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Public Service Assistant Jobs (NOW HIRING)

Customer Service Assistant

Auburn, AL · On-site

$14.50 - $20/hr

Customer Service Assistant This position is responsible for performing customer service and ... Public Service Views citizens as a priority; demonstrates ethical, trustworthy behavior, stands as ...

Service Assistant PAY RATE: $8/HR + TIPS Job Summary: A Service Assistant is responsible for the ... Must follow and support all Union Social standards/rules in public and in private. * Help other ...

CUSTOMER SERVICE ASSISTANT Department: Parks and Recreation Pay Grade: Temporary Pay Table FLSA ... Public Service Views citizens as a priority; demonstrates ethical, trustworthy behavior, stands as ...

CUSTOMER SERVICE ASSISTANT Department: Parks and Recreation Pay Grade: Temporary Pay Table FLSA ... Public Service Views citizens as a priority; demonstrates ethical, trustworthy behavior, stands as ...

CUSTOMER SERVICE ASSISTANT Department: Parks and Recreation Pay Grade: Temporary Pay Table FLSA ... Public Service Views citizens as a priority; demonstrates ethical, trustworthy behavior, stands as ...

Public Safety Agency Contact Name and Information: Jennifer Pletcher, HCM Sr. Analyst - JPletcher@dps.ohio.gov Unposting Date: Sep 7, 2026, 3:59:00 AM Work Location: Charles D Shipley Building 1970 ...

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Public Service Assistant information

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$7

$16

$25

How much do public service assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for public service assistant in the United States is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a public service assistant?

Public Service Assistants are professionals who provide support and assistance in various government or public sector organizations, such as libraries, community centers, and municipal offices. Their duties often include helping the public with inquiries, processing paperwork, maintaining records, and supporting the smooth operation of public services. They act as a bridge between the organization and the community, ensuring that services are accessible and efficiently delivered. Excellent communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a public service assistant?

To thrive as a Public Service Assistant, you need strong organizational skills, attention to detail, and a high school diploma or relevant administrative experience. Familiarity with office software, public records databases, and communication systems is typically required. Excellent interpersonal skills, customer service orientation, and the ability to multitask help individuals stand out in this position. These skills and qualities are crucial for efficiently supporting public services and ensuring positive interactions with the community.

What are some common challenges public service assistants face, and how can they effectively manage them?

Public Service Assistants often encounter challenges such as handling high volumes of public inquiries, managing diverse administrative tasks, and adapting to rapidly changing priorities. To manage these effectively, it's important to develop strong organizational and communication skills, remain patient and empathetic with the public, and work collaboratively with team members to share workloads and solutions. Proactively seeking feedback and ongoing training can also help Public Service Assistants stay adaptable and deliver excellent service.

What is the difference between Public Service Assistant vs Administrative Assistant?

AspectPublic Service AssistantAdministrative Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in public administrationHigh school diploma or equivalent; often no specific certifications needed
Work EnvironmentGovernment offices, public agencies, community centersCorporate offices, private companies, organizations
Employer & Industry UsagePrimarily in government and public sectorWidely used across various industries including business, healthcare, education
Common Search & ComparisonOften compared for roles in public sector supportCompared for general office support roles

The Public Service Assistant typically works in government or public sector environments, focusing on supporting public programs and services. An Administrative Assistant, on the other hand, works across various industries providing general office support. While both roles require organizational skills and may need similar credentials, their work settings and employer types differ significantly.

How to become a public service assistant?

To become a public service assistant, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some positions may require previous experience in customer service or administrative tasks, and familiarity with office software can be beneficial. Certification is not usually required but can enhance job prospects.

What cities are hiring for Public Service Assistant jobs?

Cities with the most Public Service Assistant job openings:

What are the most commonly searched types of Public Service jobs?

The most popular types of Public Service jobs are:

Who are the top companies hiring for Public Service Assistant jobs?

The top employers for Public Service Assistant jobs are:

What states have the most Public Service Assistant jobs?

States with the most job openings for Public Service Assistant jobs include:

What are popular job titles related to Public Service Assistant jobs?

