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Phone Receptionist Jobs (NOW HIRING)

Elite Lawn care

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Phone Receptionist/ Sales Representative - Lawn & Landscape

Las Vegas, NV · On-site

$18 - $22/hr

In this role, you'll be the first voice our potential customers hear -- following up on inbound leads that come in via email, quickly reaching out by phone, and closing the sale. If you love talking ...

Greater Orlando Orthopedic Group

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Phones/Front Desk Busy Orthopedic Practice

Orlando, FL · On-site

Busy orthopedic office looking for a full-time phone receptionist, and full time Front Desk. Medical office experience a plus! Some traveling to our Oviedo office will be required. Company ...

Greater Orlando Orthopedic Group

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Phones/Front Desk Busy Orthopedic Practice

Orlando, FL · On-site

$14 - $18/hr

Busy orthopedic office looking for a full-time phone receptionist, and full time Front Desk. Medical office experience a plus! Some traveling to our Oviedo office will be required. Company ...

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Phone Receptionist information

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How much do phone receptionist jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for phone receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Phone Receptionist vs Front Desk Coordinator?

AspectPhone ReceptionistFront Desk Coordinator
Primary RoleAnswering calls, routing inquiries, and managing phone communicationManaging front desk operations, greeting visitors, and handling administrative tasks
Work EnvironmentCall centers, office reception areasOffice lobbies, corporate reception areas
Required SkillsCommunication, phone etiquette, multitaskingCustomer service, organization, communication

While both roles involve front-facing communication, a Phone Receptionist primarily handles incoming calls and phone-related tasks, whereas a Front Desk Coordinator manages overall front desk operations, including visitor management and administrative duties. Both positions require strong communication skills and are essential for smooth office functioning.

What are phone receptionists?

Phone receptionists are professionals responsible for answering incoming calls, directing them to the appropriate departments or individuals, and providing information to callers. They often handle tasks such as taking messages, scheduling appointments, and managing the flow of communication in an office or organization. Phone receptionists play a crucial role in creating a positive first impression for clients and ensuring smooth communication within a business. Their duties may also include basic administrative tasks such as data entry and handling correspondence.

Can a shy person be a receptionist?

A shy person can be a receptionist, as the role often involves greeting visitors, answering phones, and providing information. Success in the position depends on communication skills, professionalism, and the ability to handle interactions comfortably, which can be developed over time with experience and training.

How much do receptionists make?

In North Carolina, receptionists typically earn an average hourly wage of around $13 to $15, which equates to approximately $27,000 to $31,000 annually for full-time work. Salaries can vary based on experience, location, and the industry, with some positions offering additional benefits or opportunities for advancement.

What kind of receptionist pays the most?

Experienced executive receptionists or those working in high-paying industries such as finance, law, or healthcare tend to earn the highest salaries. Skills like advanced communication, organization, and proficiency with office management software can also contribute to higher pay. Salary levels vary based on location, experience, and the complexity of the role.

What are the key skills and qualifications needed to thrive as a Phone Receptionist, and why are they important?

To thrive as a Phone Receptionist, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with multi-line phone systems, scheduling software, and office productivity tools like Microsoft Office is typically required. Outstanding interpersonal skills, patience, and professionalism help create a positive first impression for callers and visitors. These skills are crucial for ensuring efficient call management, accurate information relay, and exceptional customer service in any organization.

What are some common challenges faced by phone receptionists, and how can they be managed effectively?

Phone receptionists often juggle a high volume of calls, manage difficult or upset callers, and handle multiple administrative tasks simultaneously. To manage these challenges, it's important to develop strong organizational skills, remain calm under pressure, and practice active listening. Many offices provide scripts or call-handling guidelines, and supportive teams can help with overflow during peak times. Building proficiency with phone systems and customer service tools also makes the role more manageable and rewarding.

What does a phone receptionist do?

A phone receptionist answers incoming calls, directs callers to the appropriate departments or individuals, and manages messages. They often use phone systems or switchboards and need good communication and organizational skills to handle inquiries efficiently.
More about Phone Receptionist jobs
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Phone Receptionist jobs near you
Infographic showing various Phone Receptionist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Medical Receptionist - Continuity Care Clinic

Landmark Physician Office Services

Woonsocket, RI • On-site

$15.75 - $19.25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview
At Landmark Physician Office Services, our dedicated team of professionals is committed to our core values of quality, compassion, and community. Affiliated with Landmark Medical Center, Landmark Physician Office Services is actively seeking new members to join its award-winning team!
Responsibilities
The Medical Office Receptionist position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Receptionist may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
1. Six (6) month's experience in an outpatient setting as a Medical Office Receptionist/Representative preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or six (6) months experience as a phone receptionist, health information associate or equivalent.
2. High School diploma or equivalent.
3. Excellent interpersonal, organizational and customer service skills are essential.
4. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.
5. Familiarity with an electronic practice management system is preferred.
6. Experience with multi-line phones/ACD phones preferred.
7. Medical terminology preferred.
#LI-DQ1
Employment Status
Temporary
Shift
Days
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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