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Reception Manager Jobs in Florida (NOW HIRING)

Zuma

Host/Hostess

Miami, FL · On-site

... Reception Manager * Provide accurate wait time estimates and manage guest expectations during peak dining hours * Handle phone calls and inquiries for guests with to-go orders (where applicable ...

Addison

HR Coordinator

Orlando, FL · On-site

$19.50 - $25.75/hr

Manage all reception duties including greeting clients, visitors, and staff with a professional and courteous demeanor, managing check-ins with efficiency. * Managing a multi-line phone system to ...

Zuma Restaurants

Host/Hostess

Miami, FL

... Reception Manager * Provide accurate wait time estimates and manage guest expectations during peak dining hours * Handle phone calls and inquiries for guests with to-go orders (where applicable ...

Addison

HR Coordinator

Orlando, FL · On-site

$25/hr

Manage all reception duties including greeting clients, visitors, and staff with a professional and courteous demeanor, managing check-ins with efficiency. * Managing a multi-line phone system to ...

Addison-HVAC

HR Coordinator

Orlando, FL · On-site

$25/hr

Manage all reception duties including greeting clients, visitors, and staff with a professional and courteous demeanor, managing check-ins with efficiency. * Managing a multi-line phone system to ...

Arch Amenities Group

Spa Reception

Miami Beach, FL

$13.25 - $16.50/hr

Job Title: Spa Reception Department: Spa Reports to: Spa Director Job Type: Non-Exempt Arch ... Arch Amenities Group is the leading provider of amenity management, consulting, and wellness ...

Career Site

Spa Reception

Miami, FL

$13 - $16/hr

Job Title: Spa Reception Department: Spa Reports to: Spa Director Job Type: Non-Exempt Arch ... Arch Amenities Group is the leading provider of amenity management, consulting, and wellness ...

Arch Amenities Group

Spa Reception

Miami, FL · On-site

$13 - $16/hr

Job Title: Spa Reception Department: Spa Reports to: Spa Director Job Type: Non-Exempt Arch ... Arch Amenities Group is the leading provider of amenity management, consulting, and wellness ...

Arch Amenities Group

Spa Reception

Miami, FL

$13 - $16/hr

Job Title: Spa Reception Department: Spa Reports to: Spa Director Job Type: Non-Exempt Arch ... Arch Amenities Group is the leading provider of amenity management, consulting, and wellness ...

Arch Amenities Group

Spa Reception

Miami Beach, FL · On-site

$13.25 - $16.50/hr

Job Title: Spa Reception Department: Spa Reports to: Spa Director Job Type: Non-Exempt Arch ... Arch Amenities Group is the leading provider of amenity management, consulting, and wellness ...

Career Site

Spa Reception

Miami Beach, FL

$13.25 - $16.50/hr

Job Title: Spa Reception Department: Spa Reports to: Spa Director Job Type: Non-Exempt Arch ... Arch Amenities Group is the leading provider of amenity management, consulting, and wellness ...

Arch Amenities Group

Spa Reception

Miami Beach, FL · On-site

$13.25 - $16.50/hr

Spa Reception Department: Spa Reports to: Spa Director Job Type ... Non-Exempt Arch Amenities Group is the leading provider of amenity management, consulting, and ...

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All JobsReception Manager JobsReception Manager Jobs in Florida

Reception Manager information

See Florida salary details

$8.2K

$45.8K

$66.1K

How much do reception manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for reception manager in Florida is $45,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,900.00 and $61,700.00 per year, depending on experience, location, and employer.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a Reception Manager, and why are they important?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

Which receptionist job pays the most?

The highest-paying receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $40,000 annually. Management positions like Reception Supervisor or Front Office Manager typically offer higher pay, especially with experience and relevant certifications. Salaries vary based on location, experience, and the complexity of the role.

What are Reception Managers?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What jobs pay $400 an hour?

Jobs that pay $400 an hour are typically high-level roles such as specialized medical professionals (e.g., anesthesiologists, surgeons), experienced legal consultants, or executive-level positions like CEOs and CFOs. These roles often require advanced skills, extensive experience, and sometimes certification or licensure, and they are usually performed in high-stakes environments or private consulting settings.

What are some common challenges faced by a Reception Manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the role of a reception manager?

