Answering and directing incoming phone calls while providing exceptional customer service.

Receptionist-Part-time

Carmel, IN · On-site

$15.50 - $20.50/hr

... phone calls to the proper residents and staff. * Sort, deliver and collect incoming/outgoing ... Receptionists greet all visitors entering the community, answer questions, ensure visitors sign ...

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Phone Receptionist information

See Indiana salary details

$9

$16

$23

How much do phone receptionist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for phone receptionist in Indiana is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a phone receptionist?

Phone receptionists are professionals responsible for answering incoming calls, directing them to the appropriate departments or individuals, and providing information to callers. They often handle tasks such as taking messages, scheduling appointments, and managing the flow of communication in an office or organization. Phone receptionists play a crucial role in creating a positive first impression for clients and ensuring smooth communication within a business. Their duties may also include basic administrative tasks such as data entry and handling correspondence.

What are the key skills and qualifications needed to thrive as a phone receptionist?

To thrive as a Phone Receptionist, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with multi-line phone systems, scheduling software, and office productivity tools like Microsoft Office is typically required. Outstanding interpersonal skills, patience, and professionalism help create a positive first impression for callers and visitors. These skills are crucial for ensuring efficient call management, accurate information relay, and exceptional customer service in any organization.

What are some common challenges faced by phone receptionists, and how can they be managed effectively?

Phone receptionists often juggle a high volume of calls, manage difficult or upset callers, and handle multiple administrative tasks simultaneously. To manage these challenges, it's important to develop strong organizational skills, remain calm under pressure, and practice active listening. Many offices provide scripts or call-handling guidelines, and supportive teams can help with overflow during peak times. Building proficiency with phone systems and customer service tools also makes the role more manageable and rewarding.

What is the difference between Phone Receptionist vs Front Desk Coordinator?

AspectPhone ReceptionistFront Desk Coordinator
Primary RoleAnswering calls, routing inquiries, and managing phone communicationManaging front desk operations, greeting visitors, and handling administrative tasks
Work EnvironmentCall centers, office reception areasOffice lobbies, corporate reception areas
Required SkillsCommunication, phone etiquette, multitaskingCustomer service, organization, communication

While both roles involve front-facing communication, a Phone Receptionist primarily handles incoming calls and phone-related tasks, whereas a Front Desk Coordinator manages overall front desk operations, including visitor management and administrative duties. Both positions require strong communication skills and are essential for smooth office functioning.

Can a shy person be a phone receptionist?

Yes, a shy person can be a phone receptionist, as the role often involves developing communication skills over time and may include training in customer service. Success depends on comfort with phone interactions and willingness to improve interpersonal skills, which can be supported by experience and practice.
Infographic showing various Phone Receptionist job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $35,262 per year, or $17 per hour.

Receptionist

Netpace

Indianapolis, IN • On-site

$20/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Front Desk Receptionist

Front Desk Receptionist Indianapolis, IN Contract Rate: $20/hr on W2

1. Phones – Utilizing excellent customer service, answer agency main phone line via MS Teams in a courteous and patient manner and transfer to appropriate staff or department using agency contact listing.

2. Phone Log – Calls received will be entered into a log.

3. Voicemails – Check the admin. email inbox for voicemail messages and forward to the appropriate staff or department.

4. Guests/Visitors/Cameras – Greet guests/visitors in a courteous manner, ask to help them and direct to appropriate staff or department. Those looking for Federal Homeland Security/Immigration/Citizenship you will direct them to the downtown location. Watch lobby cameras for foot traffic or suspicious visitors.

5. Contact Listings – Maintain a current contact listing for the agency and important numbers listing.

6. Package Deliveries – Notify appropriate contacts of any FedEx or UPS boxes dropped off at the front desk.

7. Scanning – Back up for assisting with scanning old paper files into an online electronic software system.

8. Administration – Various administrative assistance duties as needed. Training provided for all systems. Knowledge of MS Office recommended.

Skill - Required / Desired - Amount - of Experience

Previous administrative assistant experience with strong written communication skills. - Required - 5 - Years

Previous receptionist experience answering high-volume main phone lines. - Required - 5 - Years

Previous experience in MSTeams for receiving/forwarding calls, as well as for internal/external meetings. Will train, if needed. - Required - 2 - Years

Previous customer service experience in a customer-facing role with strong verbal communication skills. - Required - 2 - Years

Working knowledge of all MS Suite or Office 365 - including data entry and the ability to learn additional software programs as needed. - Required - 2 - Years

High School diploma or equivalent - Required - 4 - Years

Associates degree or administrative assistant certification and/or equivalent work experience. - Highly desired - 2 - Years


Netpace logo

About Netpace

Sourced by ZipRecruiter

Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.

Industry

Professional, scientific, and technical services

Company size

51 - 200 Employees

Headquarters location

San Ramon, CA, US