For Public Service Assistant jobs, the most frequently searched job titles are:

Infographic showing various Public Service Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,224 per year, or $16.9 per hour.

Public Service Worker- Utilities

Cottage Grove, MN • On-site

$60K - $80K/yr

Full-time

Posted 14 days ago


Key responsibilities

  • Operate, maintain, and repair the City's water treatment facilities and water distribution system.

  • Maintain and repair the sanitary sewer system, including sewer line repairs, jetting, and manhole rehabilitation.

  • Respond to customer service calls related to water quality, sewer back-ups, odor, and utility outages, and assist with street light and traffic signal repairs.


Job description

Job Summary This is a semi-skilled maintenance position of non-exempt classification that performs a variety of maintenance and repair duties for the City's water distribution, water treatment, and sanitary sewer systems, along with street lighting and traffic signals. Hiring range is $29.05 to $38.48 per hour. Full range is $29.05 to $40.04 per hour

Essential Job Functions Operate, maintain, and repair the City's water treatment facilities. Maintain and repair of all facets of the water distribution system. Monitor and record data related to the granular activated carbon filtration stations at the designated wells.

General maintenance of all Utilities division land and buildings. Inspects water hookups and curb stops, performs locates as requested and turns water on and off as directed. Respond to customer service calls relating to water quality, usage and related water problems.

Respond to Gopher One utility locates. Coordinate utility projects with contractors, homeowners, engineers and other City departments. Monitor the City well system with the documentation and recording of all daily readings.

Provide maintenance as necessary to the well system. Maintain and make necessary repairs to the sanitary sewer system, including but not limited to vacuuming and jetting sewer lines, sewer line repairs, tree root removal, manhole rehabilitation and lift station maintenance. Assist in flushing hydrants and making necessary repairs when needed.

Respond to customer service calls relating to sewer back-ups, odor, etc. Assist department personnel with snow removal utilizing commercial vehicles, pickup trucks and utility machines. Assist department personnel in street light and traffic signal outages and minor repair.

Responds to calls during non-work hours as required. Use computers and mobile devices to research utility information and input inspection data in to the City's GIS database. Perform all other necessary duties as apparent or assigned.

Minimum Requirements High school diploma or equivalent. Valid driver's license. Possession of a commercial drivers license (CDL) or ability to obtain a CDL within six months of employment.

Possession of a Class "D" water operator's certificate and/or Class "S-D" sanitary sewer collection certificate or ability to obtain one within 6 months. DESIRED QUALIFICATIONS Two years of operations and maintenance experience in a water treatment plant, with an emphasis on iron/manganese and PFAS removal. Formal education, training or practical experience in water and/or sewer maintenance, light and heavy equipment operation, snowplowing, generator operation, building maintenance, carpentry and plumbing.

Possession of a Class "C" or "B" water operator's certificate. Knowledge, Skills, and Abilities Thorough knowledge of standard practices, methods, tools, materials and equipment used in construction, operations, and maintenance activities as related to water treatment plants. Thorough knowledge of standard practices, methods, tools, materials and equipment used in construction and maintenance activities as related to water distribution and sanitary sewer systems.

Thorough knowledge of standard practices, methods, tools, materials and equipment used in construction and maintenance activities as related to municipal water and treatment. Knowledge of the occupational hazards and safety practices of the trade. Ability to work from work orders, diagrams, sketches, blue prints or other forms of direction as indicated by area of assignment.

Skilled in the operation of light, heavy and specialty equipment in the areas of assignment. Ability to perform or demonstrate ability to perform strenuous labor and heavy manual tasks for extended periods of time when required, even in climatic extremes. Knowledge of basic tools, plumbing, carpentry and electrical wiring.

Must demonstrate continued participation in relevant continuing education programs, including State Board of Health programs. Ability to follow all federal, state and local laws, rules and requirements related to water and wastewater systems operation. Ability to work with SCADA system and effectively operate a computer with standard office software.

Ability to respond to calls during non-working hours as required. Ability to develop and maintain accurate records. Ability to establish and maintain effective working relationships with elected officials, City employees and the public.