A reception manager oversees the front desk operations of a business or organization, ensuring efficient check-in and check-out processes, managing staff, and providing excellent customer service. They often handle scheduling, resolve guest or client issues, and may use management software to coordinate daily activities.

What is a reception manager?

A reception manager oversees the front desk operations of a business or organization, ensuring efficient check-in and check-out processes, managing staff, and providing excellent customer service. They often handle scheduling, resolve guest or client issues, and may use management software to coordinate daily activities.
What are the most commonly searched types of Reception jobs in Florida? The most popular types of Reception jobs in Florida are:
What are popular job titles related to Reception Manager jobs in Florida? For Reception Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Reception Manager jobs in Florida look for? The top searched job categories for Reception Manager jobs in Florida are:
What cities in Florida are hiring for Reception Manager jobs? Cities in Florida with the most Reception Manager job openings:
Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Florida as of June 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $45,771 per year, or $22 per hour.

Reception / Utility Billing Specialist

Town of Fort Myers Beach Florida

Fort Myers Beach, FL • On-site

$17.17/hr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago

Job description

Position: Reception / Utility Billing Specialist
Reports to: Assistant Finance Director
Department: Finance
Emergency Classification: Essential
FLSA Classification: Non-Exempt
Pay Grade: 103
Are you a positive, people-oriented professional who loves serving others and creating a welcoming experience? Do you take pride in delivering exceptional customer service while maintaining strong attention to detail? The Town is seeking a Reception & Utility Billing Specialist to serve as a key member of the Finance team and the first point of contact for residents and visitors at Town Hall.
This hybrid role is perfect for someone who thrives in a fast-paced, customer-facing environment and enjoys helping others while supporting important financial operations. You will play a vital role in ensuring every interaction-whether in person, over the phone, or online-is handled with professionalism, care, and efficiency. In this position, you will manage customer accounts, assist with utility billing processes, and help ensure accuracy, accountability, and responsiveness in all financial transactions.
If you bring a friendly, upbeat attitude, strong communication skills, and a passion for public service, we encourage you to apply and be part of a team dedicated to serving our community.
The Town of FMB Offers a Competitive Benefits Package!
  • Health & Wellness: Comprehensive health insurance with low deductibles and annual maximums. The Town covers 100% of employee premiums and 50% of dependent premiums. Benefits include employer-paid life insurance, short- and long-term disability coverage, gym membership reimbursement and more.
  • Work/Life Balance: Employees accrue paid leave monthly, plus sick leave and a birthday benefit annually. The Town observes 14 paid holidays and offers a supportive, team-oriented environment.
  • Retirement Planning: Immediate vesting in a 401(a)/457(b) pension plan with generous employer contributions.

And More! Join a team that values your well-being, growth, and future.
Position Summary
The Reception / Utility Billing Specialist is a hybrid position that serves as the first point of contact for the public at Town Hall while also supporting the Finance Department's utility billing and customer service functions. This role requires a high level of professionalism, adaptability, and customer service, balancing front-desk reception responsibilities with detailed financial and account-related tasks. The position plays a critical role in ensuring residents and visitors receive prompt, accurate, and courteous service while supporting essential Town operations.
Responsibilities and Reporting During an Emergency Situation: If assigned, employees in this classification will be required to report and carry out duties as directed for the duration of an emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice.
EXAMPLES OF ESSENTIAL DUTIES
Reception / Front Desk Functions
  • Greet and assist visitors to Town Hall, directing them to the appropriate department or staff member.
  • Serve as the primary point of contact for residents, visitors, and vendors, ensuring a welcoming and professional environment.
  • Answer and direct incoming telephone calls, providing assistance or routing inquiries to appropriate personnel.
  • Assist with general inquiries related to Town services, programs, and policies.
  • Support high-volume public service initiatives, including resident-facing programs such as parking pass distribution and other Town-wide services.
  • Maintain front desk organization, including managing incoming/outgoing mail and general office coordination.

