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Phone Receptionist Jobs in California (NOW HIRING)

Dignity Health

Call Center Rep

Santa Maria, CA · On-site

$25 - $28.35/hr

Two (2) years experience in an outpatient setting as a Medical Office Phone Receptionist Where You'll Work Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic ...

AA2IT

Receptionist

Newport Coast, CA · On-site

$23/hr

Receptionist Pay Rate: $23 Location: 4000 Macarthur Blvd Newport Beach, CA Resource's typical ... Not heavy phone, mostly redirecting * Booking conference rooms, in a system for the client

Temecula Valley Lexus

Receptionist

Temecula, CA · On-site

$15.75 - $20.50/hr

The Receptionist courteously and efficiently answers all phone calls to the dealership in a timely and professional manner along with routing calls to the appropriate employee or department. The ...

PACS Inc

Receptionist

Oakland, CA · On-site

$18 - $19/hr

Front Desk Receptionist Valley Pointe Nursing and Rehab Center is a 5 Star rated Skilled Nursing ... Answering phone calls and directing those calls to the correct department. * Screening all visitors ...

AA2IT

Receptionist

Los Angeles, CA · On-site

$23/hr

Receptionist Pay Rate: $23.00/HR Hours: M-F 8-5pm In Person Location: 10100 Santa Monica, S, Los ... Conference services Greeting guests Answering telephone Directing phone calls Not heavy phone ...

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Phone Receptionist information

See California salary details

$9

$17

$24

How much do phone receptionist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for phone receptionist in California is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.71 per hour, depending on experience, location, and employer.

What is a phone receptionist?

Phone receptionists are professionals responsible for answering incoming calls, directing them to the appropriate departments or individuals, and providing information to callers. They often handle tasks such as taking messages, scheduling appointments, and managing the flow of communication in an office or organization. Phone receptionists play a crucial role in creating a positive first impression for clients and ensuring smooth communication within a business. Their duties may also include basic administrative tasks such as data entry and handling correspondence.

What are the key skills and qualifications needed to thrive as a phone receptionist?

To thrive as a Phone Receptionist, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with multi-line phone systems, scheduling software, and office productivity tools like Microsoft Office is typically required. Outstanding interpersonal skills, patience, and professionalism help create a positive first impression for callers and visitors. These skills are crucial for ensuring efficient call management, accurate information relay, and exceptional customer service in any organization.

What are some common challenges faced by phone receptionists, and how can they be managed effectively?

Phone receptionists often juggle a high volume of calls, manage difficult or upset callers, and handle multiple administrative tasks simultaneously. To manage these challenges, it's important to develop strong organizational skills, remain calm under pressure, and practice active listening. Many offices provide scripts or call-handling guidelines, and supportive teams can help with overflow during peak times. Building proficiency with phone systems and customer service tools also makes the role more manageable and rewarding.

What is the difference between Phone Receptionist vs Front Desk Coordinator?

AspectPhone ReceptionistFront Desk Coordinator
Primary RoleAnswering calls, routing inquiries, and managing phone communicationManaging front desk operations, greeting visitors, and handling administrative tasks
Work EnvironmentCall centers, office reception areasOffice lobbies, corporate reception areas
Required SkillsCommunication, phone etiquette, multitaskingCustomer service, organization, communication

While both roles involve front-facing communication, a Phone Receptionist primarily handles incoming calls and phone-related tasks, whereas a Front Desk Coordinator manages overall front desk operations, including visitor management and administrative duties. Both positions require strong communication skills and are essential for smooth office functioning.

Can a shy person be a phone receptionist?

Yes, a shy person can be a phone receptionist, as the role often involves developing communication skills over time and may include training in customer service. Success depends on comfort with phone interactions and willingness to improve interpersonal skills, which can be supported by experience and practice.

What are popular job titles related to Phone Receptionist jobs in California?

For Phone Receptionist jobs in California, the most frequently searched job titles are:

What job categories do people searching Phone Receptionist jobs in California look for?

The top searched job categories for Phone Receptionist jobs in California are:

What cities in California are hiring for Phone Receptionist jobs?

Cities in California with the most Phone Receptionist job openings:

Phone Receptionist jobs near you
Infographic showing various Phone Receptionist job openings in California as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,572 per year, or $17.6 per hour.

Call Center Rep

Pacific Central Coast Health Center

Santa Maria, CA

$25 - $28.35/hr

Full-time

Re-posted 24 days ago

Job description


Job Summary and Responsibilities

As our Call Center Representative, you will help callers resolve inquiries efficiently so they receive exceptional support.

Every day you will expertly manage high-volume calls, actively listen, provide accurate information, and document interactions within our systems.

To be successful in this role, you will demonstrate outstanding communication, strong problem-solving skills, and a patient, empathetic demeanor, ensuring customer satisfaction.

Responsibilities:

  • Handle high-volume inbound calls.
  • Provide accurate information and resolve issues.
  • Document all interactions meticulously.
  • Utilize scripted greetings and closings.
  • Maintain a positive, empathetic customer focus.

Requirements:

  • Excellent communication skills.
  • Strong problem-solving ability.
  • Patient and empathetic approach.
  • Attention to detail.
  • Basic computer proficiency.
Job Requirements

Required

  • 6 months experience as Call Center Rep or
  • Equivalent amount of experience in a high-volume phone customer service role in another industry/environment.


Preferred

  • Two (2) years experience in an outpatient setting as a Medical Office Phone Receptionist
Where You'll Work

Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.

One Community. One Mission. One California 

Qualifications:

Required

  • 6 months experience as Call Center Rep or
  • Equivalent amount of experience in a high-volume phone customer service role in another industry/environment.


Preferred

  • Two (2) years experience in an outpatient setting as a Medical Office Phone Receptionist
Employment Type: Full Time

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