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Public Service Assistant Jobs (NOW HIRING)

City of Belen

Public Service Aid (PSA)

Belen, NM · On-site

$40K/yr

_____ Public Service Aid (PSA) FULL-TIME REGULAR Starting annual salary $40,705.60 ($19.57 an hour ... Render First Aid, when qualified, to persons who are ill or injured. Assist persons needing police ...

GovernmentJobs.com

Customer Service Assistant

Auburn, AL · On-site

$14.50 - $20/hr

Customer Service Assistant This position is responsible for performing customer service and ... Public Service Views citizens as a priority; demonstrates ethical, trustworthy behavior, stands as ...

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City of Auburn (AL)

Customer Service Assistant

Auburn, AL · On-site

$15.09/hr

CUSTOMER SERVICE ASSISTANT Department: Parks and Recreation Pay Grade: Temporary Pay Table FLSA ... Public Service Views citizens as a priority; demonstrates ethical, trustworthy behavior, stands as ...

City of Auburn

Customer Service Assistant

Auburn, AL · On-site

$15.09/hr

CUSTOMER SERVICE ASSISTANT Department: Parks and Recreation Pay Grade: Temporary Pay Table FLSA ... Public Service Views citizens as a priority; demonstrates ethical, trustworthy behavior, stands as ...

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Public Service Assistant information

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How much do public service assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for public service assistant in the United States is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a public service assistant?

Public Service Assistants are professionals who provide support and assistance in various government or public sector organizations, such as libraries, community centers, and municipal offices. Their duties often include helping the public with inquiries, processing paperwork, maintaining records, and supporting the smooth operation of public services. They act as a bridge between the organization and the community, ensuring that services are accessible and efficiently delivered. Excellent communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a public service assistant?

To thrive as a Public Service Assistant, you need strong organizational skills, attention to detail, and a high school diploma or relevant administrative experience. Familiarity with office software, public records databases, and communication systems is typically required. Excellent interpersonal skills, customer service orientation, and the ability to multitask help individuals stand out in this position. These skills and qualities are crucial for efficiently supporting public services and ensuring positive interactions with the community.

What are some common challenges public service assistants face, and how can they effectively manage them?

Public Service Assistants often encounter challenges such as handling high volumes of public inquiries, managing diverse administrative tasks, and adapting to rapidly changing priorities. To manage these effectively, it's important to develop strong organizational and communication skills, remain patient and empathetic with the public, and work collaboratively with team members to share workloads and solutions. Proactively seeking feedback and ongoing training can also help Public Service Assistants stay adaptable and deliver excellent service.

What is the difference between Public Service Assistant vs Administrative Assistant?

AspectPublic Service AssistantAdministrative Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in public administrationHigh school diploma or equivalent; often no specific certifications needed
Work EnvironmentGovernment offices, public agencies, community centersCorporate offices, private companies, organizations
Employer & Industry UsagePrimarily in government and public sectorWidely used across various industries including business, healthcare, education
Common Search & ComparisonOften compared for roles in public sector supportCompared for general office support roles

The Public Service Assistant typically works in government or public sector environments, focusing on supporting public programs and services. An Administrative Assistant, on the other hand, works across various industries providing general office support. While both roles require organizational skills and may need similar credentials, their work settings and employer types differ significantly.

How to become a public service assistant?

To become a public service assistant, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some positions may require previous experience in customer service or administrative tasks, and familiarity with office software can be beneficial. Certification is not usually required but can enhance job prospects.

What cities are hiring for Public Service Assistant jobs?

Cities with the most Public Service Assistant job openings:

What are the most commonly searched types of Public Service jobs?

The most popular types of Public Service jobs are:

Who are the top companies hiring for Public Service Assistant jobs?

The top employers for Public Service Assistant jobs are:

What states have the most Public Service Assistant jobs?

States with the most job openings for Public Service Assistant jobs include:

Public Service Assistant jobs near you
Infographic showing various Public Service Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,224 per year, or $16.9 per hour.

0000007920.PUBLIC SERVICE PROGRAM ASSIST I.PUBLIC SERVICE PROGRAM

Dallas County

Dallas, TX • On-site

$35K - $45K/yr

Full-time

Re-posted 29 days ago

Dallas County (Texas) rating

7.7

Company rating: 7.7 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

486th of 849 rated public administrative organizations

Job description

Assists in transporting community service clients and equipment to and from daily job assignments. This position is not a clerical role.

Ability to safely hitch, tow, and maneuver a trailer is required.

Education, Experience and Training:
Graduation from an accredited high school/GED Program. One (1) year work related experience or 15 hours of college credit or combination of the two.
Special Requirements/Knowledge, Skills & Abilities:
Must possess a valid Texas Driver's License, with a good driving record.
Physical/Environmental Requirements:
Must be able to lift up to 50 pounds, assisted. Must be able to work in varying conditions, surroundings and weather conditions. Required to operate 15-passenger vans.

1. Transports community service clients to and from daily job assignments. This position is not a clerical role.
2. Ensures clients perform all manual work assignments. 
3. Maintains manifests/schedules for community services clients and monitors assignments. 
4. Assists in assessing community service clients' eligibility for job assignments to ensure capability in operating equipment or performing tasks in a safe manner. 
5. Assists in resolving complaints from clients and makes recommendations to the supervisor. 
6. Performs other duties as assigned. Ability to safely hitch, tow, and maneuver a trailer is required.

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