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Public Service Assistant Jobs (NOW HIRING)

City of Belen

Public Service Aid (PSA)

Belen, NM · On-site

$40K/yr

_____ Public Service Aid (PSA) FULL-TIME REGULAR Starting annual salary $40,705.60 ($19.57 an hour ... Render First Aid, when qualified, to persons who are ill or injured. Assist persons needing police ...

The Union Social

Service Assistant

Harrisburg, SD · On-site

$8/hr

Service Assistant PAY RATE: $8/HR + TIPS Job Summary: A Service Assistant is responsible for the ... Must follow and support all Union Social standards/rules in public and in private. * Help other ...

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How much do public service assistant jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for public service assistant in the United States is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a public services assistant?

A public service assistant is a role that involves providing support and information to the public in government offices, libraries, or community centers. The job typically requires strong communication skills, customer service experience, and familiarity with office technology. Responsibilities may include answering inquiries, managing records, and assisting with administrative tasks.

What are Public Service Assistants?

Public Service Assistants are professionals who provide support and assistance in various government or public sector organizations, such as libraries, community centers, and municipal offices. Their duties often include helping the public with inquiries, processing paperwork, maintaining records, and supporting the smooth operation of public services. They act as a bridge between the organization and the community, ensuring that services are accessible and efficiently delivered. Excellent communication and organizational skills are essential for this role.

What are some examples of public service jobs?

Public service jobs include roles such as police officers, firefighters, teachers, public health workers, social workers, and government administrative staff. These positions often require specific certifications or training and involve serving the community or government agencies in various capacities.

What jobs will no longer exist in 2030?

Public Service Assistants are unlikely to see their roles eliminated by 2030, as they provide essential support in government and community services. However, some administrative and clerical jobs may decline due to automation and digital tools, requiring workers to develop skills in technology and data management. Overall, roles that rely heavily on routine tasks are at higher risk of automation, while those involving interpersonal skills and complex problem-solving will remain in demand.

What are some common challenges Public Service Assistants face, and how can they effectively manage them?

Public Service Assistants often encounter challenges such as handling high volumes of public inquiries, managing diverse administrative tasks, and adapting to rapidly changing priorities. To manage these effectively, it's important to develop strong organizational and communication skills, remain patient and empathetic with the public, and work collaboratively with team members to share workloads and solutions. Proactively seeking feedback and ongoing training can also help Public Service Assistants stay adaptable and deliver excellent service.

What are the key skills and qualifications needed to thrive as a Public Service Assistant, and why are they important?

To thrive as a Public Service Assistant, you need strong organizational skills, attention to detail, and a high school diploma or relevant administrative experience. Familiarity with office software, public records databases, and communication systems is typically required. Excellent interpersonal skills, customer service orientation, and the ability to multitask help individuals stand out in this position. These skills and qualities are crucial for efficiently supporting public services and ensuring positive interactions with the community.

What are the duties of a service assistant?

A Public Service Assistant typically performs customer service tasks such as assisting visitors, providing information, and handling inquiries. They may also manage administrative duties, maintain records, and support daily operations in public service environments, often requiring good communication skills and familiarity with relevant tools or systems.

What is the difference between Public Service Assistant vs Administrative Assistant?

AspectPublic Service AssistantAdministrative Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in public administrationHigh school diploma or equivalent; often no specific certifications needed
Work EnvironmentGovernment offices, public agencies, community centersCorporate offices, private companies, organizations
Employer & Industry UsagePrimarily in government and public sectorWidely used across various industries including business, healthcare, education
Common Search & ComparisonOften compared for roles in public sector supportCompared for general office support roles

The Public Service Assistant typically works in government or public sector environments, focusing on supporting public programs and services. An Administrative Assistant, on the other hand, works across various industries providing general office support. While both roles require organizational skills and may need similar credentials, their work settings and employer types differ significantly.

What cities are hiring for Public Service Assistant jobs? Cities with the most Public Service Assistant job openings:
What are the most commonly searched types of Public Service jobs? The most popular types of Public Service jobs are:
What states have the most Public Service Assistant jobs? States with the most job openings for Public Service Assistant jobs include:
Public Service Assistant jobs near you
Infographic showing various Public Service Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,224 per year, or $16.9 per hour.

