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Phone Receptionist Jobs (NOW HIRING)

PHONE REPRESENTATIVE

Batavia, IL ยท On-site

$20/hr

We are seeking a professional, articulate, and dependable Phone Receptionist to serve as the first point of contact for all incoming and outgoing calls to our office. The ideal candidate will possess ...

Receptionist

Miami, FL ยท On-site

$19 - $21/hr

We are seeking a professional and compassionate Bilingual Phone Receptionist to join our busy Neurology practice. The ideal candidate will be the first point of contact for our patients and must ...

Medical Receptionist

Clovis, CA ยท On-site

$24/hr

Provides phone receptionist support by answering calls and making appointments as needed. * Contacts and confirms patient upcoming appointments as needed. * Advises and greets pharmaceutical reps as ...

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Phones/Front Desk Busy Orthopedic Practice

Orlando, FL ยท On-site

$14 - $18/hr

Busy orthopedic office looking for a full-time phone receptionist, and full time Front Desk. Medical office experience a plus! Some traveling to our Oviedo office will be required. Company ...

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Phones/Front Desk Busy Orthopedic Practice

Orlando, FL ยท On-site

$14 - $18/hr

Busy orthopedic office looking for a full-time phone receptionist, and full time Front Desk. Medical office experience a plus! Some traveling to our Oviedo office will be required. Company ...

Showing results 21-40

Phone Receptionist information

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$9

$17

$24

How much do phone receptionist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for phone receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Phone Receptionist vs Front Desk Coordinator?

AspectPhone ReceptionistFront Desk Coordinator
Primary RoleAnswering calls, routing inquiries, and managing phone communicationManaging front desk operations, greeting visitors, and handling administrative tasks
Work EnvironmentCall centers, office reception areasOffice lobbies, corporate reception areas
Required SkillsCommunication, phone etiquette, multitaskingCustomer service, organization, communication

While both roles involve front-facing communication, a Phone Receptionist primarily handles incoming calls and phone-related tasks, whereas a Front Desk Coordinator manages overall front desk operations, including visitor management and administrative duties. Both positions require strong communication skills and are essential for smooth office functioning.

What is a phone receptionist?

Phone receptionists are professionals responsible for answering incoming calls, directing them to the appropriate departments or individuals, and providing information to callers. They often handle tasks such as taking messages, scheduling appointments, and managing the flow of communication in an office or organization. Phone receptionists play a crucial role in creating a positive first impression for clients and ensuring smooth communication within a business. Their duties may also include basic administrative tasks such as data entry and handling correspondence.

Can a shy person be a phone receptionist?

Yes, a shy person can be a phone receptionist, as the role often involves developing communication skills over time and may include training in customer service. Success depends on comfort with phone interactions and willingness to improve interpersonal skills, which can be supported by experience and practice.

What are the key skills and qualifications needed to thrive as a phone receptionist?

To thrive as a Phone Receptionist, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with multi-line phone systems, scheduling software, and office productivity tools like Microsoft Office is typically required. Outstanding interpersonal skills, patience, and professionalism help create a positive first impression for callers and visitors. These skills are crucial for ensuring efficient call management, accurate information relay, and exceptional customer service in any organization.

What are some common challenges faced by phone receptionists, and how can they be managed effectively?

Phone receptionists often juggle a high volume of calls, manage difficult or upset callers, and handle multiple administrative tasks simultaneously. To manage these challenges, it's important to develop strong organizational skills, remain calm under pressure, and practice active listening. Many offices provide scripts or call-handling guidelines, and supportive teams can help with overflow during peak times. Building proficiency with phone systems and customer service tools also makes the role more manageable and rewarding.
More about Phone Receptionist jobs
What cities are hiring for Phone Receptionist jobs? Cities with the most Phone Receptionist job openings:
What states have the most Phone Receptionist jobs? States with the most job openings for Phone Receptionist jobs include:
Infographic showing various Phone Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

PHONE REPRESENTATIVE

Controlled Force

Batavia, IL โ€ข On-site

$20/hr

Full-time

PTO

Re-posted 28 days ago


Job description

Job Title: Phone Representative

Location: 335 N River Street Suite 200, Batavia IL, 60510

Job Type: Full-Time, In-Office Only (No Remote)

Reports To: Office Manager / HR Department

Position Summary:

We are seeking a professional, articulate, and dependable Phone Receptionist to serve as the first point of contact for all incoming and outgoing calls to our office. The ideal candidate will possess a clear speaking voice, strong interpersonal skills, and demonstrate proficiency in Microsoft Office tools. This is an in-office only position—remote work is not permitted.

Key Responsibilities:

- Contact customers via phone, email and forward company training materials and training events

- Track and confirm customers receipt of information and or attendance

- Professional and comfortable with speaking on the phone.


Work Environment & Schedule:

Standard business hours, 8:00 AM – 5:00 PM


Office-based position; must be physically present at the assigned location

Business casual dress code

Benefits (if applicable):

PTO Accrual Policy, and option to select benefits we offer.

Apply:

Please submit your resume and a brief cover letter to Santinog@controlledforce.com. Candidates selected for interviews will be contacted directly.