1

Psap Jobs in Florida (NOW HIRING)

Need at least 1 year experience in using drive test XCAL, TEMS etc PSAP (E911) Testing Live and simulator Stationary & Mobility Call test (360 around sites) 5G L1/L3 Log Collection knowledge with ...

911 Systems Coordinator

Sanford, FL ยท On-site

$42K - $55K/yr

Minimum of 2 years 911 PSAP experience. A comparable amount of education, training, or experience may be substituted for the minimum qualifications. Additional Requirements Knowledge of all County ...

Psap information

What are PSAPs?

PSAP stands for Public Safety Answering Point. These are specialized call centers responsible for answering emergency calls, such as 911, and dispatching the appropriate emergency services like police, fire, or medical assistance. PSAPs are staffed by trained professionals who quickly assess situations and coordinate emergency response efforts to ensure public safety. Their role is critical in providing timely help during emergencies, and they use advanced technology to locate callers and manage resources. PSAPs operate 24/7 and are a vital link between the public and emergency responders.

What are the key skills and qualifications needed to thrive as a Public Safety Answering Point (PSAP) Dispatcher, and why are they important?

To thrive as a PSAP Dispatcher, you need strong multitasking abilities, quick decision-making skills, and typically a high school diploma with specialized training in emergency communications. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency response protocols is essential. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are crucial for ensuring timely, accurate responses to emergencies and supporting public safety effectively.

What is the easiest law enforcement job to get into?

A Public Safety Answering Point (PSAP) operator or dispatcher is often considered one of the easier law enforcement-related roles to enter, as it typically requires a high school diploma or equivalent and basic communication skills. These positions usually involve on-the-job training and do not require extensive law enforcement experience or certifications, making them accessible entry points into the field.

What are some common challenges faced by PSAP (Public Safety Answering Point) professionals, and how can new hires prepare for them?

PSAP professionals often encounter high-stress situations, including handling emergency calls involving life-or-death circumstances. Common challenges include managing caller anxiety, prioritizing multiple simultaneous incidents, and maintaining composure under pressure. New hires can prepare by developing strong communication skills, practicing active listening, and familiarizing themselves with the technology and protocols used in dispatch centers. Participating in training simulations and seeking support from experienced colleagues can also help ease the transition into this fast-paced environment.

What is the difference between Psap vs Emergency Dispatcher?

AspectPsapEmergency Dispatcher
CertificationsTypically requires 911 dispatcher certification, CPR, and first aidSimilar certifications, often including 911 dispatcher training and CPR
Work EnvironmentOperates in Public Safety Answering Points (PSAPs), handling emergency callsWorks in emergency call centers, dispatching police, fire, or medical services
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government, private security

Both Psaps and Emergency Dispatchers work in emergency call centers, handling urgent calls and dispatching services. While their roles are similar, Psaps are specifically the centers that receive 911 calls, whereas Emergency Dispatchers may also include dispatching non-emergency services. The certifications and work environments overlap significantly, making them closely related roles within public safety.

What is the highest paid 911 operator?

The highest paid 911 operators typically earn salaries in the upper range of emergency dispatchers, with some earning over $60,000 annually depending on experience, location, and certifications. Advanced skills, years of service, and working in high-cost areas can lead to higher compensation for this role.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a written exam, background check, and training program, which can be competitive depending on the location and agency. Strong communication skills, the ability to handle stressful situations, and sometimes certification are important for hiring success.

How much does a 911 dispatcher make?

In Missouri, 911 dispatchers, also known as public safety telecommunicators, typically earn an average annual salary of around $35,000 to $45,000. Salaries can vary based on experience, location, and certifications, with some agencies offering additional shift differentials or overtime pay.
Infographic showing various Psap job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

RF Drive Tester

Medley Networks

Miami, FL โ€ข On-site

Other

Re-posted 20 days ago


Job description

Medley Services Inc. was established as an engineering services company to support the Wireless Industry to meet their nationwide 5G deployment goals in order to enhance broadband wireless connectivity throughout the US.

This position require some experience and where the tester will learn different aspects and concepts Cellular Network Telecommunication, also the tester will be interacting and working closely with senior engineers. This is a field position where the Drive tester will have go the cell site and conduct a test by using Mobile Testing App, the tester will be responsible for collecting the required data, upload the collected data to the specific folder in the server

Job Requirement:

Need at least 1 year experience in using drive test XCAL, TEMS etc

PSAP (E911) Testing Live and simulator
Stationary & Mobility Call test (360 around sites)
5G L1/L3 Log Collection knowledge with TEMS
Must be hands one for below Call Testing Applications such as SRS (Smart Rollout Support)

Good communication skills, and execute all the work orders provided by back office
Ability to manipulate smartphone, like install APP, close App.
Good at navigation by using GPS to find site location.