POLICE SERVICE ASSISTANT/POLICE SERVICE ASSISTANT APPRENTICE

Lake Havasu City, AZ

Lake Havasu City, AZ • On-site

$19.23 - $27.89/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

*POLICE SERVICE ASSISTANT/POLICE SERVICE ASSIST. APPRENTICE

Lake Havasu City, AZ

Closing Date: Open Until Filled

OTF27-325

Police Service Assistant (Regular Employee Position)

Salary: $19.23-$27.89

Grade: CP4

FLSA Status: Non-Exempt

Department: Police Department/Patrol Division

Employment Status: Regular City Employee

Police Service Assistant Apprentice (Contract Position)

Salary: $19.23 upon contract for Police Service Assistant Apprentice

FLSA Status: Non-Exempt

Department: Police Department/Patrol Division

Employment Status: Temporary Contract Position 

If interested in the Police Service Assistant Apprentice, please know this position is designed as a time-limited contract opportunity, with a maximum duration of three years.

Lake Havasu City offers two pathways into this rewarding public safety career: the Police Service Assistant Apprentice, a temporary contract training position, and the Police Service Assistant, a regular City employee position. Both roles provide valuable experience supporting law enforcement operations while serving the community.

Whether you're beginning your public safety career as an Apprentice or as a Police Service Assistant, you'll help deliver exceptional service to the community through non-emergency response, investigations, community engagement, and operational support.

What You'll Do

Every day brings something different. In this role, you will:

  • Responds to non-emergency or delayed calls from the public that may not require the presence of a sworn police officer and gathers information by interviewing victims, witnesses, and reporting parties
  • Assists with traffic control, minor noninjury collision investigation, takes statements, and completes related reports
  • Conducts follow up investigations that do not require contact with a suspect; identifies, collects and documents evidence on scene; takes photographs and fingerprints; handles and transports evidence 
  • Patrols city parks and recreation areas, monitors users, and reports unsafe conditions or vandalism. 
  • Patrol parks and recreation areas, monitor public safety, and report vandalism or hazardous conditions. 

IDEAL CANDIDATE FOR BOTH POLICE SERVICE ASSISTANT /POLICE SERVICE ASSISTANT APPRENTICE:

  • A genuine interest in policing, community safety, and public service
  • Has or currently participates in a Police Explorer or Cadet program that is interested in future law enforcement
  • Strong communication and interpersonal skills
  • Good attention to detail and ability to follow procedures
  • Willingness to learn and adapt in a fast-paced environment
  • Commitment to confidentiality and professionalism

MINIMUM QUALIFICATIONS:

High School diploma or GED. Must be at least 18 years of age at the time of application.

SPECIAL QUALIFICATIONS:

  • Ability to pass an extensive background investigation. 

  • Valid Driver's License of the appropriate class.

  • Complete the Police Service Assistant Academy and Police Service Assistant Field Training Program

TO VIEW DETAILED JOB DESCRIPTION, Click Here

Lake Havasu City offers an exceptional benefits package for full-time (FTE) employees, including contractual employees, such as the Police Service Assistant Apprentice:

  • Employer provided Medical/Rx (EPO or HSP)

  • Dental/Vision

  • Wellness Program

  • Employee Assistance Program

  • Flexible Spending Account/Health Savings Account

  • Employer Provided Basic Life Insurance

  • Optional Additional Life Insurance

  • Optional Insurance-Critical Illness, Hospitalization, Indemnity

  • 11 Paid Holidays Annually

  • Bereavement Leave

  • Paid Vacation 

  • Short Term Disability 

  • Long Term Disability

  • Opportunities for advancement

  • Arizona State Retirement System (ASRS)

  • Optional Deferred Compensation

  • Tuition Reimbursement

  • Service Awards

ADDITIONAL COMMENTS

Lake Havasu City is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. 

Applicants for employment opportunities should be aware of the Lake Havasu City policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the City's 

Drug Free Workplace Policy. All positions within the City are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment.  

 The City reserves the right to consider only the most highly qualified applicants. The succeeding examination processes may be required: training and experience, testing, panel interview, employment eligibility verification (EEV) requirements, personnel evaluation profile (PEP), polygraph test, background investigation and alcohol/drug screening test. Appointment subject to successful background investigation and City paid postemployment medical examination after offer of employment has been made.

 

Lake Havasu City sits comfortably on the eastern shore of Lake Havasu along the Colorado River border of California and Arizona. The city was established in 1963 by Robert P. McCulloch, Sr. as a self-sufficient, planned community.

Lake Havasu City is located on what is known as "Arizona's West Coast," just 3 hours west of Phoenix, 2 hours south of Las Vegas and 4-5 hours east of the Los Angeles area. As part of the northern and western limits of the Sonoran Desert, Lake Havasu City and the surrounding area feature outstanding biodiversity absolutely loaded with beautiful experiences.

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