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How much do public service assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for public service assistant in Arizona is $15.78, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.93 per hour, depending on experience, location, and employer.

What is a public service assistant?

Public Service Assistants are professionals who provide support and assistance in various government or public sector organizations, such as libraries, community centers, and municipal offices. Their duties often include helping the public with inquiries, processing paperwork, maintaining records, and supporting the smooth operation of public services. They act as a bridge between the organization and the community, ensuring that services are accessible and efficiently delivered. Excellent communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a public service assistant?

To thrive as a Public Service Assistant, you need strong organizational skills, attention to detail, and a high school diploma or relevant administrative experience. Familiarity with office software, public records databases, and communication systems is typically required. Excellent interpersonal skills, customer service orientation, and the ability to multitask help individuals stand out in this position. These skills and qualities are crucial for efficiently supporting public services and ensuring positive interactions with the community.

What are some common challenges public service assistants face, and how can they effectively manage them?

Public Service Assistants often encounter challenges such as handling high volumes of public inquiries, managing diverse administrative tasks, and adapting to rapidly changing priorities. To manage these effectively, it's important to develop strong organizational and communication skills, remain patient and empathetic with the public, and work collaboratively with team members to share workloads and solutions. Proactively seeking feedback and ongoing training can also help Public Service Assistants stay adaptable and deliver excellent service.

What is the difference between Public Service Assistant vs Administrative Assistant?

AspectPublic Service AssistantAdministrative Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in public administrationHigh school diploma or equivalent; often no specific certifications needed
Work EnvironmentGovernment offices, public agencies, community centersCorporate offices, private companies, organizations
Employer & Industry UsagePrimarily in government and public sectorWidely used across various industries including business, healthcare, education
Common Search & ComparisonOften compared for roles in public sector supportCompared for general office support roles

The Public Service Assistant typically works in government or public sector environments, focusing on supporting public programs and services. An Administrative Assistant, on the other hand, works across various industries providing general office support. While both roles require organizational skills and may need similar credentials, their work settings and employer types differ significantly.

How to become a public service assistant?

To become a public service assistant, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some positions may require previous experience in customer service or administrative tasks, and familiarity with office software can be beneficial. Certification is not usually required but can enhance job prospects.

What are the most commonly searched types of Public Service jobs in Arizona?

The most popular types of Public Service jobs in Arizona are:

What cities in Arizona are hiring for Public Service Assistant jobs?

Cities in Arizona with the most Public Service Assistant job openings:

Public Service Assistant jobs near you
Infographic showing various Public Service Assistant job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,825 per year, or $15.8 per hour.

POLICE SERVICE ASSISTANT/POLICE SERVICE ASSISTANT APPRENTICE

GovernmentJobs.com

Lake Havasu City, AZ • On-site

$19.23 - $27.89/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Police Service Assistant/Police Service Assistant Apprentice

Lake Havasu City, AZ

Closing Date: Open Until Filled

OTF27-325

Police Service Assistant (Regular Employee Position) Salary: $19.23-$27.89 Grade: CP4 FLSA Status: Non-Exempt Department: Police Department/Patrol Division Employment Status: Regular City Employee

Police Service Assistant Apprentice (Contract Position) Salary: $19.23 upon contract for Police Service Assistant Apprentice FLSA Status: Non-Exempt Department: Police Department/Patrol Division Employment Status: Temporary Contract Position

If interested in the Police Service Assistant Apprentice, please know this position is designed as a time-limited contract opportunity, with a maximum duration of three years.

Lake Havasu City offers two pathways into this rewarding public safety career: the Police Service Assistant Apprentice, a temporary contract training position, and the Police Service Assistant, a regular City employee position. Both roles provide valuable experience supporting law enforcement operations while serving the community.

Whether you're beginning your public safety career as an Apprentice or as a Police Service Assistant, you'll help deliver exceptional service to the community through non-emergency response, investigations, community engagement, and operational support.

What You'll Do

Every day brings something different. In this role, you will:

  • Responds to non-emergency or delayed calls from the public that may not require the presence of a sworn police officer and gathers information by interviewing victims, witnesses, and reporting parties
  • Assists with traffic control, minor noninjury collision investigation, takes statements, and completes related reports
  • Conducts follow up investigations that do not require contact with a suspect; identifies, collects and documents evidence on scene; takes photographs and fingerprints; handles and transports evidence
  • Patrols city parks and recreation areas, monitors users, and reports unsafe conditions or vandalism
  • Patrol parks and recreation areas, monitor public safety, and report vandalism or hazardous conditions.

Ideal Candidate for Both Police Service Assistant/Police Service Assistant Apprentice:

  • A genuine interest in policing, community safety, and public service
  • Has or currently participates in a Police Explorer or Cadet program that is interested in future law enforcement
  • Strong communication and interpersonal skills
  • Good attention to detail and ability to follow procedures
  • Willingness to learn and adapt in a fast-paced environment
  • Commitment to confidentiality and professionalism

Minimum Qualifications:

High School diploma or GED. Must be at least 18 years of age at the time of application.

Special Qualifications:

  • Ability to pass an extensive background investigation.
  • Valid Driver's License of the appropriate class.
  • Complete the Police Service Assistant Academy and Police Service Assistant Field Training Program

Lake Havasu City offers an exceptional benefits package for full-time (FTE) employees, including contractual employees, such as the Police Service Assistant Apprentice:

  • Employer provided Medical/Rx (EPO or HSP)
  • Dental/Vision
  • Wellness Program
  • Employee Assistance Program
  • Flexible Spending Account/Health Savings Account
  • Employer Provided Basic Life Insurance
  • Optional Additional Life Insurance
  • Optional Insurance-Critical Illness, Hospitalization, Indemnity
  • 11 Paid Holidays Annually
  • Bereavement Leave
  • Paid Vacation
  • Short Term Disability
  • Long Term Disability
  • Opportunities for advancement
  • Arizona State Retirement System (ASRS)
  • Optional Deferred Compensation
  • Tuition Reimbursement
  • Service Awards

Lake Havasu City is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Applicants for employment opportunities should be aware of the Lake Havasu City policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the City's Drug Free Workplace Policy. All positions within the City are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment.

The City reserves the right to consider only the most highly qualified applicants. The succeeding examination processes may be required: training and experience, testing, panel interview, employment eligibility verification (EEV) requirements, personnel evaluation profile (PEP), polygraph test, background investigation and alcohol/drug screening test. Appointment subject to successful background investigation and City paid postemployment medical examination after offer of employment has been made.

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