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Phone Receptionist Jobs (NOW HIRING)

Fort Bend ISD

Receptionist - Bush High School

Richmond, TX · On-site

$12.25 - $16.25/hr

Good knowledge of business office procedures, practices, and equipment, appropriate phone receptionist procedures, phone and telephone board/equipment operations * Ability to communicate clearly and ...

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$17

$24

How much do phone receptionist jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for phone receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Phone Receptionist vs Front Desk Coordinator?

AspectPhone ReceptionistFront Desk Coordinator
Primary RoleAnswering calls, routing inquiries, and managing phone communicationManaging front desk operations, greeting visitors, and handling administrative tasks
Work EnvironmentCall centers, office reception areasOffice lobbies, corporate reception areas
Required SkillsCommunication, phone etiquette, multitaskingCustomer service, organization, communication

While both roles involve front-facing communication, a Phone Receptionist primarily handles incoming calls and phone-related tasks, whereas a Front Desk Coordinator manages overall front desk operations, including visitor management and administrative duties. Both positions require strong communication skills and are essential for smooth office functioning.

What is a phone receptionist?

Phone receptionists are professionals responsible for answering incoming calls, directing them to the appropriate departments or individuals, and providing information to callers. They often handle tasks such as taking messages, scheduling appointments, and managing the flow of communication in an office or organization. Phone receptionists play a crucial role in creating a positive first impression for clients and ensuring smooth communication within a business. Their duties may also include basic administrative tasks such as data entry and handling correspondence.

Can a shy person be a phone receptionist?

Yes, a shy person can be a phone receptionist, as the role often involves developing communication skills over time and may include training in customer service. Success depends on comfort with phone interactions and willingness to improve interpersonal skills, which can be supported by experience and practice.

What are the key skills and qualifications needed to thrive as a phone receptionist?

To thrive as a Phone Receptionist, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with multi-line phone systems, scheduling software, and office productivity tools like Microsoft Office is typically required. Outstanding interpersonal skills, patience, and professionalism help create a positive first impression for callers and visitors. These skills are crucial for ensuring efficient call management, accurate information relay, and exceptional customer service in any organization.

What are some common challenges faced by phone receptionists, and how can they be managed effectively?

Phone receptionists often juggle a high volume of calls, manage difficult or upset callers, and handle multiple administrative tasks simultaneously. To manage these challenges, it's important to develop strong organizational skills, remain calm under pressure, and practice active listening. Many offices provide scripts or call-handling guidelines, and supportive teams can help with overflow during peak times. Building proficiency with phone systems and customer service tools also makes the role more manageable and rewarding.
More about Phone Receptionist jobs
What cities are hiring for Phone Receptionist jobs? Cities with the most Phone Receptionist job openings:
What states have the most Phone Receptionist jobs? States with the most job openings for Phone Receptionist jobs include:
What job categories do people searching Phone Receptionist jobs look for? The top searched job categories for Phone Receptionist jobs are:
Phone Receptionist jobs near you
Infographic showing various Phone Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

ADMINISTRATIVE ASSISTANT

Frederic C Gaeta Dds

Kailua Kona, HI • On-site

$18 - $25/hr

Full-time

Re-posted 12 days ago

Job description

EXPERIENCE IN THE FOLLOWING OFFICE DUTIES BUT NOT LIMITED TO:
Customer Service
Scheduling and Time Management-DENTRIX
Registration-Data Entry
Computer Software- Windows11- Microsoft (Word Excel)
Collections by Phone
Recalls by Phone
Receptionist
Clerical filing
Accounts Payable
Accounts Receivable
Estimates and Treatment Plans
Insurance Processing-HDS-Delta-VA- HMSA-HMAA-OTHER
Account Management and Quality Control
Internal Marketing-Weave
External Marketing- Social Media-Facebook
Team Player-Energic Upbeat-Self Starter
OTHER BENEFITS 
Drug, Massage Therapy and Acupuncture