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Phone Receptionist Jobs (NOW HIRING)

Controlled Force

PHONE REPRESENTATIVE

Batavia, IL · On-site

$20/hr

We are seeking a professional, articulate, and dependable Phone Receptionist to serve as the first point of contact for all incoming and outgoing calls to our office. The ideal candidate will possess ...

Jeffrey L Horstmyer MD PA

Receptionist

Miami, FL · On-site

$17 - $19/hr

We are seeking a professional and compassionate Bilingual Phone Receptionist to join our busy Neurology practice. The ideal candidate will be the first point of contact for our patients and must ...

Monroe Medical Group

Clinic - Receptionist

Bloomington, IN · On-site

$14.50 - $17.50/hr

Responsibilities The Medical Office Receptionist position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and ...

Prime Healthcare

Clinic - Receptionist

Bloomington, IN · On-site

$14.50 - $17.50/hr

The Medical Office Receptionist position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff ...

Monroe Medical Group

Clinic - Receptionist

Bloomington, IN · On-site

$14.50 - $17.50/hr

Responsibilities The Medical Office Receptionist position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and ...

Elite Lawn care

Be Seen First

Phone Receptionist/ Sales Representative - Lawn & Landscape

Las Vegas, NV · On-site

$18 - $22/hr

In this role, you'll be the first voice our potential customers hear -- following up on inbound leads that come in via email, quickly reaching out by phone, and closing the sale. If you love talking ...

GovernmentJobs.com

Receptionist - Bilingual Spanish

Tulsa, OK · On-site

$13.75 - $17.25/hr

Receptionist The Receptionist serves as the initial point of contact for all visitors, clients, and ... Answer phone calls and general questions, offering information about our programs, services, and ...

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How much do phone receptionist jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for phone receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Phone Receptionist, and why are they important?

To thrive as a Phone Receptionist, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with multi-line phone systems, scheduling software, and office productivity tools like Microsoft Office is typically required. Outstanding interpersonal skills, patience, and professionalism help create a positive first impression for callers and visitors. These skills are crucial for ensuring efficient call management, accurate information relay, and exceptional customer service in any organization.

What are some common challenges faced by phone receptionists, and how can they be managed effectively?

Phone receptionists often juggle a high volume of calls, manage difficult or upset callers, and handle multiple administrative tasks simultaneously. To manage these challenges, it's important to develop strong organizational skills, remain calm under pressure, and practice active listening. Many offices provide scripts or call-handling guidelines, and supportive teams can help with overflow during peak times. Building proficiency with phone systems and customer service tools also makes the role more manageable and rewarding.

What are phone receptionists?

Phone receptionists are professionals responsible for answering incoming calls, directing them to the appropriate departments or individuals, and providing information to callers. They often handle tasks such as taking messages, scheduling appointments, and managing the flow of communication in an office or organization. Phone receptionists play a crucial role in creating a positive first impression for clients and ensuring smooth communication within a business. Their duties may also include basic administrative tasks such as data entry and handling correspondence.

What jobs pay $400 an hour?

Jobs that pay $400 an hour are typically highly specialized roles such as experienced consultants, surgeons, or senior executives. These positions often require advanced skills, extensive experience, and sometimes certification or licensing. Such high hourly rates are uncommon and usually found in niche industries or with freelance professionals offering expert services.

What is the difference between Phone Receptionist vs Front Desk Coordinator?

AspectPhone ReceptionistFront Desk Coordinator
Primary RoleAnswering calls, routing inquiries, and managing phone communicationManaging front desk operations, greeting visitors, and handling administrative tasks
Work EnvironmentCall centers, office reception areasOffice lobbies, corporate reception areas
Required SkillsCommunication, phone etiquette, multitaskingCustomer service, organization, communication

While both roles involve front-facing communication, a Phone Receptionist primarily handles incoming calls and phone-related tasks, whereas a Front Desk Coordinator manages overall front desk operations, including visitor management and administrative duties. Both positions require strong communication skills and are essential for smooth office functioning.

More about Phone Receptionist jobs
What cities are hiring for Phone Receptionist jobs? Cities with the most Phone Receptionist job openings:
What states have the most Phone Receptionist jobs? States with the most job openings for Phone Receptionist jobs include:
What job categories do people searching Phone Receptionist jobs look for? The top searched job categories for Phone Receptionist jobs are:
Phone Receptionist jobs near you
Infographic showing various Phone Receptionist job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.
Phone Receptionist - Duluth, GA

Phone Receptionist - Duluth, GA

Anne Arundel Dermatology

Duluth, GA

$14.50 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Anne Arundel Dermatology rating

6.8

Company rating: 6.8 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

North Atlanta Dermatology is seeking a professional, upbeat, and customer-focused Phone Receptionist to join our team in Duluth, GA. This is a high-volume, phone-based role where you will serve as the first point of contact for patients calling the practice. Ideal candidates will have strong customer service skills, experience handling high call volume, and the ability to multitask in a fast-paced environment.

This role is focused on inbound patient calls, appointment scheduling, call routing, patient inquiries, and delivering a positive phone experience with every interaction. Candidates with experience in call centers, medical reception, patient scheduling, healthcare customer service, or other phone-based customer support roles are encouraged to apply.

This is not a patient-facing front desk role. All responsibilities are phone-based.

Office Location: 3850 Pleasant Hill Road Duluth, GA 30096

Schedule: Monday - Thursday | 8:00 AM - 5:00 PM, Friday 8:00 AM - 4:00 PM


Responsibilities

  • Professionally answer and manage a high volume of incoming patient calls
  • Schedule, confirm, cancel, and reschedule appointments accurately across multiple providers and locations
  • Take clear, concise, and complete phone messages and route them appropriately
  • Enter and update patient demographics and appointment information in the system
  • Assist patients with insurance and payment-related questions over the phone
  • Proactively collect copays or balances when applicable during scheduling calls
  • Provide clear explanations of office policies, procedures, and next steps to patients
  • Ensure all phone messages, voicemails, and faxes are addressed promptly and documented correctly
  • Maintain accurate patient records and verify required information is completed
  • Communicate effectively with clinical and administrative staff to support patient needs
  • Always treat patients with empathy, professionalism, and discretion
  • Assist with additional administrative tasks as needed to support call operations
  • Perform other duties as assigned by management

Education and Experience: 

  • High school diploma or GED required
  • 2+ years of customer service experience required, preferably in a phone-based, call center, reception, scheduling, or patient-facing support role
  • Previous experience managing a high volume of inbound calls while maintaining professionalism, accuracy, and efficiency
  • Experience scheduling appointments, routing calls/messages, and assisting customers or patients over the phone strongly preferred
  • Prior experience in a healthcare or medical office setting preferred
  • Experience working with electronic medical records (EMR/EHR) or scheduling systems preferred

Skills/Abilities: 

  • Strong verbal communication skills and phone presence
  • Ability to multitask and remain organized in a fast-paced, high-call-volume environment
  • Attention to detail and accuracy when entering patient information
  • Professional, calm, and empathetic demeanor with patients
  • Prior experience in a medical office, call center, or phone-based customer service role preferred

Physical Requirements: 

  • Sitting, some standing, stooping and reaching.   
  • Manual dexterity sufficient to operate a keyboard.   
  • Correctable vision to 20/20 and hearing within a normal range for telephone contacts.   
  • Lifting and carrying up to 30 pounds. 

Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:

  • Medical, Dental & Vision insurance – effective 1st of the month after date of start
  • Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hire
  • Company provided Basic Life/AD&D insurance
  • Paid time off
  • Paid holidays
  • Retirement Savings account
  • Employee discount on cosmetic services and products

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