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Phone Receptionist Jobs (NOW HIRING)

Kernodle Clinic

Phone Receptionist

Burlington, NC

$13.25 - $17.25/hr

Phone Receptionist Full Time Phone Receptionist Position for Busy Multi-Specialist Clinic, located in Burlington, NC. Kernodle Clinic is a respected and progressive multi-specialty group practice ...

Haik Humble Eye Center

Phone Receptionist

West Monroe, LA · On-site

$15.25 - $20/hr

Haik Humble Eye Center is seeking an enthusiastic and professional phone receptionist to join our dedicated and patient-focused group of healthcare professionals. · Promptly answer a high volume of ...

Mid Florida Cancer Centers

Phone Receptionist

Orange City, FL · On-site

$13.75 - $18/hr

Mid Florida Cancer Centers is seeking an experienced phone receptionist. Although, previous experience in medical reception is preferred it is not required as we are willing to teach you the skills ...

Mid Florida Cancer Centers

Phone Receptionist

Orange City, FL · On-site

$13.75 - $18/hr

Mid Florida Cancer Centers is seeking an experienced phone receptionist. Although, previous experience in medical reception is preferred it is not required as we are willing to teach you the skills ...

Kendall Auto Group

Phone Receptionist

Meridian, ID · On-site

$16/hr

We are looking for Receptionists to join our Client Care team. At Kendall, our Customer Care Center ... Communicating with customers and co-workers via phone and email Working conditions are in a call ...

Kendall Automotive Group

Phone Receptionist

Meridian, ID · On-site

$16/hr

We are looking for Receptionists to join our Client Care team. At Kendall, our Customer Care Center ... Communicating with customers and co-workers via phone and email Working conditions are in a call ...

US Heart & Vascular

Phone Receptionist (2464)

Houston, TX · On-site

$13.50 - $17.75/hr

US Heart and Vascular is in need of a full time Receptionist to join our team at Willowbrook Cardiovascular Associates in Houston, TX. Responsibilities: * Registers all new patients at time of check ...

Controlled Force

PHONE REPRESENTATIVE

Batavia, IL · On-site

$20/hr

We are seeking a professional, articulate, and dependable Phone Receptionist to serve as the first point of contact for all incoming and outgoing calls to our office. The ideal candidate will possess ...

Jeffrey L Horstmyer MD PA

Receptionist

Miami, FL · On-site

$17 - $19/hr

We are seeking a professional and compassionate Bilingual Phone Receptionist to join our busy Neurology practice. The ideal candidate will be the first point of contact for our patients and must ...

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Phone Receptionist information

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How much do phone receptionist jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for phone receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Phone Receptionist vs Front Desk Coordinator?

AspectPhone ReceptionistFront Desk Coordinator
Primary RoleAnswering calls, routing inquiries, and managing phone communicationManaging front desk operations, greeting visitors, and handling administrative tasks
Work EnvironmentCall centers, office reception areasOffice lobbies, corporate reception areas
Required SkillsCommunication, phone etiquette, multitaskingCustomer service, organization, communication

While both roles involve front-facing communication, a Phone Receptionist primarily handles incoming calls and phone-related tasks, whereas a Front Desk Coordinator manages overall front desk operations, including visitor management and administrative duties. Both positions require strong communication skills and are essential for smooth office functioning.

What are phone receptionists?

Phone receptionists are professionals responsible for answering incoming calls, directing them to the appropriate departments or individuals, and providing information to callers. They often handle tasks such as taking messages, scheduling appointments, and managing the flow of communication in an office or organization. Phone receptionists play a crucial role in creating a positive first impression for clients and ensuring smooth communication within a business. Their duties may also include basic administrative tasks such as data entry and handling correspondence.

Can a shy person be a receptionist?

A shy person can be a receptionist, as the role often involves greeting visitors, answering phones, and providing information. Success in the position depends on communication skills, professionalism, and the ability to handle interactions comfortably, which can be developed over time with experience and training.

How much do receptionists make?