Utility Billing / Finance Support Functions
  • Respond to customer inquiries regarding utility services, billing, and Town policies in a professional and timely manner.
  • Accept and process utility bill payments in person, by phone, or through other accepted payment methods.
  • Assist with updating and maintaining utility customer accounts, ensuring accurate billing information is recorded.
  • Review utility accounts for accuracy, address discrepancies, and assist customers with billing inquiries and adjustments.
  • Provide support in the preparation and processing of monthly utility billing and related documentation.
  • Assist the Customer Service & Billing Supervisor with utility billing and customer service tasks as assigned.
  • Perform data entry, filing, scanning, and maintenance of utility-related records and documentation.
  • Review and reconcile utility billing accounts to identify discrepancies; research and resolve issues independently or escalate as appropriate.
  • Process billing adjustments, credits, and account corrections within established guidelines, ensuring accuracy, documentation, and compliance with internal controls.
  • Assist in the preparation and quality control of the monthly utility billing cycle, including validating account data and ensuring billing accuracy prior to release.
  • Support cash handling and audit functions, including balancing daily receipts, verifying transactions, and assisting with deposit preparation in accordance with established financial procedures.

General / Cross Departmental Support
  • Assist with the development and distribution of customer and vendor communications, such as billing notices, service announcements, and program updates.
  • Collaborate with other departments to support Town Hall operations and ensure continuity of service.
  • Attend meetings and events as assigned.
  • Perform emergency response tasks and assignments as directed.
  • Perform other duties as assigned.

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required.)
REQUIREMENTS:
Education, Certification, and Experience:
  • High school diploma or equivalent required; additional education or training in office administration or customer service is a plus. Associate's degree in accounting, finance, or business preferred
  • Minimum of two (2) years' experience in customer service, billing, or administrative support, preferably in a government or utility setting.

Knowledge, Skills, and Abilities:
Knowledge
  • Knowledge of customer service principles and practices, particularly in a public sector environment.
  • Knowledge of general office procedures, administrative practices, and front-desk operations.
  • Knowledge of utility billing processes, including account maintenance, billing cycles, and payment processing.
  • Knowledge of basic accounting principles and cash handling procedures
  • Familiarity with municipal services, programs, and organizational structure preferred.
  • Working knowledge of computer systems, including Microsoft Office Suite and utility billing or financial software systems.

Skills
  • Strong customer service and interpersonal skills, with the ability to interact professionally with residents, staff, and vendors.
  • Effective verbal and written communication skills.
  • Strong organizational and time management skills, with the ability to manage competing priorities in a fast-paced environment
  • Attention to detail and accuracy, particularly when handling financial transactions and account information.
  • Problem-solving skills with a solutions-oriented approach to addressing customer concerns. Proficiency in data entry, recordkeeping, and basic office technology.

Abilities
  • Ability to provide courteous, professional, and responsive service to a diverse population.
  • Ability to manage a hybrid workload, balancing front-desk reception responsibilities with detailed utility billing functions.
  • Ability to handle high-volume customer interactions with patience, professionalism, and efficiency.
  • Ability to interpret and explain policies, procedures, and billing information to the public.
  • Ability to maintain confidentiality and handle sensitive financial and personal information appropriately.
  • Ability to work independently as well as collaboratively within a team environment.
  • Ability to adapt to changing priorities, departmental needs, and seasonal or emergency-related demands.
  • Ability to learn and apply Town policies, procedures, and software systems.

Physical Requirements:
  • Task involves some physical effort in standing, bending, stooping, stretching and walking, or frequent moderate lifting (20 pounds); and standard dexterity in the use of fingers, limbs, or body in the operation of shop or office equipment.
  • Task involves prolonged periods of working at a desk utilizing a computer, mouse and keyboard.

Environmental Requirements:
  • Task is regularly performed without exposure to adverse environmental conditions unless as assigned in emergency situations.

Sensory Requirements:
  • Task requires sound perception and discrimination.
  • Task requires visual perception and discrimination.
  • Task requires oral communications ability.

The Town of Fort Myers Beach is an Equal Opportunity Employer and a Drugfree Workplace
Veteran's Preference
The Town of Fort Myers Beach provides Veterans' Preference in employment for eligible veterans, spouses of veterans, and qualifying family members, in accordance with the Florida Department of Veterans' Affairs guidelines.
How to Claim Veterans' Preference:
  1. Notify Human Resources at hr@fmbgov.com to request Veterans' Preference at the time of application.
  2. Obtain the Veterans' Preference Form, which will be provided by Human Resources, and indicate your eligibility.
  3. Submit the required documentation (e.g., DD-214 form, VA disability letter, or applicable spouse documentation) along with your completed application.

If you require assistance or have questions about this process, please contact Human Resources at (239) 896-4284 or hr@fmbgov.com.

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