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Psap Jobs (NOW HIRING)

SoftQL

Field Integration Engineer

Syracuse, NY

E911, PSAP, LTE, 5G and C-Band Call Testing * ASIK & ABIL migration to ASIL / ABIO and C-Band integration and call testing Additional Information All your information will be kept confidential ...

CYNET SYSTEMS

NG911 Administrative Specialist

Raleigh, NC · On-site

$30 - $32/hr

Support coordination of internal and external meetings, workshops, and PSAP-related engagements. * Assist with tracking project milestones, follow-ups, and operational tasks required for statewide ...

SoftQL

Field Integration Engineer

Syracuse, NY · On-site

E911, PSAP, LTE, 5G and C-Band Call Testing * ASIK & ABIL migration to ASIL / ABIO and C-Band integration and call testing Qualifications Additional Information All your information will be kept ...

Jobsonboard

$49.25 - $63.50/hr

... PSAP) connectivity. In this critical position, you will help modernize emergency communications in support of Army installations worldwide. APPLICATION DEADLINE :06.10.2026 candidates who has strong ...

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Psap information

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$14

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How much do psap jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for psap in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is a PSAP?

PSAP stands for Public Safety Answering Point. These are specialized call centers responsible for answering emergency calls, such as 911, and dispatching the appropriate emergency services like police, fire, or medical assistance. PSAPs are staffed by trained professionals who quickly assess situations and coordinate emergency response efforts to ensure public safety. Their role is critical in providing timely help during emergencies, and they use advanced technology to locate callers and manage resources. PSAPs operate 24/7 and are a vital link between the public and emergency responders.

What are the key skills and qualifications needed to thrive as a Public Safety Answering Point (PSAP) dispatcher?

To thrive as a PSAP Dispatcher, you need strong multitasking abilities, quick decision-making skills, and typically a high school diploma with specialized training in emergency communications. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency response protocols is essential. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are crucial for ensuring timely, accurate responses to emergencies and supporting public safety effectively.

What are some common challenges faced by PSAP professionals, and how can new hires prepare for them?

PSAP professionals often encounter high-stress situations, including handling emergency calls involving life-or-death circumstances. Common challenges include managing caller anxiety, prioritizing multiple simultaneous incidents, and maintaining composure under pressure. New hires can prepare by developing strong communication skills, practicing active listening, and familiarizing themselves with the technology and protocols used in dispatch centers. Participating in training simulations and seeking support from experienced colleagues can also help ease the transition into this fast-paced environment.

What is the difference between Psap vs Emergency Dispatcher?

AspectPsapEmergency Dispatcher
CertificationsTypically requires 911 dispatcher certification, CPR, and first aidSimilar certifications, often including 911 dispatcher training and CPR
Work EnvironmentOperates in Public Safety Answering Points (PSAPs), handling emergency callsWorks in emergency call centers, dispatching police, fire, or medical services
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government, private security

Both Psaps and Emergency Dispatchers work in emergency call centers, handling urgent calls and dispatching services. While their roles are similar, Psaps are specifically the centers that receive 911 calls, whereas Emergency Dispatchers may also include dispatching non-emergency services. The certifications and work environments overlap significantly, making them closely related roles within public safety.

Is it hard to get hired as a Psap?

Getting hired as a Public Safety Answering Point (PSAP) telecommunicator typically requires passing a background check, completing specialized training, and demonstrating strong communication skills. Job openings can be competitive, but candidates with relevant certifications and experience in emergency dispatching often have an advantage.

How many years does it take to become a Psap?

Becoming a Public Safety Answering Point (PSAP) telecommunicator typically requires a high school diploma or equivalent, followed by on-the-job training or certification programs that can last from a few weeks to several months. Most positions do not require a specific number of years of experience, but candidates often need to complete emergency dispatch training and obtain relevant certifications such as E911 or CPR before starting the job.
More about Psap jobs
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What job categories do people searching Psap jobs look for? The top searched job categories for Psap jobs are:
Psap jobs near you
Infographic showing various Psap job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 4% Part Time, 6% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Telecommunications Engineering Specialist | Active Secret Clearance REQUIRED

Purple Cow Recruiting

Winchester, VA

Full-time

Re-posted 14 days ago

Job description

Description

Telecommunications Engineering Specialist | Active Secret Clearance REQUIRED
Full Time | Telecommunications Engineering | Defense & Public Safety Communications
Elizabeth Banzhaf, LPN
Co-Founder & COO | Heartline Staffing
Call or Text: 272-230-3157
LinkedIn: View Elizabeth's LinkedIn
Prefer a confidential conversation instead of applying? Call or text Elizabeth directly at 272-230-3157.
Heartline Staffing is recruiting an experienced Telecommunications Engineering Specialist to support mission-critical voice modernization and emergency communications infrastructure in Winchester, Virginia.
POSITION OVERVIEW
Support deployment and integration of advanced telecommunications gateway technologies
Engineer SIP interconnections and policy routing solutions
Analyze and troubleshoot E-911 call routing and emergency communications issues
Support deployment validation and readiness assessments
Identify technical risks and recommend engineering solutions
Collaborate with technical teams supporting mission-critical communication systems
RESPONSIBILITIES
Deploy and support Session Border Controllers (SBCs)
Engineer VoIP and SIP communications environments
Support E-911 and NG911 routing environments
Perform packet analysis and troubleshooting using Wireshark
Support gateway deployment, interoperability, and validation activities
Coordinate with engineering teams supporting secure telecommunications infrastructure
WORK ENVIRONMENT
Monday through Friday
8:30 AM - 5:00 PM Eastern
Onsite position in Winchester, Virginia
Collaborative engineering environment
Mission-critical telecommunications infrastructure supporting federal communications

Requirements

Requirements
Active Secret Security Clearance REQUIRED
10+ years Telecommunications Engineering experience REQUIRED
5+ years VoIP / SIP Engineering experience REQUIRED
Ribbon Communications / Sonus / Genband experience REQUIRED
Session Border Controller (SBC) experience REQUIRED
SIP Signaling and SIP Interconnect experience REQUIRED
E-911 or PSAP Integration experience REQUIRED
Wireshark troubleshooting experience REQUIRED
Ability to work onsite Monday through Friday in Winchester, Virginia REQUIRED
Preferred Qualifications
DISA VISP experience
Army VMOD experience
NG911 Public Safety Communications experience
PSAP Interconnection experience
Cisco CCNP or CCIE certifications
Bachelor's Degree in Telecommunications, Engineering, Information Technology or equivalent experience

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