In North Carolina, receptionists typically earn an average hourly wage of around $13 to $15, which equates to approximately $27,000 to $31,000 annually for full-time work. Salaries can vary based on experience, location, and the industry, with some positions offering additional benefits or opportunities for advancement.

What kind of receptionist pays the most?

Experienced executive receptionists or those working in high-paying industries such as finance, law, or healthcare tend to earn the highest salaries. Skills like advanced communication, organization, and proficiency with office management software can also contribute to higher pay. Salary levels vary based on location, experience, and the complexity of the role.

What are the key skills and qualifications needed to thrive as a Phone Receptionist, and why are they important?

To thrive as a Phone Receptionist, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with multi-line phone systems, scheduling software, and office productivity tools like Microsoft Office is typically required. Outstanding interpersonal skills, patience, and professionalism help create a positive first impression for callers and visitors. These skills are crucial for ensuring efficient call management, accurate information relay, and exceptional customer service in any organization.

What are some common challenges faced by phone receptionists, and how can they be managed effectively?

Phone receptionists often juggle a high volume of calls, manage difficult or upset callers, and handle multiple administrative tasks simultaneously. To manage these challenges, it's important to develop strong organizational skills, remain calm under pressure, and practice active listening. Many offices provide scripts or call-handling guidelines, and supportive teams can help with overflow during peak times. Building proficiency with phone systems and customer service tools also makes the role more manageable and rewarding.

What does a phone receptionist do?

A phone receptionist answers incoming calls, directs callers to the appropriate departments or individuals, and manages messages. They often use phone systems or switchboards and need good communication and organizational skills to handle inquiries efficiently.
More about Phone Receptionist jobs
What cities are hiring for Phone Receptionist jobs? Cities with the most Phone Receptionist job openings:
What states have the most Phone Receptionist jobs? States with the most job openings for Phone Receptionist jobs include:
What job categories do people searching Phone Receptionist jobs look for? The top searched job categories for Phone Receptionist jobs are:
Phone Receptionist jobs near you
Infographic showing various Phone Receptionist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.
Phone Receptionist

Phone Receptionist

Kernodle Clinic

Burlington, NC

$13.25 - $17.25/hr

Full-time

Posted 12 days ago

Kernodle Clinic rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Phone Receptionist

Full Time Phone Receptionist Position for Busy Multi-Specialist Clinic, located in Burlington, NC.
Kernodle Clinic is a respected and progressive multi-specialty group practice with Clinics in Burlington, Mebane and Elon. We are a community leader that offers challenging and rewarding opportunities for our employees. Kernodle Clinic is a multi-specialty practice with more than 100 providers located just off I-40/I-85. Burlington is accessible as a day trip to NC mountains and beaches. Ample recreational activities, shopping, and easy access to metros (Greensboro, Raleigh and Durham) are unique to Burlington.

We are currently seeking patient-focused individuals for a Phone Receptionist position in our Internal Medicine Department. This position would be located at our Burlington Kernodle Clinic location. All candidates must have exceptional customer service, computer experience, medical knowledge, multi-tasking skills and be able to provide a friendly and welcoming environment to our patient population. Experience preferred, but not required. EPIC experience a plus, but not required. Schedule would be Monday thru Friday, 8:00 – 5:00 p.m.

Job Type: Full-time
Duties Include, but not limited to the following:
  • Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Ensure proper patient documentation has been received and is available.
  • Check in patient upon arrival. Double identify correct patient information in EPIC. Verify patient demographic data. Collect documentation for demographic changes and forward to team lead or supervisor. Accurately identify the appropriate account/verify check in sheet for patient visit.
  • Schedules appointments, always double identifying the patient and verifying demographic information.
  • Ensure that necessary signatures are obtained on release and assignment forms.
  • Check out patient. Make return appointments by scheduling into the correct appointment type, entering the primary care physician or referring physician, and scheduling tests / procedures as directed.
  • Answer telephone, take and deliver messages to physicians, nurses, and others. Report obtained medical information from patients and referring physicians accurately, completely, and timely. Disseminate messages according to practice communication standards.

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