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Psap Jobs (NOW HIRING)

Cynet Systems

NG911 Administrative Specialist

Raleigh, NC · On-site

$45K - $61K/yr

Support coordination of internal and external meetings, workshops, and PSAP-related engagements. * Assist with tracking project milestones, follow-ups, and operational tasks required for statewide ...

E-talentnetwork

NG911 Administrative Specialist

Raleigh, NC · On-site

$45K - $61K/yr

Support coordination of internal and external meetings, workshops, and PSAP-related engagements. Operational Coordination: * Assist with tracking project milestones, follow‐ups, and operational ...

Aurelian

Public Safety Engagement

Seattle, WA · On-site +1

$115K - $130K/yr

Deliver tailored AVA and CORA demos to PSAP leadership, IT, and dispatch staff-going deep on the technology when the room calls for it, and making it simple when it doesn't. * Run Technical Discovery:

E-talentnetwork

NG911 Administrative Specialist

$47K - $64K/yr

Support coordination of internal and external meetings, workshops, and PSAP-related engagements. Operational Coordination * Assist with tracking project milestones, follow-ups, and operational tasks ...

VIVA USA INC

Administrative Specialist

Raleigh, NC · On-site

$45K - $61K/yr

Support coordination of internal and external meetings, workshops, and PSAP-related engagements. Operational Coordination Assist with tracking project milestones, follow-ups, and operational tasks ...

SoftQL

Field Integration Engineer

Syracuse, NY

E911, PSAP, LTE, 5G and C-Band Call Testing * ASIK & ABIL migration to ASIL / ABIO and C-Band integration and call testing Additional Information All your information will be kept confidential ...

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Psap information

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How much do psap jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for psap in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What are PSAPs?

PSAP stands for Public Safety Answering Point. These are specialized call centers responsible for answering emergency calls, such as 911, and dispatching the appropriate emergency services like police, fire, or medical assistance. PSAPs are staffed by trained professionals who quickly assess situations and coordinate emergency response efforts to ensure public safety. Their role is critical in providing timely help during emergencies, and they use advanced technology to locate callers and manage resources. PSAPs operate 24/7 and are a vital link between the public and emergency responders.

What are the key skills and qualifications needed to thrive as a Public Safety Answering Point (PSAP) Dispatcher, and why are they important?

To thrive as a PSAP Dispatcher, you need strong multitasking abilities, quick decision-making skills, and typically a high school diploma with specialized training in emergency communications. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency response protocols is essential. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are crucial for ensuring timely, accurate responses to emergencies and supporting public safety effectively.

What is the easiest law enforcement job to get into?

A Public Safety Answering Point (PSAP) operator or dispatcher is often considered one of the easier law enforcement-related roles to enter, as it typically requires a high school diploma or equivalent and basic communication skills. These positions usually involve on-the-job training and do not require extensive law enforcement experience or certifications, making them accessible entry points into the field.

What are some common challenges faced by PSAP (Public Safety Answering Point) professionals, and how can new hires prepare for them?

PSAP professionals often encounter high-stress situations, including handling emergency calls involving life-or-death circumstances. Common challenges include managing caller anxiety, prioritizing multiple simultaneous incidents, and maintaining composure under pressure. New hires can prepare by developing strong communication skills, practicing active listening, and familiarizing themselves with the technology and protocols used in dispatch centers. Participating in training simulations and seeking support from experienced colleagues can also help ease the transition into this fast-paced environment.

What is the difference between Psap vs Emergency Dispatcher?

AspectPsapEmergency Dispatcher
CertificationsTypically requires 911 dispatcher certification, CPR, and first aidSimilar certifications, often including 911 dispatcher training and CPR
Work EnvironmentOperates in Public Safety Answering Points (PSAPs), handling emergency callsWorks in emergency call centers, dispatching police, fire, or medical services
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government, private security

Both Psaps and Emergency Dispatchers work in emergency call centers, handling urgent calls and dispatching services. While their roles are similar, Psaps are specifically the centers that receive 911 calls, whereas Emergency Dispatchers may also include dispatching non-emergency services. The certifications and work environments overlap significantly, making them closely related roles within public safety.

What is the highest paid 911 operator?

The highest paid 911 operators typically earn salaries in the upper range of emergency dispatchers, with some earning over $60,000 annually depending on experience, location, and certifications. Advanced skills, years of service, and working in high-cost areas can lead to higher compensation for this role.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a written exam, background check, and training program, which can be competitive depending on the location and agency. Strong communication skills, the ability to handle stressful situations, and sometimes certification are important for hiring success.

How much does a 911 dispatcher make?

In Missouri, 911 dispatchers, also known as public safety telecommunicators, typically earn an average annual salary of around $35,000 to $45,000. Salaries can vary based on experience, location, and certifications, with some agencies offering additional shift differentials or overtime pay.
More about Psap jobs
What states have the most Psap jobs? States with the most job openings for Psap jobs include:
What job categories do people searching Psap jobs look for? The top searched job categories for Psap jobs are:
Psap jobs near you
Infographic showing various Psap job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, 1% Part Time, 1% Contract, and 1% Nights. Highlights an 85% Physical, and 15% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Computer Systems Engineer / Architect

Lya Collective

Winchester, VA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Be an early applicant

Job description

WORK SCHEDULE

This position is Monday through Friday, 8:30 a.m. to 5:00 p.m. East Coast Time. To ensure a collaborative working environment, this position is an on-site, located at company headquarters in Winchester, VA.

POSITION SUMMARY

A client is seeking a senior-level systems engineer to support Enhanced 9-1-1 (E-911) implementation activities associated with Army Voice Modernization. This position provides systems engineering and IP network support focused on emergency services routing, location information provisioning, interoperability coordination, and technical risk reduction supporting Army Public Safety Answering Point (PSAP) connectivity. In this critical position you will help modernize emergency communications in support of Army installations worldwide.

DUTIES AND RESPONSIBILITIES

  • Coordinate provisioning activities with Government and Prime Contractor stakeholders.
  • Systems engineering support for emergency communications integration.
  • Architecture reviews, interface analysis, and technical assessments.
  • Issue escalation, risk identification, and mitigation planning.
  • IP Network Engineering and Routing associated with E-911call delivery
  • Analyze routing dependencies, interconnection performance, and SIP call path issues.
  • Support DISA VISP location provisioning and record validation.
  • Assist in resolving location discrepancies impacting emergency call routing.
  • Technical Recommendations and Risk Assessments

TOTAL REWARDS

In addition to your salary, PTO, paid holidays, and bereavement leave, the company offers a robust benefits package to support you and your family in a variety of ways. We offer medical, dental, vision, disability, EAP and life insurance benefits as well as a 401(k) plan. Salary is commensurate with experience.

REQUIRED QUALIFICATIONS

  • 10+ years systems engineering or network engineering experience.
  • 5+ years IP routing and enterprise communications experience.
  • Experience with SIP/VoIP technologies.
  • Experience supporting E-911 / NG911 environments.
  • Experience supporting DoD or Federal networks.
  • Active Secret clearance.
  • Bachelor's degree in Engineering, Telecommunications, Computer Science, or equivalent experience.

PREFERRED QUALIFICATIONS

  • DISA VISP familiarity.
  • Army VMOD experience.
  • PSAP interconnection experience.
  • Cisco certifications (CCNP/CCIE).